Phoenix Center

1400 Cleveland Street
Greenville, SC 29607

Phoenix Center SC 29607

About Phoenix Center

Phoenix Center is a CARF accredited, nonprofit mental health and substance use disorder treatment center in Greenville, South Carolina. Their programs are open to adults 18 and older and adolescents 12-17. Pregnant women and intravenous drug users have priority for admission to the program. They accept most major insurance providers. They also take Medicaid. You won’t get turned away if you can’t pay.

If you need detoxification, they have a 10 bed facility onsite. During detox, you’ll have 24/7 monitoring from nurses and on call physicians. They have medication assisted treatment (MAT) if necessary. There are also counselors available. As you begin to stabilize during detox, you’ll start group therapy. It usually takes about a week to get through detox depending on your unique situation.

They have an adult residential program for men and women. You’ll get six hours of treatment daily. There’s also an outpatient program for which you can get assessed on a walk in basis Monday through Thursday at 8:15 a.m.

You can also attend Alcoholics Anonymous (AA) and Narcotics Anonymous (NA) meetings at the center. They also have family support groups. Addiction and mental health disorders create challenges for the whole family, so the center also addresses the needs of children.

There’s an adolescent outpatient program for kids ages 12-17. They’ll learn the risks of substance abuse and get intervention to avoid later substance abuse disorders. They’ll work with counselors who can help them with their emotional problems and discuss risky behaviors.

They can assess children as young as six weeks for the licensed daycare program that helps address specific issues faced by children of substance users. The daycare program works to reduce developmental problems that sometimes occur in children of substance users. They also work on parent-child bonding activities. The daycare program is licensed and is at Serenity Place and offered through the Phoenix Center.

Latest Reviews

Kayla Tomaloff
4 months ago on Google
5
marvel moore
7 months ago on Google
1
Another legal drug seller I took a trip out of state and wasn t able to get back in time to make my doctor appointment and how about they wouldn t bridge over my meds so now if I can t find a doctor to write a strip for my refill I ll just be stuck O.t. Without my meds and this suppose to be a place of intervention and prevention but I see now that the phoenix center is nothing but another dope. Dealer with no heart just in it for the money sad but true worse then a drug dealer at least the dealer will refill your medication
Ben Snyder
11 months ago on Google
5
I especially like that Peyton Snyder lady upstairs

Location

Accepted Insurance

Phoenix Center works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Insurance

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
The Phoenix Center offers outpatient services during the day and evening hours except Sundays. Their goal is to make treatment services available and convenient for our clients. Substance abuse is the kind of problem that can quickly become out of control and can negatively affect all aspects of life. The related problems may be physical, emotional, at work or school, or in relationships. At the Phoenix Center, their counselors work with adolescents, ages 12-17, who are involved in risky behaviors, have emotional problems, and/or need help with family problems. Through their Adolescent Outpatient program, adolescents are taught life-skills needed to change behaviors that could result in negative consequences.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Clients engaged in a rehab aftercare program are in a more advanced stage of recovery. Many have already completed inpatient detox and/or rehab and have returned to their home, workplace, and community. Rehab aftercare services are designed to support clients' recovery over the long term and typically include a broad portfolio of resources, such as peer coaching and 12 step program induction. Clients may collaborate with their case manager and care team to create their care plan.
12-step icon12-Step
Persons engaged in a 12 step program regularly attend group meetings in their communities, though online sessions are becoming increasingly popular. 12 step recovery is rooted in spiritual principles that enable participants to address the root causes of addiction and to foster self-awareness, compassion, acceptance, and accountability. Peer sponsors support participants as they work through the steps of recovery. Most programs are non-denominational, but specialized formats, including the faith-based Celebrate Recovery! format, are available.
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Choosing a drug rehab in South Carolina helps you overcome drug dependency, learn how to manage cravings, and obtain the tools needed to prevent relapse. This is accomplished through individualized treatment that addresses a full spectrum of physical, social, and emotional needs.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
postpartum-program thumbnail image
Postpartum Program
The postpartum period is a sensitive time, especially for women in addiction recovery. Rehabs with specialized programs for new mothers will offer compassionate, personalized care to meet each client's needs as they transition from pregnancy to this season of life. Care teams may include obstetricians, pediatricians, and social workers working collaboratively to give women, children, and families a healthy future.

Clinical Services

The main basis of cognitive behavioral therapy in South Carolina is that all your thoughts, feelings, and behaviors are interconnected. Therefore, the therapist will help you change your thoughts, which will lead to different emotions and actions.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

There are four fundamental processes to motivational interviewing in South Carolina. Engaging involves careful listening to understand the client's perspective. Focusing involves reaching an agreement on the purpose of the treatment. Evoking is the process of exploring the client's ideas and motivations. Planning explores how the client can make changes.

The overall goal of trauma therapy is to address and reduce the lingering physical and emotional effects that trauma has had on your life. You work within a safe space with an experienced therapist to understand your responses and develop healthier coping mechanisms.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Recreational therapy helps you recover from drug and alcohol addiction by offering activities that improve your physical and mental health. When you participate in team sports, arts, and outdoor adventures, you engage in a positive experience that helps reduce your cravings and stress levels while giving you an opportunity to express your emotions.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting
  • recreation iconRecreation Room

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (864) 467-3790
Building icon

1400 Cleveland Street
Greenville, SC 29607

Edited by:
Kerry Nenn, BSW

Reviews of Phoenix Center

3.18/5 (91 reviews)
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Reviews

1

They are not medically qualified to provide safe detox from opiates. they don't tell you from the start what your plan will be. It shows that they don't truly care about you and your health.

