Pathways

435 E Henrietta Rd
Rochester, NY 14620

Pathways NY 14620

About Pathways

Pathways is an outpatient rehab located in Rochester, NY. Pathways specializes in the treatment of substance abuse problems by providing medication-assisted treatment.

This department offers an outpatient medication-assisted treatment program and an addiction management program.

Pathways provides outpatient medication-assisted treatment in conjunction with counseling sessions. Methadone, Vivitrol, or Suboxone are used as a tool to reduce withdrawal symptoms, decrease drug cravings, and sustain recovery long-term. The Addiction Management program is tailored to the individual. This is a complement to medication-assisted treatment and consists of individual and group counseling and psychoeducation.

Pathways accept most private insurance plans. Verify your coverage and out-of-network benefits directly with your insurance provider.

Latest Reviews

Carissa Wilson
1 month ago on Google
5
I've been to clinics in Illinois, South Carolina, and in my home of GA. The longest I've gone to a clinic was almost 11 years. I left for a year and went back to one in ga. I informed them I was going to be traveling alot they said it would be okay no biggie. Not true. I barely made it to 70mg, I barely got clean. When I got to pathways I was supposed to be here for, at the most 2 months. The least 4 weeks. My clinic wanted them to drop me to 60mg & drug test me before they'd dose me.. Christina didn't understand this logic. If I would've failed a drug test then its not like they would've turned me away. And she agreed with me that 70mg is low especially 60mg. I was on 130mg for YEARS. I'm still having withdrawal symptoms after 5pm everyday. But I've increased to 75 hoping to go up again soon. .. This place is different but in a good way . I'm used to being treated like the medicine (in my opinion) that I take to live is something to be looked down upon & heavily mandated. I'm used to the clinics making you empty your pockets for a drug test. Can't be on your phone in the waiting area at some places bc they want to know if you're going to nod out. Peek and troths make you sit for 1-3 hours no phone. Nothing. And it's early in the morning...you think you wouldn't be tired no matter what? Pathways is honestly the only place I've ever been to that seems to care about you and not the money. The first day there the counselors remembered my name. I didn't have to correct them on important aspects of my life they asked about, I've had counselors that after a year or more of seeing me 2x a month couldn't remember if I had kids. I understand most of the clinics I've gone to are big. But damn.. the smaller one, the counselor I had, I had never had a counselor put me into an actual anxiety attack . Her non chalant attitude and voice and the first time speaking with her she insisted I didn't tell a certain person if I had issues with her, my counselor, bc she was mean & If I told this other person she'd defend her..the person she said not to tell was a very good person, I told her, "what? She isn't mean I love her " like what? But at P pathways even the security guard is cool as hell!
Response from the owner2 weeks ago
Thank you for taking time to review the care you received, Carissa. We ll be sure to share your kind words with our Pathways team.
Dan McGuire
9 months ago on Google
5
Response from the owner8 months ago
Thank you for taking the time to let us know how we did, Dan. We hope you have a great day!
Kayleigh Mate
2 years ago on Google
5
I've never had any issues here. My counselor is great and understanding! She provides a great and helpful group! As long as you are respectful and follow the rules, you really shouldn't have any problems at this program. . I've been here for almost 3 years and have had sustained abstinence the whole time! So grateful for this place for helping me save myself!
Response from the owner1 year ago
Thank you for taking the time to review the care that you are receiving, Kayleigh. We ll be sure to share your kind words with our Pathways team.

Location

Accepted Insurance

Pathways works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Clients who enroll in an intensive outpatient program (IOP) are typically either in early recovery or are experiencing a crisis that increases their relapse risk. These programs promote clients' sustained sobriety through robust support, including multiple, extended care sessions per week. Intensive outpatient treatment often encompasses an array of services, including psychotherapy, recovery education, and evidence-based holistic therapies, such as acupuncture and meditation. Many outpatient rehabs also offer medication assisted treatment (MAT).
aftercare iconAftercare Support
Clients in rehab aftercare programs receive a customized portfolio of services designed to promote their sustained sobriety. These clients have completed high-level treatment, are typically exiting detox and/or intensive inpatient care and are reintegrating into their home, workplace, and community. Rehab aftercare services address addiction disease as a chronic condition requiring continuing care. Clients typically work with case managers and recovery teams to access necessary resources, such as peer coaching and 12 step program induction support.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you choose drug rehab in New York, you'll participate in a variety of treatments that are designed to help you live a drug-free lifestyle. Common methods of treatment include group, individual, and family counseling, medication management, nutrition, exercise, and management of co-occurring mental health disorders.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Introduced in 1983, motivational interviewing is a method to help clients commit to change. It's based on the philosophy that change is hard, and clients must explore their own options and come to their own conclusions rather than receive warnings or advice from the therapist.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Coping with day to day living is a challenge while in addiction recovery. Life skills training helps you learn how to manage daily tasks and deal with stress in healthy ways. This is key to long term recovery.

