Phoenix Counseling Center

Gastonia, North Carolina

2505 Court Drive
Gastonia NC, 28054

(704) 842-6359
3.23 (49 reviews)

About Phoenix Counseling Center

Phoenix Counseling Center, located in Gastonia, North Carolina is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include partial hospitalization, intensive outpatient, and relapse prevention.

Specialty rehab programs at Phoenix Counseling Center include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Patients at Phoenix Counseling Center will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers.

Phoenix Counseling Center has received accreditations from CARF, SAMHSA, and the state of North Carolina.

Dollar icon Payment Options

  • shield-cross iconPrivate Insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • sliding-scale-payment iconSliding scale payment assistance
  • medicare iconMedicare
  • medicaid iconMedicaid
  • medicare iconMedicare
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

aftercare iconAftercare

Rehab aftercare programs offer a complete continuum of care for clients in the maintenance phase of recovery and are predicated on the idea that addiction disease is a chronic condition prone to relapse and warranting continuing care. Clients collaborate with their care team and case manager to access the specific rehab aftercare services they need to promote their sustained sobriety. Peer coaching, relapse prevention services, career counseling, and 12 step program induction are common in these programs.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

heart-hands iconIntervention Services

Intervention services can provide customized interventions tailored to the needs of the individual and family. An intervention specialist can design and conduct a drug intervention in North Carolina that encourages the individual to enter treatment in a non-coercive manner. The specialist will meet with the family to plan the intervention, then provide expert insights to guide the process and appropriate follow-up care.

partial-hospitalization iconPartial Hospitalization Program

Often used as a "step-down" option after you've completed a residential or inpatient program, the partial hospitalization program (PHP) typically involves a minimum of 20 hours of treatment per week for approximately 90 days. Programs offer structured programming that includes relapse prevention, medication management, and behavioral therapy services. Insurance coverage for PHP treatment varies among insurance providers.

24-hour icon24-Hour Clinical Care

Individuals in early recovery often require 24-hour clinical care in North Carolina. This supervised care typically includes medications to treat specific withdrawal symptoms, which vary based on the substance abused. For example, staff may provide sleep aids to treat insomnia in patients who are addicted to marijuana. For those overcoming a cocaine use disorder, anti-depressants may be prescribed to manage mood swings. Other medications may also be provided to treat addiction-related health issues.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

children iconChildren program

hearing iconHearing impaired program

hiv iconHIV/AIDS program

lgbtq iconLGBTQ program

military-hat iconMilitary program

bed iconTotal Beds

24

House check icon Settings & Amenities

  • home-setting iconResidential setting

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

dialectical iconDialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

desert iconMotivational Interviewing

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

life-skills iconLife Skills

Routine tasks are difficult for someone experiencing addiction. Daily skills deteriorate, which makes it harder to achieve recovery. That's why drug rehab programs in North Carolina reteach basic life skills. This gives you the tools you need to manage daily life without returning to substance use.

nicotine iconNicotine Replacement Therapy

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Rational Behavior Therapy

Rational Behavior Therapy (RBT) is a form of cognitive behavioral therapy meant to be short-term and comprehensive. It was intended to help clients become more self-sufficent and move forward without the need for expensive, ongoing therapy. It includes an emotional self-help method called “rational self-counseling,” the purpose of which is to give clients all the skills needed to handle future emotional issues by themselves, or with significantly less professional help.

Check icon Accreditations

CARF

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 215767

SAMHSA

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State License

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: North Carolina

Phone icon Contact

Phone icon (704) 842-6359
Building icon

2505 Court Drive
Gastonia NC, 28054

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Get Help Now - 910-260-4665
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Reviews

3.23 (49 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (48)
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4.5

They treated my mom excellent! She is fine now; she recovered from her disease, well at least she got it under control. The staff treated her nice and were very friendly to us when we went with her.

