Compass Health Network – New Town

Saint Charles, Missouri

3785 New Town Blvd
Saint Charles, MO 63301

(844) 853-8937
3.9 (14 reviews)

About Compass Health Network – New Town

Compass Health Network – New Town, located in Saint Charles, Missouri is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient.

Specialty rehab programs at Compass Health Network – New Town include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and accessible addiction treatment using sign language and adapted communication methods.

Dollar icon Payment Options

  • medicaid iconMedicaid
  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • sliding-scale-payment iconSliding scale payment assistance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

User icon Programs

adult-program iconAdult program

hearing iconHearing impaired program

men iconProgram for men

women iconProgram for women

Heart icon Treatment

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

couples-therapy iconCouples Therapy

Couples therapy in Missouri deals with the problems each partner has within themselves and with each other. Sessions may be held jointly and others individually to address these issues and help each partner learn how to manage challenges in healthy ways.

family iconFamily Therapy

Family therapy sessions help individual family members in Missouri learn to improve their communication skills and understand how the family dynamic is both affected by addiction and affects their loved one's addiction. Therapists work with individual members to identify and modify negative behaviors which helps create a more supportive home environment.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In Missouri, therapists and patients work closely in individual therapy to address the personal challenges and triggers that drive addictive behavior. Using a customized approach helps foster self awareness so you can make positive changes toward a healthier, substance free life.

inpatient-file iconCognitive Behavioral Therapy

The goal of cognitive behavioral therapy in Missouri is to help clients change their thinking and behavioral patterns. Strategies of treatment include role playing, facing fears, and calming techniques.

desert iconMotivational interviewing

Phone icon Contact

Phone icon (844) 853-8937
Building icon

3785 New Town Blvd
Saint Charles, MO 63301

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Get Help Now - 314-384-4223
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Reviews

3.9 (14 reviews)
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Google Rating

3.9 (14 reviews)
Bonnie Head
2 months ago
4

Ryan Freeland
3 months ago
5

Mrs Alex is amazing as a PCP, she understands perfectly and is clear on direction!

Karen Anderson
3 months ago
1

I was turned away for care after making an appointment and receiving confirmation of that appointment. It was one of the lowest points ever. I had been feeling so ill and thought I'd get help that day. First of all making an appointment is next to impossible. The phone calls are patched through to a Compass in Wentzville. They then patch you through to the office that you're trying to reach and you never may reach a person but more than likely you are sent to the nurse's line to leave a message. After doing so I didn't receive a call from a nurse until two days later. I then made an appointment and it Was confirmed via email and text. But when I got to the office I was told that I didn't have an appointment and asked what it was that I needed because I had just seen a nurse Two weeks prior. Apparently I was sick enough to make another appointment but no one Wanted to hear or care why. I had prescriptions called in for medication I didn't know about since there was no communication or follow up after my first visit. One medication was for blood pressure but I wasnt told to take this in addition to what I was aleady taking or to stop taking a similar medication with a similar name but different strength. Smh.So dangerous. My appointment was to see nurse partitioner Alexandra Lucas. If you come to the Elm Sreet Compass location do not go to her. As a matter of fact stay away altogether if you can help it especially if you're looking for someone that cares. My health is very important to me as it is to my family and I don't take it lightly and I don't appreciate those who do.

bubbiesmama807
3 months ago
1

Horrible, horrible service. My husband was a patient in their behavior health department At the Compass Point location and decide to switch to the New Town location After he had equally poor service at the Compass Point location (The therapist he was assigned to barely helped him, and they also would cancel appointments and not tell my husband, And the only way he would know when he would show up for the appointment and then find out that it was canceled). When he was switched to the New Town location, He was assigned that very same therapist that did not help him, Dr. Peter Mwariri. This doctor prescribed two medication s for my husband to help him sleep at night because my husband was having insomnia, Despite my husband even telling him that he did not want a prescription medication to help him sleep Because this doctor had previously prescribed a different medication that did not help at all. My husband did attempt to take the two new medication s as prescribed, which led to him having a reaction that sent him to the hospital, And it turned out at least one of the prescriptions had fentanyl in it, which is something the doctor did not inform my husband about. Had my husband been informed of what was in the medication he would ve never of taken it. Because of the doctors negligence, my husband ended up in the hospital for three days with the impression given that he had suffered a minor stroke, and then a week in a different hospital for physical therapy because his balance had been thrown off. During one of his follow up appointment was when he had learned that he did not have a minor stroke, but it was a reaction to the medication that he had been given. Ironically, he was sent a letter in the mail from Compass Health stating that this doctor as of the date he had his medical emergency was no longer in the Compass Health network, and when Compass Health was contacted in regards to the letter, we were told that the doctor had left the state. When we inquired about having his prescription for antidepressants sent back to his primary care physician, they even refused to do that and insisted that my husband needed to continue seeing them and get his prescriptions through them. After his experience, my husband has since refused to go back to Compass Health for his behavioral health needs, and the issue regarding his prescriptions have been resolved to where his primary care physician is the only one to prescribe them for him. After this experience, I would never recommend anything to do with Compass Health in any way, shape or form because thanks to them and thanks to his doctor, my husband almost died. And if this is how my husband was treated, I do not want to think about how others have been treated by Compass Health.

Kyle Bickel
5 months ago
4

Establishing A new #physician @sixeight

Ing. Ramon Norono Ventura M.Sc.
5 months ago
5

Excellent service. Front desk Girls were very friendly and patient.

Kayla Pipkens
5 months ago
5

Absolutely fantastic staff all around. My physician is Alex and I have never felt more comfortable, understood, and listened to as a patient. I m very happy with the care I receive.

Teresa Sellers
8 months ago
5

Fantastic service from the reception to back office and Dr. Very caring and compassionate.

Josh Britt
1 year ago
5

Love it

Guadalupe Jimenez Martinez
1 year ago
1

Issues getting refill , mental health unprofessional

Alex Perez
1 year ago
2

I've never had such an issue getting meds refilled to the point to where i was consistently out of meds. The doxy program they use is spotty and bad service. I had to find another provider due to the inconvenience

Jenn Matthews
1 year ago
5

Compass Health on New Town boulevard is an amazing experience. Everyone from the receptionists to the nurse to the nurse practitioner all extremely friendly, very knowledgeable, patient,caring. Just a wonderful all together experience!! I'm definitely staying with this compass Health!!

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