Reviewed on 2/27/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2 (90 reviews)
Kayla Tomaloff
4 months ago
5

marvel moore
6 months ago
1

Another legal drug seller I took a trip out of state and wasn t able to get back in time to make my doctor appointment and how about they wouldn t bridge over my meds so now if I can t find a doctor to write a strip for my refill I ll just be stuck O.t. Without my meds and this suppose to be a place of intervention and prevention but I see now that the phoenix center is nothing but another dope. Dealer with no heart just in it for the money sad but true worse then a drug dealer at least the dealer will refill your medication

Ben Snyder
11 months ago
5

I especially like that Peyton Snyder lady upstairs

FG17Blade
1 year ago
1

Went there today and I ended up leaving because they just want to lock you up in a little room and leave you alone....not really a good place to goto

Brandt Myers
1 year ago
2

I had to take adsap classes here. They were easy to work with. I enjoyed the people at the facility and I enjoyed the instructor of the class. I thought it was smooth sailing. I recently got pulled over for being out in the middle of an intersection when my green arrow expired, and the cop ran my license and asked me if I was aware that it was suspended. I told him I completed everything seven months ago and couldn t imagine why it wouldn t have been reinstated. Luckily, he didn t take me to jail for a mandatory 10 day stay. I called the DMV to find out what the deal was, and they told me that they had never received my paperwork from the Phoenix center saying that I had completed my classes. I called the Phoenix center and the woman on the phone told me that they never sent the paperwork over to the DMV because I owed them $615. When I left the Phoenix center after my exit interview, nobody said a word to me about that. No one reached out one time between then and now to let me know that I owed money. They never sent me anything in the mail either. When I asked about that, the woman on the phone said that they can t possibly keep track of the money that everybody owes them. Makes me wonder how they ever go about getting paid for their services. It s a strange world we live in. I feel bad for employers trying to find decent help. Thank God that cop wasn t in a bad mood. 10 days is a hell of a long time in the clink. They provide good services. It s about what you expect in terms of the clientele. I would just be very careful that the administrative portion is good to go when you leave, because they apparently don t have any intention on helping you make sure everything is in order or get very concerned about getting paid.

Paige Bain
1 year ago
1

Dont let this place take advantage of you in your weakest moment.. This place literally scammed me when I was at my lowest time in my life. I came here in 2018 and I'm paying for it in 2023. Do not go here they don't care they will just exploit you like they did me.

Michael Sever
1 year ago
1

The upstairs employees and the receptionist and nurse downstairs were great. However, Dr. Steelman thinks lunch is more important than seeing patients who had been waiting since 10am. Extremely unprofessional and violates the Hippocratic Oath via patient abandonment. You sir are a poor excuse for a substance abuse doctor, and to put the responsibility on your receptionist and nurse to explain why several of us couldn't be seen is of extremely poor and unprofessional taste.

Big Southern
1 year ago
4

The food is horrible but the staff and treatment are top notch

Michael Martin
1 year ago
1

If you're uninsured, in SC they illegally participate in seizures of your state tax returns for unpaid bills. SETOFF program that allows this REQUIRES ALL FACILITIES, that use this program to recover debt to SEND A LETTER OF REFERENCE AND INSTRUCTION ON AN APPEAL BEFORE STEALING YOUR STATE RETURN. They just keep on being NON COMPLIANT AND STEALING MONEY. TODAY I CALLED 3/28/23, left a message with the supervisor of billing, I've yet to hear what sorry excusr they will give me. LEGAL ACTIOJ N COMING SOON. WE'RE not idiots.

Rebecca T
1 year ago
5

I have had such great experience with Phoenix center. Everyone is super helpful and insightful that work here!

Dillon young
1 year ago
5

Sent my mother here and it was awesome! She said and a quote 10/10 she doesn t understand why this place has 3 stars. She says the food is bad and they are strict with the rules but the structure worked for her. A few reviews complain of not letting them smoke but no rehab will

Cody Lacosta
1 year ago
1

Ah...Phoenix Center, a classic example of strong arming the small cities of America. Unfortunately, writing this review will sadly have no influence and/or priority for the Phoenix Center. They will do what they want with out consideration of how they take advantage of the rise of mental health issues, which correlate directly with self medication being substance abuse.Now, all of these positive reviews about this establishment take a reconsideration on modifying that review. Do some research on this "Non-Profit" it is all out there for the public viewing with a little googling. I will not go into a dissertation on the "Following the Money of The Phoenix Center." More or less it is just another sad act of taking advantage of the less fortunate and misled in America to make the rich richer.Mental health is a growing and prevalent issue in America and I strongly urge anyone looking to make donations or contribution to this Company, which it is, I eschew you to look into actual Non-Profits that help the great people of this country. The people of Greenville County grievously have our hands tied, and in these melancholy times, we have to adhere to The Phoenix Centers erroneous ideas to obtain the privileges' we have lost in our misguided pass. Oligarchy is a powerful existence in small town America and The Phoenix Center is taking full advantage of that.

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