Horrible place and rude staff, they never answer the calls. This place is always dirty.
About Peak Behavioral Health
Peak Behavioral Health Services is located on McNutt Road in Santa Teresa, New Mexico. As a behavioral health center, they treat adolescents, adults and seniors. They treat substance use disorder as well as co-occurring disorders (dual diagnosis).
The facility accepts most major insurance plans. They also accept Medicaid and Medicare. If you have concerns about payment or an inability to pay, contact them about other options. They’ll work with you to find a payment solution that works for you.
They offer different levels of care, including inpatient and outpatient programs. The inpatient program has tracks for adolescents ages 12-17 who are dealing with substance use and dual diagnosis issues.
Adolescents take part in group, family and individual therapy. They also have recreational therapy. They work on a discharge plan as early as the first day of admittance. They’ll also have medication management if appropriate.
The inpatient program for adults is for short term, intensive care for women and men over 18 who are in a mental health or substance use crisis. You’ll get 24/7 care with psychiatrists, medical doctors, nurses and therapists. There’s medication assisted detox and medication management after detox. You’ll also take part in individual and group therapy, substance use education and other supportive services.
The center has a partial hospitalization program (PHP) and an intensive outpatient program (IOP). The PHP works as a step down or step up program depending on your situation. If you’ve been an inpatient and need a structured environment before moving into an outpatient program or going home, the PHP is a good option. If you need a little more than an outpatient program but don’t need an inpatient program, the PHP may also be a good choice for you.
All of the programs use evidence based therapies and trauma informed care. You’ll work to get to the root of your substance abuse or mental illness so you can take an informed approach moving forward.
Latest Reviews
Was a patent a year ago my experience was horrible got home and was suffering with withdrawals from the medications they prescribed me in here also they have very rude people taking care and watching the kids by making them feel more bad towards themselves was a uncomfortable horrible experience.
This facility rejected my son for having stomach aches. THEN when I reached out to get further information they wouldn't even answer my calls. That would be charge nurse Mario, patient advocate, and admissions Naomi. I would seriously reconsider putting a child in their care.When the "owner" puts the remark of contacting the patient advocate e.ail. the email address dosnt exist. An investigation into this place is needed
Response from the owner2 months ago
Please reach out to our patient relations department at pbh-community-relations@peakbehavioral.com so we can directly address your concerns.
Terrible hospital, absolutely horrible. I was transferred here from a hospital in my city after calling EMS from a homeless shelter because I had thoughts of SI and after getting transferred to this hospital they would not give me the medication I needed. (Side effects from withdrawing that medication can be catatonia) So, after being at this psych unit for a bit of time they eventually had to call EMS as I recall to the best of my knowledge. The EMT's brought me to a regular hospital and I believe they gave me a shot to stabilize me. After that the hospital discharged back to Peak for care, but similar issues started to happen again so they had to call EMS, again and that EMS brought me to The Hospital of Providence Trans Mountain and I received care there until eventually being sent to PAM, by the time I made it to PAM I don't recall being out of my catatonia.Because of Peak and their absolutely terrible, horrible care I ended up in a hospital bed for a month before I was able to eat on my own, drink water on my own, and even be able to walk on my own. I was almost in a state of unconsciousness and I could not speak at all.Absolutely terrible care.They also didn't put my name on all of my belongings, so, when my sister had to come pick up my stuff she wasn't able to get all of my things.I also almost got stranded too (which is kind of the fault of the first hospital I got transferred from), if it weren't for my family I would've been homeless and stuck in El Paso, Texas without knowing anybody, not having any sense of direction, etc.If I could rate this psych unit negative stars, I would absolutely do so.I called this place earlier this month as well and I left a message about getting my stuff back just to see if there was anything they could do, giving them the benefit of the doubt, but they never called me back.DO NOT SEND YOUR FAMILY AND/ OR FRIENDS HERE!!!
Response from the owner2 months ago
We are truly sorry to see this. We take these concerns seriously and want to address them appropriately. Our goal to ensure that everyone is treated with kindness, compassion, and respect. We would be grateful to have an opportunity to discuss this directly so that we can gather more information and gain a more in-depth understanding of the expressed concerns. Please reach out to our patient relations department at pbh-community-relations@peakbehavioral.com. Gallery
Location
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Outpatient Clients enrolled in outpatient rehab programs may receive daily, biweekly, or weekly treatment while continuing to live at home. This enables clients to integrate their recovery care plan into their routine work and family schedule. Addiction counseling, recovery-focused life skills training, and medication assisted treatment (MAT) are the most common services offered at outpatient centers, but many also provide holistic therapies, such as meditation and massage, and ancillary services, such as career coaching.
