Pine Rest Northwest Clinic

2118 3 Mile Road NW
Grand Rapids MI, 49544

Pine Rest Christian Mental Health Services - Northwest Clinic MI 49544

About Pine Rest Northwest Clinic

In the Grand Rapids, Michigan, area, Pine Rest Northwest Clinic provides high quality in person and online addiction recovery services. They offer immediate access to professionals in behavioral health and addiction at all levels including inpatient hospital services. Their licensed clinicians offer therapy and psychiatric services for kids, teens, adults and families, guaranteeing comprehensive care. They accept most insurance.

Treatment options include psychiatric consultation and treatment, family therapy, individual psychotherapy for all ages, marital therapy and dialectical behavior therapy. Additionally, Spanish speaking clinical and support staff are available to assist diverse communities.
Experienced and certified therapists who can treat mental health and substance use disorders offer outpatient treatment at this facility. In order to guarantee that every client receives specialized support, their services include comprehensive assessment and evaluation, customized care plans, medication assisted treatment (MAT), care coordination and referrals.

For outpatient treatment options, telehealth is utilized. This has been demonstrated to be just as effective as in-person therapy. Several barriers to in-person attendance are overcome by this flexibility such as scheduling conflicts and mobility issues. Webcam-equipped PCs, tablets and smartphones can be used for connecting to these services.

The 45 to 60 minute one on one sessions that make up individual therapy are led by licensed professionals who are skilled in treating both mental health and drug use disorders. Participants in group therapy can discuss recovery related subjects, discuss their progress and voice any worries in a safe and encouraging setting.
Co-occurring disorders like anxiety, depression or trauma may be identified during assessments. All therapists are equipped to treat mental health and drug use disorders in an integrated manner.

Latest Reviews

Michael Rodriguez
1 month ago on Google
5
My counselor is Paul Hillebrand and he's an excellent counselor. He helps me with my anxiety, worry, stress, autism spectrum, etc. So back in March 2024, which is this year, I met him in person for the first time and that was awesome. The whole Office looks really nice, well taken care of, especially Paul's little Office. Also it's a nice drive out there from where I live, which is Wyoming, and it's my Uncle David's hometown
Response from the owner2 weeks ago
Thank you for the 5-Star review, Michael! We train hard to make sure our team operates at maximum efficiency so glad to hear you had such a great experience at Northwest Clinic!
Kristin Veltema
4 months ago on Google
5
I have been extremely happy with Pine Rest NW. I have seen the same therapist for 8.5 years and she is amazing. My 8 year old recently started seeing a different therapist who has been excellent as well. It can be hard to find the right therapist on the first try but both of us were able to! The office staff is also extremely helpful, friendly, and professional. Thank you!
Response from the owner3 months ago
That s great to hear, Kristin! Thank you for taking the time to leave a 5-star review and letting us know about your positive experience!
Ethan Hunter
5 months ago on Google
5
I have had very good interactions with the staff there. The place is always clean. The front desk are knowledgeable, timely, always answer phones. My therapist there is also a gem. Very helpful and able to refer to the correct meaningful treatment.
Response from the owner4 months ago
That s great to hear, Ethan! Thank you for taking the time to leave a review about your positive experience!

Location

Accepted Insurance

Pine Rest Northwest Clinic works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Pine Rest’s outpatient clinics provide counseling, psychotherapy and psychiatric services for individuals of all ages as well as couples, families and groups. Pine Rest offers outpatient substance use disorder treatment to adults, adolescents and families in 12 licensed outpatient clinics throughout West Michigan. Outpatient substance use treatment is provided by experienced credentialed therapists and is generally facilitated through the use of individual one-to-one sessions lasting 45 to 60 minutes. All therapists are capable of treating persons with both mental health and substance use disorders.
inpatient iconInpatient
Clients in inpatient rehab reside at the treatment facility while engaging in intensive daily treatment. Inpatient care is primarily designed for clients leaving detox, those in early recovery, and those at an elevated risk of relapse. Clients participate in intensive addiction counseling, which may include group and family therapy as well as one-on-one sessions. Recovery-focused life skills training is also often prioritized. Many inpatient rehabs offer evidence-based complementary therapies, such as yoga, meditation, art therapy, and animal therapy.
intensive-outpatient iconIntensive Outpatient
The Intensive Outpatient Program (IOP) is designed for individuals with a substance use disorder who require more than weekly counseling and less than residential care. The program provides monitoring several times a week in a supportive group setting. The group meets three times a week, mornings or evenings, for three hours. Participants attend for three to eight weeks, with four weeks being the average.
aftercare iconAftercare Support
Clients engaged in a rehab aftercare program have already completed high-level treatment and have begun to develop essential recovery skills. Rehab aftercare services are designed to support clients' sustained sobriety as they reintegrate into their home, workplace, and community. Case managers, care teams, and clients design the customized service portfolio that will best support the client's long-term sobriety. Clients may receive peer coaching, 12 step program induction, vocational training, and relapse prevention services.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Michigan provides personalized treatment to help individuals break this cycle and regain control of their lives. Treatment methods are used in various levels of care, including inpatient rehab, partial hospitalization programs, intensive outpatient programs, and standard outpatient treatment.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. The family program is a 10-week series designed to assist family members in understanding the disease of addiction and to develop healthy coping skills.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (616) 222-3720
Building icon

