Pine Rest Southwest Clinic

4211 Parkway Place, Suite 100 Grandville, MI 49418
DetoxInpatientOutpatient
Pine Rest Christian Mental Health Services - Southwest Clinic MI 49418

About Pine Rest Southwest Clinic

Pine Rest Christian Mental Health Services’ Southwest Clinic is a nonprofit Christian substance abuse and mental health treatment facility. They provide children, adolescents, and adults with outpatient care services. The Southwest Clinic can also connect clients with additional Pine Rest services. They’re located in Grandville, Michigan.

Once you’re enrolled you’ll be given a case management team. They’ll help with your mental and emotional issues. They can also tackle eating disorders and other behavioral disorders. If you have problems communicating with loved ones, have lingering trauma or grief or are just depressed, they’ll also address those problems in group or individual therapy. Telehealth is also available.

Their facility has several amenities. Based on your comfort levels you can meet in a setting with home decor or have more clinical surroundings. There’s a playpen for kids, and there’s also a pharmacy in case you need to get any prescriptions filled.

Outpatient care sees clients make regular appointments to meet their care team. This level of care is low intensity and is typically reserved for those who have completed a higher level of care (such as inpatient treatment) or who have mild, manageable symptoms. Clients with severe symptoms may be referred to another program.

Pine Rest staff are equipped to treat behavioral health concerns and drug and alcohol addiction. Care is individualized to meet the needs of each client. Services may include individual, group, and family therapy and medication management. Outpatient care is also available via telehealth.

Pine Rest works with many private insurance plans, which may include HCSC, TRICARE, ComPsych, Magellan Healthcare, and Wellmark. Clients should always confirm their coverage, as out of network benefits may vary.

