Diversus Health Lighthouse Walk-in Crisis Center

115 South Parkside
Colorado Springs, CO 80910

Diversus Health Lighthouse Walk-in Crisis Center

About Diversus Health Lighthouse Walk-in Crisis Center

Diversus Health is located in Colorado Springs, Colorado offers a huge range of mental health services designed to help anyone struggling when things are overwhelming. Diversus Health offers mobile crisis units, residential health, and 24/7 walk-in crisis support. They make it a point to mention that they help both families and individuals, as well as their clients who are developmentally disabled or homeless. Basically, from all of the information they share with the public, Diversus will accept nearly anyone.

Whether a person is struggling with substance abuse, suicidal thoughts or tendencies, hallucinations, paranoid, or they’ve recently been exposed to trauma, Diversus Health has several program offerings available. I also love that Diversus offers virtual options, a crisis hotline, and texting options for those who are more rural and would have a hard time accessing any of the in-person options currently offered by Diversus.

Plus, Diversus says that they work with all insurances, whether you’re a new or an existing member. But, if you don’t have health insurance, Diversus still offers programs and support for you. Some of the insurance options Diversus accepts are Aetna, Medicaid, Blue Cross Blue Shield, Cigna and more.

One of the things I appreciated the most about what Diversus Health officers is their holistic approach. As someone who has struggled greatly with mental health conditions in the past, I know all too well how many doctors might seem to rely heavily on sending prescription meds to you as their main mode of treatment. But, that doesn’t seem to be the case with Diversus Health.

They offer so many different programs and resources for anyone who walks in their doors, it’s clear that they don’t just focus on the immediate crisis a person is having. By everything they offer, one of the biggest goals it seems that Diversus Health has is providing long-term support and success.

Latest Reviews

David Alvidrez
1 month ago on Google
2
Not the best patient service and support. Get some better patient service and support, some where else, please.
Christine Sheldon
2 months ago on Google
1
I took my son in because he was self harming and suicidal. Front desk last was nice. Then we sat for 40 minutes. After that a man came out and was very rude and nasty. I do not recommend this place to anyone in crisis. Go to the ER. They are nicer and handle things with a heck of a lot more grace. The Lighthouse actually has zero stars, they are worthless.
hy
2 months ago on Google
1
I mean, what more can I say? I came to them in a time of crisis and dedra duran told me that my reason for not killing myself wasn't good enough, developed a weird hyperfixation with me having children (I don't have children?), and asked me questions that were completely inappropriate about my childhood abuse. Don't let the name "crisis center" fool you! If you're looking for mental health HELP, this is not the place to go! If you're looking to add to your crisis and make it worse, I couldn't possibly recommend the place more!
Response from the owner1 month ago
Thank you for sharing your review. Please consider reaching out to 719-572-6100 so we can work with you to address your concerns.

Location

Accepted Insurance

Diversus Health Lighthouse Walk-in Crisis Center works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
24-hour icon24-Hour Clinical Care
Detox can be dangerous if not properly supervised, making 24-hour clinical care in Colorado an essential tool in the recovery process. The constant monitoring by medical professionals helps individuals through critical stages of recovery. Medical professionals and addiction specialists are available 24/7 to provide medications that ease withdrawal symptoms and to treat any other issues that arise.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Professional services are often necessary to recover from addiction. Drug rehab in Colorado provides the expert services needed to address the complex issues of addiction and help individuals start their recovery journey.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.

Clinical Services

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (719) 572-6100
Building icon

115 South Parkside
Colorado Springs, CO 80910

Edited by:
Peter Lee, PhD

Reviews of Diversus Health Lighthouse Walk-in Crisis Center

2.89/5 (111 reviews)
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Reviews

2

This place is great, patient care should be more faster so as not to waste so much time.

Reviewed on 2/25/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.9 (110 reviews)
David Alvidrez
1 month ago
2

Not the best patient service and support. Get some better patient service and support, some where else, please.

Christine Sheldon
2 months ago
1

I took my son in because he was self harming and suicidal. Front desk last was nice. Then we sat for 40 minutes. After that a man came out and was very rude and nasty. I do not recommend this place to anyone in crisis. Go to the ER. They are nicer and handle things with a heck of a lot more grace. The Lighthouse actually has zero stars, they are worthless.

hy
2 months ago
1

I mean, what more can I say? I came to them in a time of crisis and dedra duran told me that my reason for not killing myself wasn't good enough, developed a weird hyperfixation with me having children (I don't have children?), and asked me questions that were completely inappropriate about my childhood abuse. Don't let the name "crisis center" fool you! If you're looking for mental health HELP, this is not the place to go! If you're looking to add to your crisis and make it worse, I couldn't possibly recommend the place more!

