Compass Health Network

91 Troy Square Troy, MO 63379
Outpatient
Compass Health Network - Troy MO 63379

About Compass Health Network

Compass Health Network provides dental care, family medicine, and behavioral health services including substance abuse treatment. They have close to 100 locations and have been serving clients for over 50 years.

Their Troy, Missouri location services Lincoln county residents. This clinic offers behavioral health counseling for adults and children. They also offer psychological evaluations and testing for patients of all ages.

Counseling for mental health and substance abuse disorders has been proven to help people make lasting recovery. In counseling sessions, you can explore the factors that led to your addictive behaviors as well as underlying trauma. You’ll also focus on the future by making relapse prevention plans and learning how to use healthy coping mechanisms.

Compass Health Network offers a sliding fee program. This was created to make accessing health services easier for low income individuals and families. Discounted fees are based on household size. The schedule is updated each year based on the federal poverty guidelines. To apply, you need to complete the application (in either English or Spanish) and provide proof of income for all household members.

Latest Reviews

Victoria (TilthyV)
1 month ago on Google
5
The entire team at the Troy location are kind, caring, sympathetic, and provide the best dental care I have had in my adult life. The office is a nice relaxing environment. I highly recommend them!
Lisa Schoenholtz
2 months ago on Google
5
Dr. Hook and his entire, staff are amazing!
Amber Vogler
2 months ago on Google
1
You make appointments with this place take off work for the appointment and when you show up after driving an hour they tell you they canceled. No txt no voicemail no call.... Thanks guys I appreciate it!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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9 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Missouri usually involves several phases: detox, rehab, and aftercare. The rehab phase may include a combination of inpatient and outpatient treatments, as the individual moves through a continuum of care on their recovery journey.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (844) 853-8937
Building icon

91 Troy Square
Troy, MO 63379

Fact checked and written by:
Mari Mendoza, BS
Edited by:
Anna Spooner

Reviews of Compass Health Network

4/5 (30 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

Victoria (TilthyV)
1 month ago
5

The entire team at the Troy location are kind, caring, sympathetic, and provide the best dental care I have had in my adult life. The office is a nice relaxing environment. I highly recommend them!

Lisa Schoenholtz
2 months ago
5

Dr. Hook and his entire, staff are amazing!

kim smith
2 months ago
5

Amber Vogler
2 months ago
1

You make appointments with this place take off work for the appointment and when you show up after driving an hour they tell you they canceled. No txt no voicemail no call.... Thanks guys I appreciate it!

Shelly Rogers
3 months ago
5

For the best psychiatrist, I highly recommended Compass Health. For some of your best case workers I highly recommend Compass Health but for the worst behavioral health councilors and DBT program ever..

Claudia Danciuc
4 months ago
5

I have zero complaints about this location. Honestly, the people here have been great. I do like my CSS worker and honestly all the services very much have helped me and I recommend it for other people.

Sara Skirvin
4 months ago
1

"Compass Health has made me feel unsafe, suicidal, and unimportant."NEVER GO HERE FOR BEHAVIORAL HEALTH. Words cannot explain how DISAPPOINTED I am with Compass Health as a company. I have had terrible experiences with 3 separate locations, all with scheduling. For this specific review/location, the first therapist I was scheduled with, Sylvia Malta, I had met and talked to (for my first session) and within 30 minutes of her knowing me, and not asking any questions or knowing anything about my history or mental health told me that I do not have the diagnoses of mental illnesses that I have had for many years and was professional diagnosed. I did call and talk to a very professional woman - Thelma - and switched therapists immediately. Thelma is the only person I have talked to there over the phone with issues and complaints that seem like she cares. Anyways I had an appointment coming up and the time kept changing when I got my confirmation voicemail, the original appointment card reminder, and when I called to confirm the time. This location was nice though because I got to talk to a higher up person named, Jacob Johnson about it. He talked for 3-4 minutes straight about all of my phone calls I had made in about scheduling appointments and just to tell me there was a miscommunication so it was no one's fault even though they told me my appointment time started at 9:15, 9:30, and 9:45. And the 9:15 was for the nurse appointment that I had no knowledge of and no one told me. He basically acted like I was being ridiculous even though I have had bad experiences at EVERY LOCATION. I was over my appointments getting messed with for the SIXTH time within all locations combined and this man had the audacity to tell me there was no proof or information from the previous experiences, with happened in 2020 and 2023 so I wouldn't expect them to keep it on file. He was very rude, and had the WORST attitude. I called him out for it and he just kept acting pretentious and talking down to me with an attitude. I didn't even get to explain my side or history. He just immediately came at me with an attitude as soon as I answered the phone. I did not feel safe or comfortable talking to this man. He should not be working in the position he is because he does not care about people or their mental health. Compass Health has made me feel unsafe, suicidal, and unimportant. If a mental health facility won't help or care about helping me, why should I care myself? Please never go here.

Paula Russell
4 months ago
5

Fast friendly service! Even takes most insurance

Joanna Dandino
6 months ago
5

Compass Health is the BEST! I have been going there for years and have always felt comfortable and cared for!

River
7 months ago
4

You guys get a lot of hate but I want to give a shout out to the doctors this pass month, I ve seen all 3 of you that s counting the awesome women whojust transferred you all know who she is. I ve been in there at least 6 times this month and even though you all was booked you made it work to get me in there and take care of my teeth and all that I been dealing with. Even took time to get my bad teeth pulled when it wasn t scheduled you made it work cause I was in a lot of pain. I am very appreciative for that and I know it isn t always easy when there are so many people on the schedule to be seen. Thank you guys for working with me. Only thing keeping me from giving that 5 star is you all need your own direct call line for your office because every time I call and I ask for Troy office they send me to scheduling and they get aggravated, sometimes a bit rude because I say I like to be transferred to Troy office and they say can t I just help you and really they never can they don t get the full situation and because the office I go to does you all get things done and there is no miscommunication because I choose not to go through scheduling and or whoever to play phone tag with you all. Every time I have them transfer me to Troy front desk at dental office they say you ll probably be on hold forever waiting which I never am and I say that s fine I have no problem waiting on hold. So I mean hopefully in the future you all can deal with your own phone calls but other than that you all been great.

Dana Gray
7 months ago
5

Gary Chronister
7 months ago
5

Dr Emma Karafe is the best.

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