Phoenix Counseling Center

Shelby, North Carolina

200-2 South Post Road
Suite 2
Shelby, NC 28150

(704) 476-4106
3.22 (16 reviews)

About Phoenix Counseling Center

Phoenix Counseling Center has a clinic in Shelby, North Carolina. It’s an outpatient office for adults who have drug and alcohol addictions. They have two levels of care, depending on the severity of your conditions.

The intensive outpatient program is the less extensive service of the two. It requires nine hours of treatment per week, with sessions running three hours each. It’s a blend of individual and group counseling, education classes, and workshops. You’ll learn about addictions, get tips on how to safely cope with anger and stress, and learn to empathize with others. You can also build life skills and get coached to find steady work. This program can also be suitable for teens. It runs about 8-12 weeks.

If your condition is more serious, you’ll be placed in the comprehensive outpatient track. This is for adults only and requires 20 hours per week with sessions running four hours long. They’ll tackle your underlying health disorders, offer family resources and support, and work on crisis planning should a relapse occur. If your symptoms are more acute, they’ll refer you to an inpatient or recovery program at another Phoenix location.

Dollar icon Payment Options

  • shield-cross iconPrivate Insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • sliding-scale-payment iconSliding scale payment assistance
  • medicare iconMedicare
  • medicaid iconMedicaid
  • medicare iconMedicare
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

aftercare iconAftercare

Rehab aftercare programs offer a complete continuum of care for clients in the maintenance phase of recovery and are predicated on the idea that addiction disease is a chronic condition prone to relapse and warranting continuing care. Clients collaborate with their care team and case manager to access the specific rehab aftercare services they need to promote their sustained sobriety. Peer coaching, relapse prevention services, career counseling, and 12 step program induction are common in these programs.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

medically-assisted-detox iconMedically Assisted Detox

A medically assisted detox is the safest way to remove addictive drugs and alcohol from your body. A team of licensed medical professionals will look after you 24/7 to monitor your health, help minimize discomfort, and provide medications if necessary to alleviate any withdrawal symptoms. This process is typically the first step in your recovery and may take around 5-7 days, although length will depend on your individual needs.

User icon Programs

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult Program

hearing iconHearing impaired program

hiv iconHIV/AIDS program

House check icon Settings & Amenities

  • executive iconExecutive setting

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

desert iconMotivational Interviewing

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

life-skills iconLife Skills

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Check icon Accreditations

CARF

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 226639

SAMHSA

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State License

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: North Carolina

Phone icon Contact

Phone icon (704) 476-4106
Building icon

200-2 South Post Road
Suite 2
Shelby, NC 28150

Call Now - Help is Available
Get Help Now - 910-260-4665
Question iconSponsored
Fact checked and written by:
Peter Lee, PhD
Edited by:
Kerry Nenn, BSW

Reviews

3.22 (16 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (15)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
0
Value for Cost
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Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
5

A Great Group of Caring, Understanding and Truly Dedicated staff who assist people of all walks and stages of life. The Phoenix Counseling Center is a place for Safe Recovery and we are GRATEFUL for those passionate enough to dedicate their careers for the benefit of others.

Reviewed on 1/16/2018
Overall Experience
Date Submitted

Google Rating

3.1 (15 reviews)
Timothy Miller
2 months ago
5

Some of the best staff you could ever have. Thank you to Jackson, Amy, Kisha, Sharima, V and Michael. You helped me in more way then you know and set me on the right path.

David Hines
2 months ago
5

I love this place they saved my life. They got me clean. And got me into a halfway house. I made this post almost a year ago I have been clean almost a year now this place is the best free rehab you can go to the people leaving bad reviews are addicts that don't want to quit and are projecting themselves and making excuses to use!!!Thank God for these wonderful people and now they are saving my little brother. God is great.

Anna Hoyle
9 months ago
5

I came here to get a family member help and they were absolutely amazing, the staff were so patient and supportive, I definitely recommend them to anyone who needs help battling drug addiction or mental health problems, I recommend Amy She s excellent and works well with others and never gets overwhelmed she s so calm and patient

Kiara Davis
9 months ago
5

They are one of the best places I ve dealt with for mental health issues, the staff are incredibly kind, they make sure you have anything and any resources you may need and go above and beyond to give help to those who need it. If I could give 10 stars I would!

Preston Shipley (prestonx13)
9 months ago
1

Worst "drug rehab" ever... It's sad.. mistreating of patients. BTW they WORK WITH CLEVELAND COUNTY'S FINEST if that tells you anything lol.. O yea and don't ever have them placed as a "guardian" for your loved one.. They had told me I was receiving full benefits for almost 4 years now.. all lies. I just now 4 YEARS later have applied MYSELF for SSI after being lied too by my "PHONY" PHOENIX "guardians"! Ha incompetence AND irony at its best!! They are the ones who need help lol!

Pallas Schaal
9 months ago
1

this is hands down the worse metal hospital i ve had to deal with, I have a family member in this hospital, they ve personally let him call me and he told me he was getting out today, i called because he signed a consent form saying I could call up there and and ask for information about him and they d give that to me. I called to see what time he was gonna be discharged so he s not walking around in a town he doesnt know and they hung up on me asking me what else i needed to talk about giving me no information of any sort.

Haylie Edmondson
9 months ago
1

WORST staff i ve ever dealt with from a mental health institution. disrespectful, unhelpful and just plain rude to struggling family worried about their loved ones.

Kayley Vance
9 months ago
1

Didn t call not once not twice the 3rd time got hung up on just by asking how their company works we didn t get any good answers until the 4th time we called. As a person that has been in south campus before and seeing first hand how these facilities should work I m very disappointed in the rude staff they have working here because if they can t handle someone worried about a family member over the phone and hanging up on people they definitely don t need to be working with the people that actually need the services they re offering.

Dave Hines
1 year ago
5

The people leaving bad reviews are people that are looking for excuses to relapse. My name is david and if it wasnt for amy, jackson, and Brooke I would be dead I want to thank you and this facility for giving me another chance at life. I will see you soon for an update.

Tonyalynn Tesseneer
1 year ago
5

They helped me . Great place to start recovery

Frozen GeTLiTShellS
1 year ago
5

It was helpful

DB Cooper
2 years ago
1

No reviews matching the selected filter!

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