Response from the owner1 month ago
Thank you for sharing your review. Please consider reaching out to 719-572-6100 so we can work with you to address your concerns.
Meghan Jackson
3 months ago
5

Lauren did a great job assessing my daughter as a walk-in yesterday. I watched other staff deescalate another person in the waiting room and coordinate a ride for them.

Response from the owner1 month ago
Thank you for sharing your review, Meghan! It is our goal for everyone who walks through our doors to feel welcomed and cared for.
Jen Musser
4 months ago
1

Wow. We just spent the last hour trying to get our daughter to some help tonight because of thoughts of suicide. The clinician basically threw paperwork at a very frightened girl then accusingly asked her if she was on drugs or alcohol and, walked away. It was a horrific experience. We didn t stick around to find out what kind of clinician he was. How disgraceful.

Response from the owner1 month ago
Thank you for sharing your review. Please consider reaching out to 719-572-6100 so we can work with you to address your concerns.
Icky Vamp
5 months ago
1

This place is the worst, they somehow always manage to send my appointment links to my moms email, or call her phone number when I ve told them to only keep mine on file and not use hers for appointments which is beyond unprofessional (and a violation of HIPPA). I ve had horrible experiences with this location beyond that, I had an evaluation by a psychiatrist here when I was 14 who asked me extremely inappropriate questions that were unrelated to treatment. This establishment is a complete joke and waste of time, I d recommend going somewhere else.

Response from the owner1 month ago
Thank you for sharing your review. Please consider reaching out to 719-572-6100 so we can work with you to address your concerns.
Michael
5 months ago
5

With the awesome help of staff and nurses and doctors, my experience was actually a great one! Hoping for great results with my medication moving forward! Thank you all and God Bless you!

Response from the owner1 month ago
Thank you for sharing your review, Michael!
Kyla Cultiv8s
6 months ago
5

Beyond helpful, I m so glad I went in and received some resources and support from one of the intake specialists. His name was Kevin and not only did he help me see through my dark cloud he supported me with some awesome action steps. I m so glad I went in! The front desk lady was busy and overwhelmed but she was incredibly kind, communicative, and gracious of my intense emotions. The staff I interacted with were direct but kind and I was never treated like a nuisance unlike a prior experience I ve had a crisis center. 10/10 recommend

Response from the owner1 month ago
Thank you for sharing your review!
Christopher Cox
6 months ago
1

Crisis line is a joke. No providers if you have med questions and the male staffer who refuses to give his name lacked all compassion. Just "there's nothing we can do." And interruptions during a panic attack. Serious lack of training. I'd give 0 stars if I could.Only use them if you have no option options you get what you pay for and this service is free.

Response from the owner1 month ago
Thank you for sharing your review. Please consider reaching out to 719-572-6100 so we can work with you to address your concerns.
Jonathan Keith
7 months ago
1

The Dr my daughter came to see violated her rights to privacy by telling her school what she said in therapy. Even under the Dr's duty to warn this is an egregious violation of my daughter's privacy and after only the first visit. My attorney suggests filing a formal lawsuit as well as any criminal charges I can against this Dr's office andI'mgoing to.. Do not bring your problems here. They will not be kept private by this office

Response from the owner1 month ago
Thank you for sharing your review. Please consider reaching out to 719-572-6100 so we can address your concerns.
Shringar Rodriguez
7 months ago
5

This place helped me a lot. The staff is VERY caring, and will take the time to get to know you and your needs. I also want to shoutout the day nurse, Sara, for being especially awesome.

Response from the owner7 months ago
Thank you for sharing your review! It is our goal for everyone who walks through our doors to feel welcomed and cared for.
Karen Halenkamp
9 months ago
1

can not reach anyone in a timely basis. The providers have no understanding of how the pharmacies and insurance carriers are working now. They leave patients high and dry without their medications

Response from the owner9 months ago
Thank you for sharing your review. I have shared your comments with the practice managers We would like the opportunity to speak with you directly about your concerns. Please consider reaching out to 719-572-6100.
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