Pavillon Addiction Treatment Center

241 Pavillon Place Mill Spring, NC 28756
DetoxInpatientOutpatient
Pavillon NC 28756

About Pavillon Addiction Treatment Center

Pavillion Addiction Treatment Center in Mill Spring, North Carolina, is a private nonprofit facility that treats addiction. On a stunning 160 acre residential setting in the Western North Carolina mountains, they provide cutting edge treatment for alcoholism, drug use and related disorders like trauma, depression and anxiety. Their continuum of care includes residential, outpatient and extended care services.

They provide six week programs that address the mental, physical and spiritual requirements for long term effective recovery. The knowledgeable compassionate staff helps you to live a life free from addiction. Meals prepared by a chef support good health and a speedy recuperation. Their typical counselor to patient ratio is 1 to 6.

Their detox center provides medical supervision that can safely help you kick alcohol or other drugs. RNs are on duty around the clock to oversee their medically supervised withdrawal process.

The program they have for women is centered on family system support, self care and relationship restoration. Their men’s program focuses on addressing issues related to balancing recovery with work, relationship and family life. Their young men’s program addresses life decisions about things like education, careers and housing while also focusing on gaining independence and having fun.

They offer treatment for professionals in fields such as medicine, law and other fields where public safety is a concern as well as other professions such as academics, business owners and executives. Their extended care is intended to address the therapeutic needs that go beyond comprehension and help clients move toward recovery. Additionally, everybody interested in learning more about addiction is welcome to attend their family program.

They provide a variety of outpatient services such as specialized assessments for specific licensed professionals like nurses and pharmacy technicians. They also offer an intensive outpatient program (IOP) with a focus on recovery management and aftercare groups.

Facility Overview

Bed icon 74
Number of Available Beds
Calendar icon 42
Avg Length of Stay in Days

Latest Reviews

Kelly Barone
2 months ago on Google
5
I found my higher power, I was delighted (after the first week of just being agree about being there - even though it was my own decision) with the unique and highly qualified staff and counselors. Everyone, from housekeeping (superb) to the cafe and bookstore, I was treated with dignity, humor, grief and respect. Pavillon will alway be in my heart.
Response from the owner1 month ago
Dear Kelly - Thank you so much for your heartfelt review! We re truly thrilled to hear that your experience at Pavillon has been transformative. It s wonderful to know that our staff, from counselors to housekeeping, made you feel respected and supported throughout your journey. Finding your higher power is such an important step, and we re honored to have been part of that process with you. Your kind words inspire us to continue providing the best care possible. Remember, you re always part of the Pavillon family. Wishing you continued strength and success on your journey!
David James
2 months ago on Google
5
WHAT a LIFE CHANGING six weeks I experienced at Pavillion a little over 10 years ago. I was 65 and am now living SOBER proof that you can teach an old dog new tricks
Response from the owner2 months ago
Dear David - Thank you so much for your heartfelt review! We re thrilled to hear that your experience with us was life-changing. It s incredibly rewarding to know that our efforts have made such a profound impact on your journey to recovery. Your success is our greatest reward, and we re honored to have been a part of your transformation. If there s ever anything more we can do to support you, please don t hesitate to reach out. Wishing you continued strength and success on your path forward!
Ronda Reynolds Smith
2 months ago on Google
5
The Pavillon laid the groundwork for my 20 years of sobriety coming up in January.The whole life experience ..with clarity and the ability to live life as me. With confidence, as me. .
Response from the owner1 month ago
Thank you so much for your incredible review! We re thrilled to hear that Pavillon played a significant role in your journey to sobriety. Celebrating 20 years is a remarkable achievement, and we re honored to have been part of your transformation. Your clarity and confidence shine through in your words, and we couldn t be happier for you. Wishing you all the best as you continue to thrive in your life your journey is truly inspiring!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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9.4 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Rehab aftercare programs offer a complete continuum of care for clients in the maintenance phase of recovery and are predicated on the idea that addiction disease is a chronic condition prone to relapse and warranting continuing care. Clients collaborate with their care team and case manager to access the specific rehab aftercare services they need to promote their sustained sobriety. Peer coaching, relapse prevention services, career counseling, and 12 step program induction are common in these programs.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
sober-living iconSober Living Homes
Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
partial-hospitalization iconPartial Hospitalization Program
Often used as a "step-down" option after you've completed a residential or inpatient program, the partial hospitalization program (PHP) typically involves a minimum of 20 hours of treatment per week for approximately 90 days. Programs offer structured programming that includes relapse prevention, medication management, and behavioral therapy services. Insurance coverage for PHP treatment varies among insurance providers.
24-hour icon24-Hour Clinical Care
Individuals in early recovery often require 24-hour clinical care in North Carolina. This supervised care typically includes medications to treat specific withdrawal symptoms, which vary based on the substance abused. For example, staff may provide sleep aids to treat insomnia in patients who are addicted to marijuana. For those overcoming a cocaine use disorder, anti-depressants may be prescribed to manage mood swings. Other medications may also be provided to treat addiction-related health issues.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Equine therapy, aka equine-assisted therapy (EAT), is a form of experiential therapy that involves interactions and activities with horses. It does not necessarily involve riding horses, but all activities related to horses, such as feeding, grooming, haltering and leading them. A mental health professional frequently oversees the activities (often in conjunction with a horse professional), and helps patients process their thoughts, feelings, and behavior patterns during and/or after the interaction.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Amenities