Inpatient Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Intensive Outpatient Intensive outpatient programs (IOP) provide robust support for clients who choose to remain in their own homes or who are reintegrating into their community following inpatient care. IOP treatment generally consists of a combination of individual, group, and family counseling, recovery-focused life skills training, and evidence-based holistic therapies. Many intensive outpatient rehabs also offer medication assisted treatment (MAT) for clients in alcohol and/or opioid recovery. Clients in IOP typically receive nine to 20 hours of treatment weekly.
Aftercare 
12-Step 12 step programs promote comprehensive and continuing care for persons in recovery through peer support and personal growth. Regular attendance at 12 step meetings is required. Participants also select a peer sponsor who mentors sponsees through the recovery journey. Though the 12 steps of recovery are rooted in the belief in a higher power, religious affiliation is not mandatory. These programs are designed to facilitate self-understanding and forgiveness, personal accountability, and acceptance of that which cannot be changed.
Sober Living Homes Sober living homes in New Mexico is a peer-managed residence designed for individuals who want to maintain sobriety. To achieve this goal, the setting offers recovery groups, household participation, and required sobriety. Residents rent a room and share living space with others in recovery. Individuals can live in the men's or women's sober living home indefinitely, if they continue to live in accordance with the house rules. Most stay at least six months.
Partial Hospitalization Program Often known as "day treatment, a partial hospitalization program (PHP) offers short-term, intensive rehab during the day, allowing you to return home in the evening. PHP treatment is often part of a step-down service provided in the treatment of substance use disorders. PHP treatment provides structured programming that includes daily therapeutic services. Typically, PHP treatment sessions are 5 days a week for approximately 6-8 hours, offering intensive treatment during the day, allowing you to return home. The duration of PHP treatment varies based on your needs but averages 90 days.
24-Hour Clinical Care Medical detox is offered under 24-hour clinical care in New Mexico. This setting includes a team of professionals who can address your physical, emotional, and mental health needs 24/7. Doctors often prescribe medications to relieve withdrawal symptoms and make the process safer and more comfortable. This level of care continues until you have completed detox and are medically cleared to move on to outpatient or inpatient rehab.
Medically Assisted Detox When your body is purged of all addictive substances, the process is known as detoxification, and this is typically the first step in the addiction recovery process. A medically assisted detox is generally performed in an inpatient setting, where you are monitored by a team of medical professionals who consistently check and recheck your vital signs and provide medications if necessary to help alleviate any withdrawal symptoms. After you've safely cleared drugs and alcohol from your system, you'll likely transition to an inpatient addiction treatment program for the next phase of your recovery.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Motivational interviewing can help you resolve indecisive feelings and develop the confidence to make changes. It is a short term counseling method that offers empathy and practical support and is often used as part of drug and alcohol rehab in New Mexico.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Substance use disorders disrupt thinking and behavior patterns, which interferes with critical life skills. Drug rehab programs in New Mexico include life skills training to allow you to rebuild those skills. You'll relearn how to think, behave, and interact with others in healthy ways so you can successfully navigate daily life.
Through recreational therapy, you engage in activities that support your mental and physical health, as well as promote your addiction recovery. The activities might include team sports, creative arts, or yogurt to help manage your stress, improve your mood, and build a supportive network of individuals who help you maintain your long term sobriety.
Creative arts therapy gives you the opportunity to express yourself in ways beyond words. Your therapist will help you use creative activities to explore emotions and process difficult situations.
Often, cravings and withdrawal symptoms stop people from giving up tobacco. Nicotine replacement therapy in New Mexico helps with these symptoms, so the process is more comfortable. To quit smoking, you may want to consider these therapies, which include medications, inhalers, sprays, patches, and gum.
Amenities
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Private Rooms
Accreditations
LegitScript has reviewed Peak Behavioral Health as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.
LegitScript verified in June 2024
State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.
State License: New Mexico
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
(888) 699-6431 
5065 McNutt Road
Santa Teresa, NM 88008
Get Help Now - 800-985-8516
Who Answers?
Who Answers?
Edited by:
Kerry Nenn, BSW
