Phoenix VA Health Care System – Southwest CBOC

Phoenix, Arizona

9250 W. Thomas Rd.
Phoenix, AZ 85037

(623) 772-4000
3.74 (18 reviews)

About Phoenix VA Health Care System – Southwest CBOC

At the Southwest VA Clinic, veterans can access outpatient treatment for addiction disorders and co-occurring disorders. These can include depression, PTSD, bipolar disorder, and obsessive-compulsive disorder. In some cases, veterans and their families can access same-day help even if they didn’t enroll in VA healthcare. They’re located in Phoenix, Arizona.

As part of the Phoenix Health Care System, the Southwest Clinic operates a comprehensive behavioral health program. You’ll be assigned a care coordinator who can direct you to different departments to treat your specific conditions. Veteran-focused mental health services include individual and group therapy, peer support, and medication. Mental health care can also be accessed online via an online self-help portal, smartphone apps, and the VA telehealth program.

It’s useful that veterans can use their VA health care benefits along with Medicare, Medicaid, TRICARE, and private insurance plans. Plus, those struggling to pay may be able to access VA financial hardship assistance.

They recognize that social work is integral to health care and recovery. They provide help to veterans and their families to manage stress-related issues that arise as a result of mental health disorders, which is great.

Dollar icon Payment Options

  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • military iconMilitary insurance
  • shield-cross iconPrivate insurance
  • calendar iconPer session
  • medicaid iconMedicaid
  • medicare iconMedicare
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

User icon Programs

adult-program iconAdult program

elderly iconElderly program

lgbtq iconLGBTQ program

military-hat iconMilitary program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

House check icon Settings & Amenities

  • home-setting iconResidential setting
  • private iconPrivate setting
  • desert iconDesert setting

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

medical-detox iconExperiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

life-skills iconLife Skills

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

nicotine iconNicotine Replacement Therapy

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition Therapy

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Check icon Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 2508

Phone icon Contact

Phone icon (623) 772-4000
Building icon

9250 W. Thomas Rd.
Phoenix, AZ 85037

Call Now - Help is Available
Get Help Now - 602-834-1056
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Fact checked and written by:
Gemma Davison, BSc
Edited by:
Peter Lee, PhD

Reviews

3.74 (18 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (17)
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Reviewer
Overall Experience
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1

Disappointing healthcare program! There is no adequate follow-up which makes it difficult to complete the recovery process. A clear example of the poor health system available to veterans

Reviewed on 2/18/2019
Overall Experience
Date Submitted

Google Rating

3.9 (17 reviews)
Tom S
2 months ago
4

paul batts
5 months ago
4

Mike Michela
7 months ago
1

Got there at 1:50pm waited outside side the lab till 2 for the techs to tell me they now close at 2. Nothing posted on the web site. Typical VA behavior.

WOM
7 months ago
5

Just saw a wonderful new PCP here. Dr. Brady was kind, knowledgeable and she actually listened! So many doctors never really listen and address your concerns but Dr. Brady took the time to hear me out and helped me with everything. I do not like going to the doctor but Dr Brady made me glad I did.

Joshua Manning
8 months ago
4

Really
8 months ago
2

Was instructed to go here because my condition was serious. They turned me around

Howard D.
10 months ago
5

This review is for the kind ladies at this clinic, not the call center or the rest of the VA.I called the VA to get medicine after feeling sick. I was able to talk to a doctor relatively quickly (via video chat) but the doctor failed to put the prescription into the system properly and so it disappeared into outer space. No one could fix this, and I spent 3 days trying to get the prescription, all the while getting worse and worse health-wise. Finally I came into this clinic, told them what happened and they were able to get me a new prescription. They even allowed me to take it to the pharmacy of my choice, instead of having to go to the main pharmacy which is much further away.Thank you so much ladies, for being there for me when the rest of the VA wouldn't. God bless!

DeJon Parker
10 months ago
5

It's a clean and professional clinic. I have not had any problems with this facility.

DONALD BOHRISCH
1 year ago
5

Are you a squared away Vet(11B here) feeling discouraged with the system?I was recently until I gave it another chance at todays appointment followed by all of the refreshing follow on help up front by Cedric Davis and the 2 wonderful team members on his left & right thank you and your other amazing team members I collaborated with today

Anne Moore
2 years ago
5

Outstanding. From Nurse Diane to Dr Ottenson. They're joyful and caring people. Who love what they are doing. It's a wonderful pleasure knowing that your love one is truly being taken care of. God bless them

J Allen
2 years ago
1

Called because I started experiencing severe migraines that render me unable to get out of bed. They transferred me to a call center even after I said I need to make an urgent appointment because I have a brain injury. Then after waiting on hold for about 15 minutes, the call center lady transferred me back to the clinic where I was on hold for about another 12 minutes. I then hear the phone be picked up and then placed back down. Thanks for the help guys

Rock Star
3 years ago
1

After being hung up on 7 times, I finally got an operator. I am from Florida but in Phoenix until March with my wife on a travel nurse assignment. I m trying to find out how to get the Covid shots, the operator, Emily, tells me they are only giving them to their people. I said OK, I guess I ll call you to come get me if I die. She says, ok, goodbye . Really, is this how Phoenix VA handles vets?

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