Pettingill Counseling Services

Idaho Falls, Idaho

1302 E 17th St
Idaho Falls, ID 83404

(208) 542-9919
4.44 (15 reviews)

About Pettingill Counseling Services

Pettingill Counseling Services, located in Idaho Falls, Idaho is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Pettingill Counseling Services include age-appropriate treatment for teens addressing adolescent-specific issues, specialized drug rehab for veterans, addressing combat-related trauma and reintegration, and inclusive treatment respecting diverse sexual orientations and gender identities.

Dollar icon Payment Options

  • medicaid iconMedicaid
  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • military iconMilitary insurance
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

children iconChildren program

elderly iconElderly program

lgbtq iconLGBTQ program

military-hat iconMilitary program

young-adult iconYoung adult program

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

dialectical iconDialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Phone icon Contact

Phone icon (208) 542-9919
Building icon

1302 E 17th St
Idaho Falls, ID 83404

Call Now - Help is Available
Get Help Now - 208-231-1751
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Reviews

4.44 (15 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (14)
Accomodations & Amenities
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Meals & Nutrition
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Treatment Effectiveness
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Admissions Process
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Staff & Friendliness
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Cleanliness
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Value for Cost
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Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
5

The staff love to work here they help and advice you a lot.

Reviewed on 3/14/2019
Overall Experience
Date Submitted

Google Rating

4.4 (14 reviews)
Becka Thornley
4 months ago
5

Wow! I can t say enough good things about my experience from 2017/18.Trama therapy was game changing from Tammy!! She helped me soooo much, she help my youngest! My oldest son was making progress but shut down and as he was 18 I couldn t make him finish- wish he would go back. Honestly everyone could benifit from this type of therapy! It was game changing for me. I learned to have a voice, I noticed all my diagnoses ( mild bi polar, depression, ptsd, anxiety) all decreased by at least 70%. I found adding Jesus to my mindset w healing and Tammy understands everyone s different. You want to put it into the higher power ( what is that for u?) God, the earth, elements , whatever and its personalized for your faith or spirituality. I manage all my diagnoses. They don t manage me. I use my choice of things to help like oils, vitamins so on .Everyone has so kinda trama and need to learn to heal. This review is late, but still feel ppl need to know this service / therapy is game changing if your ARE READY TO HEAL, BREAK CYCLES/ generation trama!!!

Tracy Barney
10 months ago
5

I have been to several different counselors throughout the years and they have made small dents in my past traumas. I began seeing Tammy when I was in a very bad place mentally and felt defeated. I have made huge strides in my life with Tammy's help. I cannot begin to express my gratitude for what she has done for my family and I. She genuinely cares about her clients and and has a natural talent for helping people. She is an avid listener and works hard at getting to the core of your issues and helping you work through them. Her entire office is very compassionate and upbeat. I would recommend her office to anyone just beginning their counseling journey or anyone who feels like they are not achieving results with their current counselor . The right counselor can make all the difference in the world.

matt queen
10 months ago
5

My counselor specializes working w families and individuals that have experienced significant trauma. I really appreciate the help I've gotten.

Response from the owner10 months ago
Thank you so much for taking the time to leave such a kind and appreciative review of our counseling agency on Google. We are delighted to hear that you had a positive experience and and that your counselor was able to was able to provide you with the help you needed. At our counseling agency, our utmost priority is to support and guide our clients through their personal journeys, and you feedback reaffirms that we are on the right track. It truly means a lot to us to know that our services have made a positive impact on your well-being. Your words of appreciation serve as strong motivation for all our counselors and staff members. We are grateful for the opportunity to be a part of your life and assist you during challenging times. It is our goal to offer a safe and nurturing space for everyone who seeks our help, and we are thrilled to have provided you the the support you needed. Would you ever require any further assistance or have any question, please feel free to reach out to us. We are hear for you, dedicated to your continued welfare and growth. Thank you once again for your heartfelt review we value your trust in our counseling agency. Warm Regards, Pettingilll Counsleing Services PC
Billie Briggs
10 months ago
5

I went through severe trauma to where I couldn't even function.I used to hate the idea of therapy and thought what would talking about my problems do? It turns out therapy can save your life. I've been going to Tammy for 2 years and my life has significantly changed.I love Tammy she's the best and Brenda (the lady in the office) has dealt with my issues more times than I can count without frustration or anything. Thank you Tammy! You've saved my life.

