Professional Care Services

403 Commerce street Ripley, TN 38063
Outpatient
PCS - William F. Walker Center TN 38063

About Professional Care Services

PCS - William F. Walker Center provides a wide range of traditional outpatient mental health services to teens and adults. Services include medication management, individual, group and family counseling. PCS - William F. Walker Center is located at Ripley, Tennessee.

Professional Care Services (PCS) is a private, non-profit organization dedicated to help individuals with mental health concerns. The programs consists of assessments, individual and group counseling, as well as, recovery groups using evidence based programs.

Therapy services are provided in conjunction with other services such as case management, peer support services, medication management, among others. Therapy is used to help patients to empower and provide hope, it also gives patients a health opportunity to express feelings and more toward recovery and resiliency.

Walker Center offers a broad range of traditional out-patient mental health services to adults and children. Services include mental health assessment, individual and group counseling, family therapy, psychiatric evaluations and medication management.

Latest Reviews

erika glass
5 months ago on Google
5
I have been attending here since 2019 when I tell you that they are wonderful trustworthy people and I have been seeing Mrs. Christy Goforth She is the Best Counselor I have ever had in my life she is a true blessing and she is God she she is someone whom you can be 100 percent honest with about anything and she will have your back and she tries her best to point you in the right direction I have been doing a whole lot better since I have been seeing her I love her
Candace Gurley
1 year ago on Google
1
Beware of this agency. They will only see patients 12 visits and then refuse treatment for 3 months per company policy. They do not disclose this information before beginning treatment. Especially in adolescents, that s barely enough time to establish rapport with the patient to even begin to help them. They even start medication and then refuse needed treatment to monitor the patient and its affect. Go anywhere else.
Rebecca Finton
1 year ago on Google
5
Christy is the best!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.3 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

employee-assistance iconEmployee Assistance Program

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Clients in intensive outpatient programs (IOP) receive robust, personalized care to support their reintegration into their community. Clients stepping down from inpatient treatment frequently enroll in IOP before entering standard outpatient care or community-based recovery programs, such as AA. Intensive outpatient treatment generally involves between nine and 20 therapeutic hours weekly, with the frequency and duration of sessions decreasing as clients stabilize. IOP services commonly include counseling, recovery education, holistic therapies, and medication assisted treatment (MAT).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Staff & Accreditations

Staff

Jimmie Jackson, MBA

CEO & Executive Director

Carrie McDivitt, MBA-HCA

Director of Operations & Compliance Officer

Sara Hawkins, LPC-MHSP

Director of Clinical Services

Tom Griffin, CPA

Controller

Katrina Henson, MBA

Director of Outcomes

Emily Griggs, BUS

Director of Credentialing & Human Resources

Sarah Dietrich, MSN

Medical Outreach Coordinator

Lucas Trautman, MD

Medical Director

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (731) 635-3968
Building icon

403 Commerce street
Ripley TN, 38063

Reviews of Professional Care Services

3.8/5 (14 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.8 (14 reviews)
erika glass
5 months ago
5

I have been attending here since 2019 when I tell you that they are wonderful trustworthy people and I have been seeing Mrs. Christy Goforth She is the Best Counselor I have ever had in my life she is a true blessing and she is God she she is someone whom you can be 100 percent honest with about anything and she will have your back and she tries her best to point you in the right direction I have been doing a whole lot better since I have been seeing her I love her

Tracy Williams
6 months ago
1

John Wilson
9 months ago
5

Candace Gurley
1 year ago
1

Beware of this agency. They will only see patients 12 visits and then refuse treatment for 3 months per company policy. They do not disclose this information before beginning treatment. Especially in adolescents, that s barely enough time to establish rapport with the patient to even begin to help them. They even start medication and then refuse needed treatment to monitor the patient and its affect. Go anywhere else.

Rebecca Finton
1 year ago
5

Christy is the best!

Josh Haynes
1 year ago
5

Caring kind hearted staff

Victoria Nelson
1 year ago
1

New staff don't know what they are doing,also takes hours and hours for doctors come in room....

Kathy Boone
1 year ago
5

JoAnn Buck
1 year ago
5

Allison Hicks
1 year ago
1

Had to take my son off of meds cold turkey and all bc of unclarified policy changes that had went into effect that we had no idea about. You cannot be 5 min late two times or you have to go to a class for 30 mins. I told them I work and couldn't get my shift covered and now I'm not allowed to take him for 3 whole months and my son is not doing well in school now bc of this. Because Pathways takes to long bc of counselors and so does the reel foot clinic. This is so dumb we have been there for 3 years and now this. My son has to suffer not them. Thanks PCS I thought we could count on you but apparently not. When he fails his test next week I will be calling you!!!!

Chatton polk
2 years ago
5

Thanks for everything, without them don't know where I would be at this time in my life!!!

Barry Gruggett
2 years ago
5

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