Pinebrook Family Answers

Allentown, Pennsylvania

402 North Fulton Street
Allentown, PA 18102

(800) 382-0404

About Pinebrook Family Answers

Pinebrook Family Answers is dedicated to providing quality services to vulnerable families residing in the Greater Lehigh Valley and beyond. Pinebrook Family Answers offers Outpatient Psychiatric and Counseling Services.

All counseling is conducted by licensed, Master’s level clinicians who are committed to providing the assistance you seek in a comfortable setting. Family-Based Mental Health Services (FBMHS) are short-term therapeutic services designed to provide assistance to families in their own homes.

Dollar icon Payment Options

  • medicaid iconMedicaid
  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • employee-assistance iconEmployee Assistance Program
  • medicare iconMedicare

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

elderly iconElderly program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

House check icon Settings & Amenities

  • home-setting iconResidential setting

Heart icon Treatment

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

dialectical iconDialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Check icon Accreditations

SAMHSA

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State License

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Pennsylvania
License Number: 202970

Phone icon Contact

Phone icon (800) 382-0404
Building icon

402 North Fulton Street
Allentown, PA 18102

Call Now - Help is Available
Get Help Now - 267-450-9996
Question iconSponsored

Reviews

2.53 (23 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (22)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
0
Value for Cost
0
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
1

This place has no sense of helping people. Whenever you call to make an appointment, they make the process so much difficult, and sometimes they say they will call you back and it takes them over a week to do so. Also whenever you have been already assigned with a therapist ... Read More

Reviewed on 11/7/2018
Overall Experience
Date Submitted

Google Rating

2.6 (22 reviews)
Moriah Gabrielli
2 months ago
1

No one ever gets back to you. I ve been trying to get an intake appointment for about 6 months now. Called countless times, left messages, never receive call backs. This place is a joke! The fact that they re still up and running blows my mind. STAY FAR AWAY IF YOU ACTUAL WANT REAL, GENUINE HELP! These people are straight jokers.

Response from the owner2 months ago
I am sorry that you have not had a return call. We have searched our call logs and cannot find your name. Please call 1-833-563-1822, which is our main intake number and someone will get back to you.
Really Useful
4 months ago
1

Absolutely the worst! Please do yourself a favor - don t go to them!! It is in a bad location with beat up chairs and everything looks old and nasty. Their therapists don t listen; instead they put in their agenda. So if you go in with a minor issue, you might end up divorcing or dead. They are more destructive than helpful.

Cecilia Martinez
6 months ago
3

Nicholas Cochrane
8 months ago
1

They don t care about the patience

Courtney Foulk Alice the Advocate
9 months ago
2

What's being done to us and our children will been seen by history as a great wrong , equal to slavery and the holocaust. The greatest wrongs of the world are done with the best intentions. Saving children never meant , making orphans of loved children due to hate and red tape. Take a step back and understand what your place is in this. Gross injustice

Pamela Rueda
1 year ago
5

Love this place

The josh boy Chachig
1 year ago
3

They have a very large therapist turnover. It's hard when transitioning is one of the behavioral issues.

Empress Nellz
1 year ago
3

it's 2022 and time for in-person visits to start back for therapy, it's a little ridiculous that everything is done via video visit especially pertaining to mental health

Chrissy Guerre-Chaley
1 year ago
1

If I could give this place zero stars I would. The therapist and the psychiatrist I have are great, they are kind and courteous and do their best. The office staff is HORRID. Not once have they sent a single prior authorization form to my insurance company, despite 8 months of attempting to get them to do it. They don't return voicemails, and none of their phone options let you actually speak to a person, you have to leave a voicemail. They don't return emails either.I have, on multiple occasions, had to go weeks without medications because they refuse to send in the prior auth that my psychiatrist made. They take sometimes weeks to return a call to make your next psych appointment and you have to have an appointment every single month because they don't put any refills on your scripts. I have requested multiple times for them to send copies of files to my general doctor, they won't even respond to my GP's inquiries even after signing releases on both ends. They won't respond to me asking for an emailed or printed copy of my file and diagnosis so that I can go to another psychiatrist's office that will actually talk to me.Truly the worst office staff I have ever dealt with.

Emma Fox
2 years ago
5

Sandy V
3 years ago
1

The stupid Dr.Doctor high up my daughters medicine so high that send her to the hospital.and stupid of me for giving her the medicine I didn't know better.so for all the patients be careful ask questions

Liz
3 years ago
1

These people are irresponsible, and don t care about your child. They blame the parents for their mistakes and never answer the phone for therapist sessions and are always late for the sessions. This place is dirty and disgusting.

No reviews matching the selected filter!

Nearby Featured Providers

Mountain Laurel Recovery Center
Westfield, PA (888) 977-5540

Mountain Laurel Recovery Center

Mountain Laurel Recovery Center is a drug and alcohol treatment center for a... read more.
Roxbury Treatment Center
Shippensburg, PA (800) 648-4673

Roxbury Treatment Center

Roxbury Treatment Center - Roxbury Road is an inpatient behavioral health fa... read more.
Greenbriar Treatment Center -Robinson Township
Pittsburgh, PA (412) 788-6292

Greenbriar Treatment Center -Robinson Township

Greenbriar Treatment - Robinson offers specialized and cutting edge treatmen... read more.
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Pinebrook Family Answers

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?