Pathways of Tennessee

930 Mount Zion Road
Union City, TN 38261

The facilities at Pathways of Tennessee in Union City, TN 1

About Pathways of Tennessee

Pathways of Tennessee, located in Union City, Tennessee is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include relapse prevention.

Specialty rehab programs at Pathways of Tennessee include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and accessible addiction treatment using sign language and adapted communication methods.

Latest Reviews

Rob Woodard
1 month ago on Google
5
I've had nothing but good experience with these people Andrew is amazing at listening and checking on you if he hasn't heard from you or if there's something going on he doesn't hesitate to let you know or check on you and just let you know that they're there for you. Carolyn is understanding but a bit stricter I believe she kind of can come off intimidating but she means well and she does care. And all the people at the front at the reception desk have always been so good working with me about getting appointments and those kind of things. I would say to the people that are giving bad reviews maybe you should give it another chance or maybe go somewhere else trying to find drugs because they're not going to give drugs that's not what they're for they're there to give you treatment and to help you and I'm not trying to offend anybody I'm just saying that this place is good for what it is and it has helped me and my son.
Response from the owner3 weeks ago
Hi Rob, Thank you for taking the time to leave a review. We appreciate your feedback, and are happy to have provided you with such a positive experience!
Michael Barnett
10 months ago on Google
1
Don't expect to get any help when you need it.go somewhere else.there answer is to go get locked up in treatment.dont waste your time going there.find another option.
Response from the owner9 months ago
Thank you for taking the time to let us know about your recent visit. We regret to hear that it was negative, and we would like to have a better understanding of your experience. Please reach out to us at 731-541-6184 at your earliest convenience and we will do our best to resolve this with you.
Angela Coleman
1 year ago on Google
1
Just rude with no understanding. Was told over video chat to speak up. When I did I was told I was yelling. I asked to speak to someone else and that never happened. No patience at all. If I have problems I most definitely do not need to talk to staff that has a chip on their shoulder because they hate their job
Response from the owner3 weeks ago
Thank you for taking the time to leave a review. We apologize for the negative experience you had during your video chat. We strive to provide excellent customer service. We would like to have a better understanding of your experience. Please reach out to us at 731-541-6184 at your earliest convenience and we will do our best to resolve this with you.

Location

Accepted Insurance

Pathways of Tennessee works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Contact Information

Phone icon (731) 885-9333
Building icon

930 Mount Zion Road
Union City, TN 38261

Reviews of Pathways of Tennessee

2.64/5 (11 reviews)
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Reviews

5

Pathways of Tennessee is the worst place to ask for help, I am not happy with the service I received in this place, if you want real results I advise you to look elsewhere.

Reviewed on 1/9/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4 (10 reviews)
Rob Woodard
1 month ago
5

I've had nothing but good experience with these people Andrew is amazing at listening and checking on you if he hasn't heard from you or if there's something going on he doesn't hesitate to let you know or check on you and just let you know that they're there for you. Carolyn is understanding but a bit stricter I believe she kind of can come off intimidating but she means well and she does care. And all the people at the front at the reception desk have always been so good working with me about getting appointments and those kind of things. I would say to the people that are giving bad reviews maybe you should give it another chance or maybe go somewhere else trying to find drugs because they're not going to give drugs that's not what they're for they're there to give you treatment and to help you and I'm not trying to offend anybody I'm just saying that this place is good for what it is and it has helped me and my son.

Response from the owner1 month ago
Hi Rob, Thank you for taking the time to leave a review. We appreciate your feedback, and are happy to have provided you with such a positive experience!
Michael Barnett
10 months ago
1

Don't expect to get any help when you need it.go somewhere else.there answer is to go get locked up in treatment.dont waste your time going there.find another option.