Reviewed on 9/5/2018
Overall Experience
Date Submitted

Google Rating

3.2 (48 reviews)
Stephie Winchester
1 month ago
4

This facility does focus more on addiction and substance abuse versus mental health however it does have the best inpatient program locally. They will get you on the right track.

Rachel N-A
2 months ago
1

I am absolutely appalled by the treatment my loved one received when they were denied care simply because they tested positive for meth. This is unacceptable. Speaking with the front desk clerk only added to my disbelief when they refused to provide any helpful information. I understand the need for policies and procedures, but there is no excuse for turning individuals away when they are in need of medical help. This is a serious problem contributing to the increase in overdose rates. We must demand better from our healthcare providers and organizations. Those who cannot be part of the solution should seriously consider a career change. We need to do better and be better humans. Period.

Leslie Drumm
5 months ago
1

My daughter was sent here by her first PO disorganized and uninformed from her first scheduled appointment. Timeline we arrived, Front desk had zero idea who she was and why she was there was told they did not take her insurance. She could not be treated there. How can you not be treated when sent by your PO, waited 2 hours, the person assigned to do her assessment was not in the office. After 2 hours a case worker appeared stating she had a grant for her treatment and the one to do her assessment is on the way or may do it virtually. Next issue transportation may show up or not, if they do, driver is rude and drives unsafe for a fact the driver would not respond from her number to confirm however he did from mine. Then supposedly coordinated newly Medicaid benefits my daughter was told they would do that for her first plan had to be switched to another one for coverage of what she needed. Was told she had to complete detox there and would then be transported to another facility then told wasn t approved sent her back to PHP which went well until it was brought to the attention of Phoenix my daughter was given illicit drugs from another client in their program. Now they have seemed to backtrack and are doing their best to put blame in her for relapsing. I was told after that she should not go outside for breaks so she won t be tempted there should be NO temptation to begin with. The only employee there is Amber, who seems to have her heart in it. She worked tirelessly to advocate for my daughter. I thought another counselor cared as much, however that has seemed to be proven different. Phoenix needs better management, from the owner, CEO, etc. Definitely do not allow clients to peddle drugs and most certainly do not need to allow vagrants to live in the woods behind the facility to harass and take advantage of anyone trying to better themselves. In all honesty my daughter s path to recovery has been derailed by being at Phoenix. Not only does she have substance abuse disorder she has been formally and clinically diagnosed with severe mental illness and intellectual disabilities, outside of Phoenix. This is NOT a facility equipped for her needs.

Thomas Graninger
1 year ago
1

A friend asked them for help.The establishment went through several sphygmomanometry devices before saying they needed to take EMS to the hospital next door.My friend went back with the required conditions, and yet again, they went through several sphygmomanometers. All the while, they knowingly would not have accepted someone with my friend s particular condition.My friend found better treatment elsewhere.

Maria Torres
1 year ago
5

Good place they are helping my husband and they are doing a great jod.

brea brantley
1 year ago
1

Matt Glover
1 year ago
1

The workers are rude, and be careful about bringing money in there or any thing worth value. I would only go to this place if it was a last resort effort. And if you do go expect to be waiting for a good 4 to 5 hours to be admitted.

Nona
1 year ago
1

A horrible place. They use Nami name but are nothing like it. Mobile crisis unit is a joke. They send police out for your loved ones. Another Gaston county flop

Kimberly Scott
1 year ago
5

Ms. Mary is awesome in her teachings. She's down to earth. And really all the staff are great! Signed Mary

Carolina_Jasmine
2 years ago
1

Whatever you do, don't call the mobile crisis for a loved one. They send out police instead. This is not helpful. Actually does more damage to your Loved ones. Reach out to NAMI either in Mecklenburg or forest city for real help. They will help you in a crisis.

Brandon Burgess
2 years ago
5

Love this place!!! Places like this are essential to making certain life changes. I owe a lot to Phoenix counciling and will be an advocate for life.

Adam Blanton
2 years ago
1

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