PHC – Primary Health Care – Engebretsen Medical Clinic

2353 SE 14th Street
Des Moines, IA 50320

PHC - Primary Health Care - Engebretsen Medical Clinic IA 50320

About PHC – Primary Health Care – Engebretsen Medical Clinic

PHC – Primary Health Care – Engebretsen Medical Clinic, located in Des Moines, Iowa is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient, relapse prevention, and recovery housing.

Specialty rehab programs at PHC – Primary Health Care – Engebretsen Medical Clinic include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Patients at PHC – Primary Health Care – Engebretsen Medical Clinic will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers.

PHC – Primary Health Care – Engebretsen Medical Clinic has received accreditations from CARF and The Joint Commission.

Latest Reviews

Barbara Browder
1 month ago on Google
5
Edgar Ordaz
3 months ago on Google
1
The place looks dirty inside and they take so long I waited for over 1 hour and the doctors are terrible at their jobs
Mai Xiong Yang
7 months ago on Google
1
They never answer their phones and they will also last minute change your appointment time without calling you for approval. Super unprofessional...

Location

Accepted Insurance

PHC – Primary Health Care – Engebretsen Medical Clinic works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Per session payment lets you pay for each treatment at the time of service. You may also pay for a certain number of sessions up front and then pay for more if needed. This format allows you to tailor the financial investment to your specific needs and avoid having a large lump sum payment due at the end of the treatment program.

dollar-outline iconFinancing available
employee-assistance iconEmployee Assistance Program

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Licensed behavioral health consultants (BHCs) work with primary care providers and nurses to provide mental health services; they provide real time assessments and interventions. BHCs address behavioral influenced problems and help patients establish functional goals for improvement. Screenings for depression, anxiety, and alcohol or drug abuse may also be provided with referrals made for appropriate follow up care. Behavioral health consultants are available at the following clinics: Story County Clinic, University Clinic, BE Clinic, East Side Clinic and in Marshalltown.
medically-assisted-detox iconMedically Assisted Detox
Their Iowa City detoxification unit provides a safe and medically-supervised place for individuals to withdraw from drugs or alcohol and stabilize before engaging in a treatment program. This allows for a smooth transition into their treatment community and encourages continued involvement in one’s treatment journey. The length of stay required to detoxify depends upon the individual’s history of use and other medical issues.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
inpatient iconInpatient
Residential care is their most involved and comprehensive level of care and is offered in both Des Moines and Iowa City. The program is designed to provide an intensive and nurturing treatment experience in a 24-hour setting. Their residential program will provide you with a comprehensive assessment of your treatment needs and goals, and personalized action steps to help you meet those goals.
sober-living iconSober Living Homes
Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
aftercare iconAftercare Support
They encourage everyone to remain involved in continuing care services upon completion of primary services. Research suggests that continuing care involvement for two years has a significant impact on ongoing recovery. Prelude continuing care is very individualized, depending on your needs, and can range for one or two meetings a month to regular weekly meetings, and can increase or decrease as your needs change.
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Iowa is available in many formats. A variety of inpatient and outpatient options provide programs that are tailored to individual needs, making recovery possible for everyone.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Family support sessions will focus on understanding what you want for your loved one, your goals for yourself in relation to this loved one, and developing a strategy to accomplish those goals. There are a variety of directions these sessions can take, depending on your unique situation. These sessions will be provided on a sliding fee schedule.

Group sessions may provide education on a variety of topics ranging from effective conflict resolution to accurate information about the effects of drugs. Group sessions are very well received by patients as it offers a time for discussion with peers about challenges and successes as each pursues their individual goals. There is always a period of acclimating to groups, after which patients find many opportunities for assisting others while also receiving assistance.

Individual sessions are available for private discussions of concerns and evaluating treatment goals and progress. Patients report that sessions with their individual counselors are extremely helpful. Working with your counselor, you will help select the level of intensity best designed to meet your needs. Your outpatient services are continually evaluated to ensure they remain helpful to you, and may be increased or decreased as your situation changes.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (515) 248-1400
Building icon

2353 SE 14th Street
Des Moines, IA 50320

Reviews of PHC – Primary Health Care – Engebretsen Medical Clinic

2.16/5 (30 reviews)
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Reviews

1

They must improve the system when they receive calls in order to solve most of the doubts by phone and not waste our time waiting for hours for the solution and only say that it could not.

Reviewed on 3/7/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.2 (29 reviews)
Barbara Browder
1 month ago
5

Edgar Ordaz
3 months ago
1

The place looks dirty inside and they take so long I waited for over 1 hour and the doctors are terrible at their jobs

Mai Xiong Yang
7 months ago
1

They never answer their phones and they will also last minute change your appointment time without calling you for approval. Super unprofessional...

Kipling Pickle
11 months ago
4

Lovely people, a tad slow but overall great.

marisela cordova
1 year ago
1

Terrible front desk, they never answer the phone. This isn t the IRS for them to take this long

Keilly Daniela Diaz Heredia
1 year ago
1

Terrible, awful receptionists!!!!! They will never help you and if they do they will NEVER be kind or nice.

Rocci Shields
1 year ago
1

No one answers the phone . They do not get messages to doctors .

Jamesia Harris
1 year ago
1

Horrible just horrible .. the fact that I have to constantly call not even receive a answer .. I called numerous times no answer and when I do get an answer there is no nurse to go over my results with me . It s the fact that when I went in to get my testing done it was all of 5 people go in in out the whole time I was there . So the fact of them being overly busy and unstaffed is bogus . I ve even applied and they denied my application because I was not bilingual but no one was bilingual when I visit the office . Do a favor and go to university campus they are much more professional

Danna Lozano
1 year ago
1

Terrible service. Doctors don t care about their patience.

Andrea Hernandez-Ruiz
2 years ago
1

Had an appointment. I wasn t able to do a walk in they sent me off when my eye was almost shut closed. It was so frustrating so I go to my actual appointment and die to work and school I never am able to have a time available. And they said I had to reschedule and wait again.

Octavia Reed
2 years ago
1

My family have been goin to this doctor a while now an we have always had a bad time with the receptionist they will not help you instead they tell you to go somewhere else because they not accepting any appointments untile mid August not really giving me a choice if I would still like to schedule an appointment just refuses my family I just don't understand why should we have to go somewhere else if there doctor is there I would like for them to see there doctor she knows them best an it's just crazy the way they run business. You can never get an appointment, they take so long answering the phone an when they do they put you on hold for almost 20mins..I'm not sorry but Im so done with this place, we will be changing doctors just hate goin through this whole process just to get a little health care!..smh!

Response from the owner2 years ago
We appreciate your feedback. We have notified the appropriate personnel regarding your experience.
Chad Kletting (Goatchz)
2 years ago
5

Fast, nice and the nurses and doctors actually listened to me, it seemed. Planning on switching healthcare providers to PHC.

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