Latest Reviews

Cameron Wright
2 weeks ago on Google
5
This place got my medications to go through without trouble. The doctors and nurses are very nice to me. I recommend this clinic to anyone.
Response from the owner1 week ago
Thank you for the 5-Star review, Cameron! We train hard to make sure our team operates at maximum efficiency so glad to hear you had such a great experience.
kim johnson
3 months ago on Google
1
I had an issue with this location a couple of years ago and was taken care of. Fast forward to 2024 and the grace I had extended to this office has been revoked.Things had gotten better and I was quite pleased with the service here until last week and then again this week. I had sent emails to my psychiatrist regarding my medication and that I was running low. I received absolutely no response. This went on for days and when I had one capsule left, I received a message from my psychiatrist saying that I needed to schedule an appointment before my prescription could be processed. Why didn t someone respond to at least one of my earlier emails and tell me that?I did as I was told and still no medication, so I was basically lied to.I asked for someone from the management team to reach out to me, and guess what? I have as usual not heard back yet.So third day without any medication nor correspondence from the management team.I sent email message stating that I have sent a plea to the following, my primary care physician, Blue Care Network, and now my attorney.Please Pinerest, get your act together and treat your patients with the care and respect that you would want to receive.Would I refer or recommend anyone to this particular office? That would be a resounding No!It s not everyone in this office, but you have heard the saying one or two bad apples spoil the whole bushel? It certainly applies here!Again, Pinerest, get it together and be the professionals you claim to be!
Response from the owner1 year ago
Hi Kim, thank you for reaching out. We take all of our reviews seriously and would like to get some more details about the experience you've described. If you are open to discussing this matter directly with us, please reach out at 877.874.2708. Thank you.
Phillip Swejkoski
4 months ago on Google
2
Excellent practitioners at times, but bound by clinic rules that would make Jesus Christ put them out of business immediately.4/10
Response from the owner3 months ago
Thank you for reaching out, Phillip. We are sorry to hear your experience was not satisfactory. If you would like to speak with someone about your concerns, please call 877.874.2708.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.2 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Pine Rest’s outpatient clinics provide counseling, psychotherapy and psychiatric services for individuals of all ages as well as couples, families and groups. Pine Rest offers outpatient substance use disorder treatment to adults, adolescents and families in 12 licensed outpatient clinics throughout West Michigan. Outpatient substance use treatment is provided by experienced credentialed therapists and is generally facilitated through the use of individual one-to-one sessions lasting 45 to 60 minutes. All therapists are capable of treating persons with both mental health and substance use disorders.
inpatient iconInpatient
Clients in inpatient rehab reside at the treatment facility while engaging in intensive daily treatment. Inpatient care is primarily designed for clients leaving detox, those in early recovery, and those at an elevated risk of relapse. Clients participate in intensive addiction counseling, which may include group and family therapy as well as one-on-one sessions. Recovery-focused life skills training is also often prioritized. Many inpatient rehabs offer evidence-based complementary therapies, such as yoga, meditation, art therapy, and animal therapy.
intensive-outpatient iconIntensive Outpatient
The Intensive Outpatient Program (IOP) is designed for individuals with a substance use disorder who require more than weekly counseling and less than residential care. The program provides monitoring several times a week in a supportive group setting. The group meets three times a week, mornings or evenings, for three hours. Participants attend for three to eight weeks, with four weeks being the average.
aftercare iconAftercare Support
Clients engaged in a rehab aftercare program have already completed high-level treatment and have begun to develop essential recovery skills. Rehab aftercare services are designed to support clients' sustained sobriety as they reintegrate into their home, workplace, and community. Case managers, care teams, and clients design the customized service portfolio that will best support the client's long-term sobriety. Clients may receive peer coaching, 12 step program induction, vocational training, and relapse prevention services.
12-step icon12-Step
12 step programs are typically community-based and peer-led, though many rehabs base their treatment models on this approach. Participants engage in regular 12 step meetings, which are anonymous, free, and accessible multiple times a day, 365 days a year in most communities. Participants are also mentored by self-selected sponsors who support them as they work through the 12 steps of recovery, which include addressing the causes of the disease, taking personal responsibility, and relinquishing control.
sober-living iconSober Living Homes
Sober living homes in Michigan act as a bridge between an intensive level of care and the freedom of independent living. The primary rule in every sober living home is to stay sober. If a resident breaks this rule, they can be evicted. However, this environment is designed to prevent relapse, with mutual support, 12-step meetings, a structured schedule, and drug screenings.
heart-hands iconIntervention Services
Intervention services are designed to assist family members and significant others who have loved ones suffering from substance use disorders. Denial often serves to sabotage attempts to help those we love get the help they so desperately need. An addiction intervention program provides a safe and supportive and highly successful means of helping the family break through denial and gain a commitment to accept treatment.
partial-hospitalization iconPartial Hospitalization Program
While many people know it as "day treatment", a partial hospitalization program (PHP) offers treatment during the day and allows you to live at home. PHP treatment typically requires a commitment of at least 20 hours of treatment every week, with a program duration that spans approximately 90 days. While commuting is necessary, some programs offer telehealth options. PHP treatment plans usually include relapse prevention, medication management, and behavioral therapy.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Michigan provides personalized treatment to help individuals break this cycle and regain control of their lives. Treatment methods are used in various levels of care, including inpatient rehab, partial hospitalization programs, intensive outpatient programs, and standard outpatient treatment.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

During motivational interviewing, therapists express empathy, support self efficacy, and develop discrepancies. By using these techniques, therapists help clients reflect on their desires for change and understand why and how they should move forward with those changes.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. The family program is a 10-week series designed to assist family members in understanding the disease of addiction and to develop healthy coping skills.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Recreational therapy helps to build healthy habits and discover new interests that can reduce your cravings and your exposure to alcohol and drug triggers. Activities may include physical fitness, gardening, group games, and team sports. These promote relaxation, improve your mood, and encourage social interaction. Each of these is crucial to sustain long term recovery.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

LegitScript has reviewed Pine Rest Southwest Clinic as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in June 2024

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (616) 222-3700
Building icon

4211 Parkway Place
Suite 100
Grandville, MI 49418

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Peter Lee, PhD

Reviews of Pine Rest Southwest Clinic

2.9/5 (16 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.9 (16 reviews)
Cameron Wright
2 weeks ago
5

This place got my medications to go through without trouble. The doctors and nurses are very nice to me. I recommend this clinic to anyone.