Response from the owner10 months ago
Billie we were deeply humbled and touched by our heartfelt Google review expressing gratitude for the role our therapy played in saving your life. your words have left a profound impact on all of us here at our counseling agency. We understand the weight and importance of the work we do, and hearing that our services were instrumental in your journey toward healing brings towards healing brings us immense joy and fulfillment. Our mission is to provide a supportive and compassionate environment where individuals like yourself can receive the help and guidance they need. We feel privileged to have been a part of your recovery and are immensely grateful that our therapy sessions contributed positively to your well-being. your resiliency and commitment to seeking help is truly inspiring, and your testimonial reinforces our dedication to making a difference in the lives of those who come to us for support. Should you ever need further assistance or want to continue your therapeutic journey, know that our doors are always open. We are here for you, ready to offer ongoing support and guidance as you navigate life's challenges. Once again, thank you for sharing your experience and your trust in our counseling agency. We are honored to have played a role in your transformation which you continued strength and prosperity on your path to recovery. With heartfelt appreciation, Pettingill Counseling Services PC
A Robinson
10 months ago
1

The most atrocious counseling center in Idaho Falls. I've been going here for awhile and it seemed to help at first but then all they focus on is getting you off the schedule. Had an issue with rides and they kicked me off after THEY couldn't figure out why my rides weren't showing up. Everyone is always on vacation when needed. Would never recommend this place to anyone.

Response from the owner10 months ago
We apologize for the inconvenience you experienced regarding you recent transportation and scheduling issues. We understand that it can be frustrating and distressing when important appointments cannot be attended. We make every effort to assist our patients with transportation provided by the State of Idaho for individuals that have difficulty or no transportation. First and foremost, we regret any miscommunication or lack of clarity. Our intention is always to provide reliable an accessible counseling services to our patients, and we deeply apologize for any inconvenience caused by our shortcomings. We do, however, have an important policy in place regarding no-shows or missed appointments. Our schedule is designed to accommodate as many patients as possible, with limited time slots available. When patients consistently miss their scheduled sessions without prior notice, it prevents other individuals from receiving the care they need. To ensure fairness and availability to all, we are left with no choice but to remove clients from our schedules after repeated no-shows. That being said, we understand that emergencies and unforeseen circumstances can sometimes arise, causing you to miss your appointments. We encourage you to reach out to our office so we can reevaluate your situation and aim to find a suitable resolution. We genuinely value your business and the opportunity to be of assistance to you. Please know that we are open to discussing alternative solutions, such as rescheduling, telehealth, or exploring other avenues for counseling support, depending on you specific needs and availability. Once again, we apologize for the inconvenience caused, and we hope to have a chance to make it right. Please contact your counselor at your earliest convenience , and we will be more than happy to find a way to meet your counseling requirements. Thank you for your understanding and patience.
Pettingill Counseling Services PC
1 year ago
5

I recently had the privilege of receiving counseling from Pettingill counseling, and I must say it was truly an exceptional experience. From start to finish, their team went above, and beyond to provide me with the support I needed, making a significant positive impact on my life.

Response from the owner10 months ago
Thank you so much for your incredible review. Our team takes great pride in going above and beyond to provide our clients with the support they need. Knowing that we were able to make a significant positive impact on your life beings us immeasurable joy and validation. It is our sincere mission to create a safe and nurturing environment where individuals can experience transformation and growth. Thank you for sharing you positive experience and trusting our counseling agency. We are truly honored to have played a role in improving your life. Warmest regards, Pettingill Counseling Services PC
Chassidy C
1 year ago
5

I am really impressed with this counseling center. I appreciate how honest and upfront they were with me. I definitely would reccomend going here, and if there's a wait it's worth it. Thank you for you services. You are all greatly appreciated

Response from the owner10 months ago
Chassidy, thank you so much for taking the time to leave such a wonderful review on Google! We are thrilled to hear that you had an impressive experience at our counseling agency and that our honesty and upfront approach resonated with you. At our counseling agency, transparency and open communication are the core of our values. We believe in creating a safe and trusting environment where our clients feel hear, understood, and supported. We are delighted to know that our honesty and upfront nature had a positive impact on you journey. Your willingness to wait on our wait list and the appreciation you expressed for it truly is humbling. We understand that waitlist can be challenging, but we strive to maintain them to ensure that each client receives that attention and quality of care they deserve. Your recommendation means the world to us! We are dedicated to providing exceptional counseling services to those who seek our help, and knowing that you would recommend our agency to others i the highest compliment we can receive. If there is anything more we can do to support you, or if you have any further feedback or questions, please don't hesitate to reach out to us. We are here to assist you and are committed to your well-being. Thank you again for sharing your positive experience and for your support. We are honored to have had the opportunity to be a part of your journey towards personal growth and well-being. Warmest regards, Pettingilll Counseling Services PC
Darci Eames
1 year ago
1