  • weight iconGym
  • spa2 iconYoga Studio
  • private-room iconPrivate Rooms
  • hiking iconHiking
  • mountain iconMountain Views

Staff & Accreditations

Staff

Barbara Bennett, MSN, RN, LNC, CARN-AP, LCAS

CEO

Dr. Michael Wilkerson, MD, FASAM

Medical Director

Brian Coon, MA, LCAS, CCS, MAC

Chief Clinical Officer

Laurie Buckley

Director of Admissions & Alumni Services

Charlie Dennis, MA, LCMHC, LCAS, CCS

Treatment Services Director

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 204278

LegitScript has reviewed Pavillon Addiction Treatment Center as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in November 2019

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes
Member ID: 1837

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: North Carolina
License Number: MHL-075-005

Contact Information

Phone icon (828) 694-2300
Building icon

241 Pavillon Place
Mill Spring, NC 28756

Fact checked and written by:
Sehar Uddin
Edited by:
Kerry Nenn, BSW

Reviews of Pavillon Addiction Treatment Center

4.4/5 (71 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.4 (71 reviews)
KCM
1 week ago
1

Response from the owner1 week ago
Dear KCM - thank you very much for your feedback. Please reach out to our CEO at 828-694-2300 to discuss your concerns. We are happy to talk with your further about your experience.
Kelly Barone
2 months ago
5

I found my higher power, I was delighted (after the first week of just being agree about being there - even though it was my own decision) with the unique and highly qualified staff and counselors. Everyone, from housekeeping (superb) to the cafe and bookstore, I was treated with dignity, humor, grief and respect. Pavillon will alway be in my heart.

Response from the owner2 months ago
Dear Kelly - Thank you so much for your heartfelt review! We re truly thrilled to hear that your experience at Pavillon has been transformative. It s wonderful to know that our staff, from counselors to housekeeping, made you feel respected and supported throughout your journey. Finding your higher power is such an important step, and we re honored to have been part of that process with you. Your kind words inspire us to continue providing the best care possible. Remember, you re always part of the Pavillon family. Wishing you continued strength and success on your journey!
David James
2 months ago
5

WHAT a LIFE CHANGING six weeks I experienced at Pavillion a little over 10 years ago. I was 65 and am now living SOBER proof that you can teach an old dog new tricks

Response from the owner3 months ago
Dear David - Thank you so much for your heartfelt review! We re thrilled to hear that your experience with us was life-changing. It s incredibly rewarding to know that our efforts have made such a profound impact on your journey to recovery. Your success is our greatest reward, and we re honored to have been a part of your transformation. If there s ever anything more we can do to support you, please don t hesitate to reach out. Wishing you continued strength and success on your path forward!
Ronda Reynolds Smith
2 months ago
5

The Pavillon laid the groundwork for my 20 years of sobriety coming up in January.The whole life experience ..with clarity and the ability to live life as me. With confidence, as me. .

Response from the owner2 months ago
Thank you so much for your incredible review! We re thrilled to hear that Pavillon played a significant role in your journey to sobriety. Celebrating 20 years is a remarkable achievement, and we re honored to have been part of your transformation. Your clarity and confidence shine through in your words, and we couldn t be happier for you. Wishing you all the best as you continue to thrive in your life your journey is truly inspiring!
Joe Loftis
2 months ago
5

Our son was a patient at Pavillon in 2018. My wife and I had the privilege of attending and completing a four day staff sponsored seminar which was outstanding on Substance Use Disorder. It was very informative. Outstanding staff and facilities.

Response from the owner2 months ago
Dear Joe - Thank you so much for your heartfelt review! We re so glad to hear that both you and your wife found the seminar informative and valuable. It s wonderful to know that our staff and facilities made a positive impression during your son's time with us. Your support and involvement in the process truly make a difference. We wish you and your family continued strength and hope on your journey. Thank you for being part of the Pavillon community!
Barbara Samuels
2 months ago
5

Response from the owner2 months ago
Dear Barbara - Thank you so much for taking the time to share your experience! We re thrilled to hear that our team made such a positive impact on your journey. Your success is our greatest reward, and we re honored to have been a part of it. If you ever need support in the future, please know we re here for you. Wishing you continued strength and happiness!
scott Cook
5 months ago
5