Response from the owner2 weeks ago
Thank you for the 5-Star review, Cameron! We train hard to make sure our team operates at maximum efficiency so glad to hear you had such a great experience.
kim johnson
3 months ago
1

I had an issue with this location a couple of years ago and was taken care of. Fast forward to 2024 and the grace I had extended to this office has been revoked.Things had gotten better and I was quite pleased with the service here until last week and then again this week. I had sent emails to my psychiatrist regarding my medication and that I was running low. I received absolutely no response. This went on for days and when I had one capsule left, I received a message from my psychiatrist saying that I needed to schedule an appointment before my prescription could be processed. Why didn t someone respond to at least one of my earlier emails and tell me that?I did as I was told and still no medication, so I was basically lied to.I asked for someone from the management team to reach out to me, and guess what? I have as usual not heard back yet.So third day without any medication nor correspondence from the management team.I sent email message stating that I have sent a plea to the following, my primary care physician, Blue Care Network, and now my attorney.Please Pinerest, get your act together and treat your patients with the care and respect that you would want to receive.Would I refer or recommend anyone to this particular office? That would be a resounding No!It s not everyone in this office, but you have heard the saying one or two bad apples spoil the whole bushel? It certainly applies here!Again, Pinerest, get it together and be the professionals you claim to be!

Response from the owner2 years ago
Hi Kim, thank you for reaching out. We take all of our reviews seriously and would like to get some more details about the experience you've described. If you are open to discussing this matter directly with us, please reach out at 877.874.2708. Thank you.
Phillip Swejkoski
4 months ago
2

Excellent practitioners at times, but bound by clinic rules that would make Jesus Christ put them out of business immediately.4/10

Response from the owner4 months ago
Thank you for reaching out, Phillip. We are sorry to hear your experience was not satisfactory. If you would like to speak with someone about your concerns, please call 877.874.2708.
Tyler Marsh
8 months ago
1

Don't come here period, had to wait 7 months for an adhd assessment and the results were confusing and misleading. The psychiatrist boasted her PHD in a narcissistic manner and they are money greedy went to a different testing facility and got ACCURATE results within 60 days of consultation..

Response from the owner8 months ago
Thank you for taking the time to leave a review, Tyler. We are sincerely sorry to hear you did not have a positive experience, and we have forwarded your message so the appropriate departments can be made aware, since the Southwest Clinic does not perform ADHD assessments and does not have a record of your visit. To discuss this matter by phone so that we may assist you more directly, please call 877.874.2708. Thank you!
Google User
1 year ago
1

$300 bill for one hour of "therapy" with my child. Dont waste your time, breath or money with this place. Its a scam. All dr vanderwall did the entire hour was ask my child to sit and listen and then charge us $300. A joke if i ever saw one.

Response from the owner1 year ago
Thank you for bringing your experience to our attention. We appreciate your taking the time to offer feedback and would like to learn more details in order to better address this experience with you. Please consider reaching out to 877.874.2708 so that we may discuss this matter directly with you.
Destiny Marie
2 years ago
5

Dr. Berry is a great doctor . She listened and got me the right medicine and gave me hope.

Response from the owner2 years ago
Thank you for the 5-Star review, Destiny! We train hard to make sure our team operates at maximum efficiency so glad to hear you had a great experience.
Aubry Ilkanic
4 years ago
5

I started here in highschool with Alisha McAndrews and have loved the friendliest of the staff. They help answer a lot of my questions and help make sure I know when appointments are and sort out any medication questions I have that don't need to be done by a doctor. I recently also started with medication management with their pyciatris and have had a really good experience with them as well. I continue to use them as a resource while waiting for my transfer to the Kalamazoo clinic and they have also been really helpful in that process as well.

Response from the owner4 years ago
Thank you for the 5-Star review, Aubry! We really appreciate you taking the time to share your positive experience with us!
Emily Boswell
4 years ago
5

The patient assistance fund along with a low monthly payment has made it possible for me to see an amazing therapist. If you can't afford therapy, please do yourself a favor and apply for the patient assistance fund and sign up online for a low monthly payment. Seeing my therapist is one of the best decisions I've ever made.

Response from the owner4 years ago
Thank you for taking the time to share your kind words and leave a 5-star review! We're glad to hear you're having a great experience.
Sydney Jeurink
5 years ago
4

My therapists have been great people. Never had a cancellation. Honest feedback. Easy to cancel and reschedule appointments.

Jacqueline Jones
5 years ago
1

Tressa Jones
6 years ago
5

I ve been going here for many years. Am very happy with my doctor and love the counselor I have also. I ve never had any issues with anything. The staff is also very helpful and caring .

Jenna M Cook
6 years ago
4

Relatively new to the office, but am very happy.already have had to change appt times and have meds called in... no problem. Grateful after the last place I was at.

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