Carl T. Hayden Veterans’ Administration Medical Center

Phoenix, Arizona

650 East Indian School Road
Phoenix AZ, 85012

(602) 277-5551
3.4 (663 reviews)

About Carl T. Hayden Veterans’ Administration Medical Center

Phoenix VA Health Care System - Carl T Hayden VAMC offers mental health and behavioral health care services to Veterans and active military personnel in the Phoenix, Arizona area. This location provides dual diagnosis treatment; however, if addiction is the primary diagnosis, clients may need to seek treatment at an alcohol or drug rehab center.

Staff at Phoenix VA Healthcare System – Carl T Hayden VAMC take a person-centered approach to mental health services. Personalized services are offered on an outpatient basis.

The outpatient program provides mental health counseling, behavioral health modification, will therapy, group therapy, family therapy, and trauma treatment. Medication management and psychiatric evaluations are also available. If necessary, clients also receive case management services to connect clients to other resources to address any unmet needs. If a higher level of care is needed, clients may need to be referred to a psychiatric treatment center that offers inpatient support services.

Dollar icon Payment Options

  • shield-cross iconPrivate Insurance
  • self-pay iconSelf-pay options
  • medicaid iconMedicaid
  • medicare iconMedicare
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

User icon Programs

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

elderly iconElderly program

hiv iconHIV/AIDS program

lgbtq iconLGBTQ program

military-hat iconMilitary program

House check icon Settings & Amenities

  • home-setting iconResidential setting
  • private iconPrivate setting
  • desert iconDesert setting
  • car iconPrivate transportation

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

Drug rehab in Arizona is the process of treating individuals who are dependent on a particular addictive drug. Because addiction is complex, this treatment typically includes a variety of interventions that address the many physical and emotional issues involved.

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Hand holding medical sign icon Clinical Services

dialectical iconDialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Check icon Accreditations

CARF

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 227075

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 2508

SAMHSA

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Phone icon Contact

Phone icon (602) 277-5551
Building icon

650 East Indian School Road
Phoenix AZ, 85012

Call Now - Help is Available
Get Help Now - 602-834-1056
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Fact checked and written by:
Courtney Myers, MS
Edited by:
Kerry Nenn, BSW

Reviews

3.4 (663 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (662)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
0
Value for Cost
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Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
4

I was surprised by the quality of the service they gave me. I was taken care of promptly, and they treated me in the nicest way. I also appreciated how clean the facility was. Thank you all who helped me.

Reviewed on 2/18/2019
Overall Experience
Date Submitted

Google Rating

3.4 (662 reviews)
Don Johnson
2 months ago
2

Richard Randall
2 months ago
4

Treated me with 4 star care!

Glenn Bartusch
2 months ago
5

Staff has been quite helpful since 2014. I don't know what it is about the year 2014 that turned a corrupt, dilapidated hospital run by greedy-eyed executives and sneaky managers into a state-of-the-art medical facility that (finally) accepts appointments within a year's time and treats veterans like normal people instead of junkyard dogs. Whatever it is, keep doing 2014!

Ricki Marie Sidorov
2 months ago
2

Employees show up at 7am, when patients are booked for appointments at 7am and told to be here 30 minutes early. Save your time and do not show up early if you're scheduled first thing in the morning. I've never been able to pick appointments that work with my schedule, I am given appointments that I must work around.I can't imagine relying on the VA for all my medical needs and I an grateful for my healthcare plan through my job.

Candice Martin
2 months ago
5

Luke
2 months ago
5

This place is the best! Don t believe the negative hype; the VA Medical system is full up with people who care about Veterans and who are passionate about their work.They saved my life here.

Michael F.
2 months ago
1

Where do I begin. I moved here from colorado on may first. I had a fraction in my right album, and my thumb was numb. I was told I might have carpal tunnel, but they needed to do a nerve test once I got to Mesa. I finally saw my orthopedic doctor today. DR. MYO. Not only did I not get an answer on why my thumb was numb, but he was the rudest doctor i've ever experienced in my life. He told me nothing was wrong with my arm just to use it more. I felt like I was just a cattle and wanted to give me that either to get your next one in. I don't ever want to see him again.This is an update.It's been a month since I saw doctor MYO. I still can not use my arm.Update july fifteenth. After 3 days and 6 calls to the Phoenix V.A. ENT doctor They never returned my calls.I finally had to go to the ER, and they took care of me in half an hour. My arm still hurts after five months. DR MYO should not be practicing or helping we veterans. Again! I have never been so disappointed in the VA since I moved here from Colorado two months ago. Two toures in vietnam, and the VA does not care.

Patrick Hunter
2 months ago
5

I am an Army veteran, and if I didn't have the VA, I probably would be dead. Staff has gotten more personable in the last 6 months, but you're still treated like a number. Even going to the lab or pharmacy, you feel like you're waiting at the DMV. I was an inpatient for almost 6 months and felt discarded by nursing staff. You are a statistic counted towards inpatient fiscal year numbers, not a person that fought for their country. There is absolutely no respect unless you spent your life in the military, then they'll respect the rank.

Terri T
3 months ago
4

VA Rocks

Mario Quezada
3 months ago
5

This place is great. Most staff are kind and caring and knowledgeable. You get what you give so don t be a grumpy old jerk and you ll have a better experience.

M D
3 months ago
1

If you say yes to everything they want to do to your body then yes its a good place. But dare to disagree with any doctor guaranteed your appointments will be prolonged even longer than they already are. Chronic pain sucks, but being pushed to do something is worse especially waiting always a month or more usually the later. Not putting up with it anymore. Going back to private doctor. Been putting up with this for over 20 years

Jacob Newton
3 months ago
1

I have called enrollment and left my information three times. They state I will hear back within 48 hours. I haven't heard anything in three weeks.

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