2118 3 Mile Road NW
Grand Rapids MI, 49544

Fact checked and written by:
Sehar Uddin
Edited by:
Kerry Nenn, BSW

Reviews of Pine Rest Northwest Clinic

3.3/5 (24 reviews)
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Reviews

1

I would rather receive no mental health care than ever go to this place again. The therapists are adequate but the front desk staff, especially Erin, are rude, lack compassion, and should not be working in a facility where they have to speak to people with mental health issu ... Read More

Reviewed on 12/16/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.4 (23 reviews)
Michael Rodriguez
1 month ago
5

My counselor is Paul Hillebrand and he's an excellent counselor. He helps me with my anxiety, worry, stress, autism spectrum, etc. So back in March 2024, which is this year, I met him in person for the first time and that was awesome. The whole Office looks really nice, well taken care of, especially Paul's little Office. Also it's a nice drive out there from where I live, which is Wyoming, and it's my Uncle David's hometown

Response from the owner1 month ago
Thank you for the 5-Star review, Michael! We train hard to make sure our team operates at maximum efficiency so glad to hear you had such a great experience at Northwest Clinic!
Kristin Veltema
4 months ago
5

I have been extremely happy with Pine Rest NW. I have seen the same therapist for 8.5 years and she is amazing. My 8 year old recently started seeing a different therapist who has been excellent as well. It can be hard to find the right therapist on the first try but both of us were able to! The office staff is also extremely helpful, friendly, and professional. Thank you!

Response from the owner4 months ago
That s great to hear, Kristin! Thank you for taking the time to leave a 5-star review and letting us know about your positive experience!
Ethan Hunter
5 months ago
5

I have had very good interactions with the staff there. The place is always clean. The front desk are knowledgeable, timely, always answer phones. My therapist there is also a gem. Very helpful and able to refer to the correct meaningful treatment.

Response from the owner5 months ago
That s great to hear, Ethan! Thank you for taking the time to leave a review about your positive experience!
MiM� H�m�r
5 months ago
5

Paul rocks!

Response from the owner5 months ago
Thank you so much for your kind words, Mimi. We really appreciate you taking the time to share your experience with us!
Victoria Haley
1 year ago
1

T
1 year ago
5

Doctor Thebert is amazing, changed my life!

Response from the owner1 year ago
That's wonderful to hear, thank you for taking the time to let us know about your positive experience!
Kent Morton
1 year ago
1

legitimately pathetic care. I went here for help, I tested positive for corona so they locked me in a room. They couldn't get their ipad working TWO YEARS into a pandemic so I couldn't attend group. I spent the entire time isolated and had to force my way out. They are charging me 3100 dollars, when I complained, because they literally did nothing, their response was "if you don't like it goto the board" I have no legal recourse here, but seriously I could not have anticipated WORSE care if I tried. As a medical professional I'm disgusted with this place.Edit: Pine rest was kind enough to reply to this, I called the number provided and was promptly ignored. I'd literally rather die than spend another hour in this place. I have never seen a sorrier excuse for a mental health facility. 3100 dollars for literally nothing, I wasn't even able to attend group.

Response from the owner2 years ago
Hi Kent, thank you for bringing your experience to our attention. We appreciate your taking the time to offer feedback and we are sorry to hear you did not receive the level of care that we strive to provide all our clients. We would like to learn more details about this in order to better address the matter. Please consider reaching out to 877.874.2708 so that we may discuss this matter directly with you. Thank you!
Ryan Cobb
1 year ago
5

Great group of health care professionals that really care about people and help them thru issues. Best place in the area.

Response from the owner1 year ago
Thank you so much for your kind words, Ryan! We really appreciate you taking the time to share your experience with us, and we'll be sure to pass your comments along to our team.
Brent Ranville
2 years ago
2

I started there around a year ago and had good results, up until recently when I asked for help. I have a few issues and notified my psychiatrist of one that I was dealing with. She was out of town so I talked to one of her staff, they documented me saying something totally different than what I said. Than when she did contact me, because of what the receptionist wrote down she says I m better now. When clearly I wasn t. I began to explain myself and when I did, she told me to try somewhere else. I emailed her and said I wasn t going to do that she later replied with the same answer if I don t agree, go somewhere else . I been told to deal with my therapest instead, so what good are they doing here at pine rest. They don t seem to listen very good or care about the patients. She I guess is helping me by giving me a list of other psychiatrist to try.

Response from the owner2 years ago
Hi there, Brent, thank you for bringing this matter to our attention. We're sorry to hear that you experienced this, and we'd like to have the opportunity to learn more so we can provide more direct assistance. Please reach out to us at 877.874.2708 to discuss with our patient advocates. Thank you.
Lori Johnston-Wheaton
2 years ago
4

Andrew Carr
2 years ago
5

UPDATE: I love doctor planter as I ve learned through the years. I just didn t understand everything then because the facts weren t there. Dr. Platner did the right thing, too.I could end up in the hospital again soon, too. Since Doctor Platner said to call him if I ever need anything, I should reach out there again next time and see if I can skip the ER and get a genuine doctor.Seriously, one of the best psychiatrists I ve had and how the years have changed my mind. Pine Rest was great. Really the only hospital that cared. I d love to catch up with Dr. Platner. I have a lot to tell him.

A & D D
3 years ago
1

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