Response from the owner10 months ago
Thank you for taking the time to let us know about your recent visit. We regret to hear that it was negative, and we would like to have a better understanding of your experience. Please reach out to us at 731-541-6184 at your earliest convenience and we will do our best to resolve this with you.
Angela Coleman
1 year ago
1

Just rude with no understanding. Was told over video chat to speak up. When I did I was told I was yelling. I asked to speak to someone else and that never happened. No patience at all. If I have problems I most definitely do not need to talk to staff that has a chip on their shoulder because they hate their job

Response from the owner1 year ago
Thank you for taking the time to leave a review. We apologize for the negative experience you had during your video chat. We strive to provide excellent customer service. We would like to have a better understanding of your experience. Please reach out to us at 731-541-6184 at your earliest convenience and we will do our best to resolve this with you.
Blake Gallimore
2 years ago
1

This place is a JOKE! Are these specialists supposed to be listening to you or talking about themselves!!! I feel like the lady I saw should be paying me for listing to her life story!!! This was a total waste of time and money!! I would not take my dog to this place!

Response from the owner2 years ago
Blake Gallimore, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (731)541-6184 to discuss this further.
Richelle Skoda
2 years ago
1

Never got to actually see anyone because they rescheduled me twice for my initial appointment. Behavioral health is apparently not very important to them.

Response from the owner2 years ago
Richelle Skoda, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (731)541-6184 to discuss this further.
Lauren Delaney
3 years ago
1

Response from the owner3 years ago
Lauren Delaney, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (731) 885-9333 to discuss this further.
Dex Antares
5 years ago
1

Horrible, hostile experience! Speaking with Dr. Patel felt like an interrogation. The office staff is as impatient as they are incompetent. I came here to get help and it's been a senseless struggle. They screw up on every concieveable level. I feel WORSE for having tried them and I haven't even been there three times yet. Should be SUED FOR NEGILENCE.NOTE: I see the clinic has replied to my review, requesting I contact them via phone to "turn (my) exprience around." I refuse. There were already plenty of chances for that yet I was still treated with hostility. The staff failed to live up to their own Code of Conduct as detailed on the Pathways website. As a patient I was not treated with dignity nor respect, but impatience and annoyance. I also took some time to look up Dr. Patel in particular and he has numerous extremely negative reviews. Others have had the same experience I have. The man works with people who have mental health issues but he speaks to them as if he was a harsh military commander condescending his subordinates. He should have his LICENSE REVOKED.FURTHER UPDATE: After an experience that landed me in the hospital due to extreme stress, I was set up with an appointment to teleconference with a psychiatrist by the Pathways Jackson location. The appointment was to take place at the Obion clinic. Not only did Amerigroup NOT send a taxi to take me there, despite having a confirmation number for the reservation, and not only did they not even bother calling to explain why, but it would seem the Obion office had some undisclosed problem with my session. I received a call from the Jackson office that only confused matters even more. I still don't even know what went wrong. Finally, I did speak with someone via teleconference. I was in the session for an hour before I learned something... I was NOT SPEAKING WITH A PSYCHIATRIST AS I HAD BEEN TOLD I WOULD.This last session confirmed everything I previously said. Pathways didn't just screw up as a single location, it screwed up as an organization at large. I understand people make mistakes, but that is no excuse. This was a lack of competence, a lack of compassion, and a lack of responsibility. Every single step of the way, Pathways has been absolutely shameful in their handling of my mental health issues. I am not warning people from receiving their service - I am encouraging people to speak up and make Pathways take responsbility for their standing in the community, and for their position as providers of mental health services. Otherwise people may suffer in silence because they feel they cannot trust the medical professionals they are supposed to turn to in times of crisis.

Response from the owner5 years ago
Dex Antares, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding of your experience. Please reach out to us at (731) 541-6184 at your earliest convenience and we will do our best to resolve this with you.
Shelia Adcock
5 years ago
5

Raven Shadows
7 years ago
5

michele tynes
8 years ago
5

Kathy Sampson
11 years ago
3

Nice place.

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