BUYER BEWARE!! My husband and I at the time enrolled in couples counseling as a last ditch effort to save our marriage. We scheduled an appointment with Cooper, not sure what to expect. He talked to us a bit and gave us homework to try. We went back a couple of times, it just wasn't helping us.Fast-forward a few months and we get a bill. I called the office and asked if they had billed both of our insurances. No, they had not. We get another bill from them. I called and asked if they billed our secondary insurance, no they had not. I finally get an email from our secondary insurance that they had processed the claims.Our secondary insurance company is through CIGNA. Pettingill is contracted with them, which means they have to adjust off what the contracted fee is, and not charge the patient anymore.I called the office to pay the balance that our contracted fee was. The receptionist tells me she can't take a payment and will call me back. She calls back and says that the balance I want to pay is not acceptable and I need to pay in full. She said she would talk with the billing lady and call me back.I'm not sure why the billing lady wouldn't just talk to me in the first place? The billing lady finally calls me and says "I hear you are confused about your bill"? Um, no I am not confused, I know how my insurance works. She proceeds to tell me that they are contracted with CIGNA, but will not be billing me their contracted rate. I asked "Are you contracted with CIGNA"? She said "yes". I said "so what I am hearing is that yes you are contracted with them, but you are going to charge me the full fee"? Yes, she said, Cooper cannot survive on $50.My friends, this is not how ins works. This would be called insurance fraud.The billing lady said "I will not take a payment from you, I will call CIGNA and have them write a letter stating we can charge what we want". She proceeded to tell me "I will deal with you later" and hung up on me.I called CIGNA to verify I was understanding my insurance correctly. The agent said yes, that is exactly how it works.Check your bills folks.

Response from the owner1 year ago
Darcy Eames. Thank you for bringing this to our attention. It is not our policy to have the receptionist answer billing or insurance questing and we try to defer this question to the billing manager. Unfortunately, our billing manager was out of the office the Friday you called. Hopefully she was able to get back to you with the answers you were looking for. Best regards.
Kevin Orner
1 year ago
5

Nicole is amazing best person I have ever met thank u so much

Response from the owner10 months ago
Kevin, thank you so much for taking the time to leave such a positive review on Google abut your experience with Nicole. We are thrilled to hear that she made such a positive impact on your life. and we couldn't agree more that she is amazing! Nicole is truly dedicated to her role as a administrator and billing specialist and she strives to provide the best possible support to each and every client she assists. We are grateful to have her as part of our team, and your words of appreciation for her skills and personality are deeply valued. We will be sure to pass along your kinds words to Nicole, as it means a lot to her to know that her efforts are making a meaningful difference in the lives of those she assists. Warmest regards, Pettingill Counseling Services PC
Anastasia Sellers
2 years ago
5

Tammy has literally rescued me and my children! I was looking for someone who does Rapid Eye Therapy as well as counseling after my neurosurgeon told me to start seeing a counselor for PTSD. She helped me with far more than just that and I love Tammy so much that I just kept going and continue to go after two and a half years because I love what she does for me! Even my children who initially hesitated with counseling as many do, actually ask me to call and make appts for them and they too love going! I could never repay Tammy for what she s done for my family!! Thank you!

Response from the owner10 months ago
Anastasia, thank you for sharing such a heartfelt response and incredible review of your experience with Tammy on Google. We are deeply moved by your words and the immense impact she has had on you and your family's lives. Tammy's dedication to her clients and her expertise in EMDR therapy are truly remarkable, We are thrilled to hear that she has not only helped you address your PTSD but has gone above and beyond to support you in numerous other ways as well. It is heartwarming to know that her care and commitment have mad a lasting impact on you and your children. We will make sure to pass along your gratitude to Tammy, as it will undoubtedly mean the world to her. Her passion for helping others and her ability to create a supportive environment for her clients, including children, is something we deeply admire. We are honored to have been part of your journey, and we hope to continue supporting your and your family in any way we can. If there is anything more we can do or if you have any further feedback or questions, please don't hesitate to reach out to us. Thank you again for sharing your warm appreciation and for trusting Tammy and our counseling agency. Your kind word reaffirm our commitment to providing exceptional care to those who seek our services. Warmest regards Pettingill Counseling Services PC
Connor Morgan
4 years ago
5

Bobby Stewart
4 years ago
5

Caring and uplifting

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