Response from the owner5 months ago
Dear Scott - Thank you so much for your 5-star review of our substance abuse addiction treatment center! We are incredibly grateful for your feedback and are thrilled to hear about your positive experience with us. At Pavillon, our goal is to provide compassionate care and effective treatment to individuals battling substance abuse. We strive to create a supportive and healing environment where every person feels valued and empowered on their journey to recovery. Your feedback means the world to us as it reinforces that our efforts to deliver high-quality care and personalized treatment plans are making a difference in people's lives. We understand that seeking help for substance abuse can be a challenging step, and we're honored that you chose us to be a part of your recovery journey. We are committed to continuously improving our services and facilities to better meet the needs of our clients. Your review serves as motivation for us to keep striving for excellence in everything we do. Once again, thank you for taking the time to share your experience with others. Your words will undoubtedly inspire hope and encouragement for those who are still on their path to recovery. Please don't hesitate to reach out if there's anything more we can do for you or if you have any further feedback to share. Please remember, we are with you for life! Wishing you continued success and wellness on your journey ahead. Warm regards,
Cat Royale
6 months ago
1

Not a trauma trained place for assault victims. Will victim blame and retraumatize. Stay away

Response from the owner6 months ago
Dear Cat - thank you very much for your feedback. Please reach out to our CEO at 828-694-2300 to discuss your concerns. We are happy to talk with your further about your experience.
Chip & Amber Lundquist
6 months ago
5

Pavillon and its staff were extremely instrumental in my recovery process! I m so appreciative of the education received on addiction, recovery and co-dependence, and recommend Pavillon to anyone looking to heal.

Response from the owner7 months ago
Dear Chip and Amber - Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Pavillon and our dedicated staff played a crucial role in your journey to recovery. Education is a powerful tool in overcoming addiction, and we're glad that you found our programs informative and beneficial. Your recommendation means the world to us, and we're honored to have been a part of your healing process. If you ever need further support or guidance, please don't hesitate to reach out. Wishing you continued success and wellness on your path ahead! Remember, we are With You For Life!
Gary Rudd
7 months ago
5

Best Place in the world. Saved my life! 12 step based. Ann Vance did the exit interview. Sam was my counselor. Thank you. 13 years SOBER

Response from the owner1 year ago
Thank you very much for your review, Gary. We are grateful that you are doing well and appreciating the role of the 12-Steps in your recovery. Remember that we are with you for life and encourage you to stay in touch with our alumni program.
Luis Espinoza
7 months ago
2

This place is nice, the nature is amazing & the food was decent. Given that, the treatment is subpar.I brought up many times my adhd was an issue & when I spoke to the medical director, he responded in an immature manner. Mockingly asking me if I wanted stimulants, like no dude, I'm in rehab I'm not asking for drugs, I was asking for help.The communication was nonexistent. I had no idea what was expected of me. I learned more from the other patients than the faculty, which the guys also thought the lack of communication to patients was unprofessional. It wasn't until 3 weeks in that I finally started to understand.Also, I was under the impression that my treatment was moving onto extended care for 6 additional weeks. Turns out you need to "graduate" & at 5 weeks I found out I was being sent to sober living instead. I had no idea treatment was going to change until I was practically discharged. I was told that was a possibility staff were considering since I got there, but I was never told a thing.The medical director, as I alluded to earlier is not professional. At least not with me. Talking to me like a child with a condescending voice. He even started to yell at me while I criticized their recommendation for me to need inpatient. It doesn't seem like bringing up concerns should be pushed back against so defensively, especially not if that's how one learns. That place did not like it one bit if you had any criticism,I even heard a staff member say that if I didn't like something it didn't matter because nothing was going to be done.Some of the people giving us lectures didn't even seem to know what they were talking about. When we started asking some more real questions, we weren't informed of an actual answer.Finally, the covid policy is absolutely ridiculous. We get tested before being admitted & that's the final time. It doesn't matter that we all go off site weekly, no one gets tested again. Turns out covid was rampant & everyone was sick. What they decided to instead of testing everyone, is start moving around the patients to different rooms. When I got covid, I got tested to be responsible, but apparently it was optional. I even had staff walk in my room while I had covid, without a mask. Like what?There are much worse places to go for treatment, but this place is not worth the extraordinary cost.

Response from the owner8 months ago
Dear Luis - thank you very much for your feedback. Please reach out to our CEO at 828-694-2300 to discuss your concerns. We are happy to talk with your further about your experience.
Rivers Street
8 months ago
1

I would be very careful with the Pavillon. I signed and cancelled a contract withing 24 hrs in buisness days and they would not refund money or work anything out. I would not send them any money unless you are sure you do not want it back. They are all about the money. I am having to get a lawyer to try to get my money back. I would be very careful with this facility it seems they are more about profit than doing the right thing. Becareful

Response from the owner6 months ago
Dear Rivers Street - thank you very much for your feedback. Please reach out to our CEO at 828-694-2300 to discuss your concerns. We are happy to talk with your further about your experience.
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