The philosophy behind experiential therapy is that your behavior is guided by your perception. This therapy allows you to express yourself creatively, which reveals how you perceive events. Your therapist will guide you through the exploration of your emotions to release negative ones and experience positive ones.

Amenities

  • private iconPrivate Setting

Contact Information

Phone icon (585) 424-6580
Building icon

435 E Henrietta Rd
Rochester, NY 14620

Fact checked and written by:
Kelly Junco, CPC, CPRC, BA, BS
Edited by:
Miakayla Leaverson, BS

Reviews of Pathways

4.2/5 (6 reviews)
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Overall Experience
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Google Reviews

4.2 (6 reviews)
Carissa Wilson
1 month ago
5

I've been to clinics in Illinois, South Carolina, and in my home of GA. The longest I've gone to a clinic was almost 11 years. I left for a year and went back to one in ga. I informed them I was going to be traveling alot they said it would be okay no biggie. Not true. I barely made it to 70mg, I barely got clean. When I got to pathways I was supposed to be here for, at the most 2 months. The least 4 weeks. My clinic wanted them to drop me to 60mg & drug test me before they'd dose me.. Christina didn't understand this logic. If I would've failed a drug test then its not like they would've turned me away. And she agreed with me that 70mg is low especially 60mg. I was on 130mg for YEARS. I'm still having withdrawal symptoms after 5pm everyday. But I've increased to 75 hoping to go up again soon. .. This place is different but in a good way . I'm used to being treated like the medicine (in my opinion) that I take to live is something to be looked down upon & heavily mandated. I'm used to the clinics making you empty your pockets for a drug test. Can't be on your phone in the waiting area at some places bc they want to know if you're going to nod out. Peek and troths make you sit for 1-3 hours no phone. Nothing. And it's early in the morning...you think you wouldn't be tired no matter what? Pathways is honestly the only place I've ever been to that seems to care about you and not the money. The first day there the counselors remembered my name. I didn't have to correct them on important aspects of my life they asked about, I've had counselors that after a year or more of seeing me 2x a month couldn't remember if I had kids. I understand most of the clinics I've gone to are big. But damn.. the smaller one, the counselor I had, I had never had a counselor put me into an actual anxiety attack . Her non chalant attitude and voice and the first time speaking with her she insisted I didn't tell a certain person if I had issues with her, my counselor, bc she was mean & If I told this other person she'd defend her..the person she said not to tell was a very good person, I told her, "what? She isn't mean I love her " like what? But at P pathways even the security guard is cool as hell!

Response from the owner1 month ago
Thank you for taking time to review the care you received, Carissa. We ll be sure to share your kind words with our Pathways team.
Dan McGuire
9 months ago
5

Response from the owner9 months ago
Thank you for taking the time to let us know how we did, Dan. We hope you have a great day!
Kayleigh Mate
2 years ago
5

I've never had any issues here. My counselor is great and understanding! She provides a great and helpful group! As long as you are respectful and follow the rules, you really shouldn't have any problems at this program. . I've been here for almost 3 years and have had sustained abstinence the whole time! So grateful for this place for helping me save myself!

Response from the owner2 years ago
Thank you for taking the time to review the care that you are receiving, Kayleigh. We ll be sure to share your kind words with our Pathways team.
Pieralessandro Ribero
4 years ago
5

I used to be a patient of Matt Lanzoni, i remember the hospital and thank you to all the staf and Matt is a great person. unfotunatley i am in italy and i am currently in a methadone program in italy, as an ex patient would it be easier to get back on your program

Response from the owner4 years ago
Pieralessandro, thank you for sharing your experience with our program. We're glad our associates were able to help. When you return to the Rochester area, we would be happy to discuss the continued treatment options available to you. Please give our office a call at (585) 424-6580 so we can gather more information.
John Doe
5 years ago
1

Pathways "Inconstant" - RochesterNo Patient Rights posted as you walk in....to be a patient would mean medical staff and counselors would have to have empathy and caring. Bring bagels and coffee and you are in with the staff.....they even give you a job to go out on the street and promote the clinic (a.k.a. Outreach Coordinator). Inconsistent Policies and Procedures. Some days you can show up at your assigned time and then get kicked out, yelled and harassed at for being two minutes early but again, if you are in with the counselors, show up at any time (because P&P and rules only apply to whom they don't like) and they will even open the door early for you, have you sit down, and go right in front of all those that follow the rules. The place only works when Patrick is there!

Response from the owner5 years ago
I'm very sorry about your experience at Pathways. We'd like to look into the events that took place during your visits and address these concerns with our staff. Please call (716) 862-1390 to speak with our patient representative.
CJ Spencer
6 years ago
4

Saved my life. Thanks.

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