Parsons Family Center – Healy House

60 Academy Road
Albany, NY 12208

About Parsons Family Center – Healy House

Parsons Family Center – Healy House, located in Albany, New York is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery.

Specialty rehab programs at Parsons Family Center – Healy House include age-appropriate treatment for teens addressing adolescent-specific issues.

Latest Reviews

michaela
8 months ago on Google
5
was here from 04 - 2014 yes my experience wasn't always perfect but i learned alot about myself and grew as a person I know this might sound insensitive to some of the reviews but you gotta put in the work to whether you're the person here or the guardian of the person it isn't just on the staff and teachers YOU/THEY GOTTA WANT IT this isn't toy shop you cant just dump your kid/yourself here and expect to be fixed or magically healed thats not fair to yourself nor to the staff and teachers trying to help this was a great place in 2000s so i know what this place can be if there is a bigger problem going unheard and hopefully they can turn this around for the new generation
Jasmine Washburn
1 year ago on Google
1
Going to this program made me worse and exposed me to more behaviors than I needed. I was a resident in 2021 and have made more progress since leaving the program.A lot of medical neglect, appointments were not handled well here.There is not good treatment it only met my basic needs and they need more community based programs to handle treatment.I m now in a different program in ny where it is stable and healthy enough. Offers many programs and Opportunities to thrive. I got my permit, license and a job. I am stable enough to work in a resteraunt.In Parsons programs this would ve been impossible. I was so anxious 24/7 and on alert because of how toxic and mismanaged parsons was for me. It deteriorated my mental health and wasn t able to provide me with the resources I needed to thrive.All I can say is I am glad I left and if your looking into this program I would rethink it being most girls/boys come out worse.There are good programs out there just not this one.
Michael Petramale
1 year ago on Google
1
This organization is an embarrassment to quality mental health professionals EVERYWHERE as they re rude on the phone, incredibly slow to follow up on medication refill requests and after over a year of patronage here, I ve gone through 4 therapists because they cannot keep staffing levels acceptable to save their own lives. Recently I had an issue with a refill request that I made on a Monday morning for medications that were already empty and needed the refills asap. After checking with my pharmacy to see if they were sent and finding out they were not, I continued to call on Tuesday and Wednesday. By the time Thursday came I was completely out of medication and I called again and asked to speak to a nurse. The nurse called me back an hour later and informed me that my doctor who manages my medications was on vacation and that only the doctor could send in the refills. I told the nurse this was unacceptable and that I needed my medications to filled asap. She showed me no empathy whatsoever and told me to deal with it. I then called the director whom I ve dealt with on several occasions (most which where she ll usually fail to call or email back) and left her a message. No call back. Then I sent her an email explaining my situation and that I was at the end of my rope with the terrible quality of their services and that I had just submitted a complaint to the NYS DOH Office of Professional Medical Conduct.About an hour later, after receiving no call back from anyone and no email reply from the director, my pharmacy called me to say that the refills had been received.Awfully funny how that works when I was first told that the refills couldn t be sent due to my doctor s absence to doing exactly what I asked you to do just days earlier.Sadly, this isn t the first time something like this has happened and if I ended up staying here as a patient, it certainly wouldn t have been the last.This place is terrible, stay far away!Parsons Child & Family and Northern Rivers are not organizations you want to deal with. Save yourself the frustration and find an organization that actually cares and supports their patients.

Location

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.

Clinical Services

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (518) 426-2600
Building icon

60 Academy Road
Albany, NY 12208

Reviews of Parsons Family Center – Healy House

2.3/5 (23 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
6
4
0
3
0
2
2
1
14

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (23 reviews)
michaela
8 months ago
5

was here from 04 - 2014 yes my experience wasn't always perfect but i learned alot about myself and grew as a person I know this might sound insensitive to some of the reviews but you gotta put in the work to whether you're the person here or the guardian of the person it isn't just on the staff and teachers YOU/THEY GOTTA WANT IT this isn't toy shop you cant just dump your kid/yourself here and expect to be fixed or magically healed thats not fair to yourself nor to the staff and teachers trying to help this was a great place in 2000s so i know what this place can be if there is a bigger problem going unheard and hopefully they can turn this around for the new generation

Jasmine Washburn
1 year ago
1

Going to this program made me worse and exposed me to more behaviors than I needed. I was a resident in 2021 and have made more progress since leaving the program.A lot of medical neglect, appointments were not handled well here.There is not good treatment it only met my basic needs and they need more community based programs to handle treatment.I m now in a different program in ny where it is stable and healthy enough. Offers many programs and Opportunities to thrive. I got my permit, license and a job. I am stable enough to work in a resteraunt.In Parsons programs this would ve been impossible. I was so anxious 24/7 and on alert because of how toxic and mismanaged parsons was for me. It deteriorated my mental health and wasn t able to provide me with the resources I needed to thrive.All I can say is I am glad I left and if your looking into this program I would rethink it being most girls/boys come out worse.There are good programs out there just not this one.

Michael Petramale
1 year ago
1

This organization is an embarrassment to quality mental health professionals EVERYWHERE as they re rude on the phone, incredibly slow to follow up on medication refill requests and after over a year of patronage here, I ve gone through 4 therapists because they cannot keep staffing levels acceptable to save their own lives. Recently I had an issue with a refill request that I made on a Monday morning for medications that were already empty and needed the refills asap. After checking with my pharmacy to see if they were sent and finding out they were not, I continued to call on Tuesday and Wednesday. By the time Thursday came I was completely out of medication and I called again and asked to speak to a nurse. The nurse called me back an hour later and informed me that my doctor who manages my medications was on vacation and that only the doctor could send in the refills. I told the nurse this was unacceptable and that I needed my medications to filled asap. She showed me no empathy whatsoever and told me to deal with it. I then called the director whom I ve dealt with on several occasions (most which where she ll usually fail to call or email back) and left her a message. No call back. Then I sent her an email explaining my situation and that I was at the end of my rope with the terrible quality of their services and that I had just submitted a complaint to the NYS DOH Office of Professional Medical Conduct.About an hour later, after receiving no call back from anyone and no email reply from the director, my pharmacy called me to say that the refills had been received.Awfully funny how that works when I was first told that the refills couldn t be sent due to my doctor s absence to doing exactly what I asked you to do just days earlier.Sadly, this isn t the first time something like this has happened and if I ended up staying here as a patient, it certainly wouldn t have been the last.This place is terrible, stay far away!Parsons Child & Family and Northern Rivers are not organizations you want to deal with. Save yourself the frustration and find an organization that actually cares and supports their patients.

Ambyr Jean
1 year ago
5

Netavia Uncensored
1 year ago
2

definitely only like my therapist. They have such rude staff. There is only one nice lady in the front who actually explains things to you. The people in this facility forget CLIENTS needs at the most important thing there. If you are a nurse, or a doctor working in a hospital they would ve tried anyway possible to accommodate the clients needs. I was on and off medication due to my miscarriage. My damn obgyn had more checkups and still has checked on me more then this MENTAL facility. I honestly do not think the place is a bad place but the staff all besides one lady are very rude, dismissive, and unapologetic. Not even one of the staffs there has even apologized for any inconveniences that they caused. Instead of trying to accommodate the clients need they literally act as if it s not their problem I get it certain things aren t but at least making sure all clients needs are met. If medication is what the doctors think I need and I can t stop abuprtly then why do the staff here constantly shrug their shoulders and make it seem as if medicine that they have been taken for weeks won t drastically effect their personality, as well as body function. There are so many symptoms that can happen to a person .. and the lack of empathy for a job where you should be sympathetic and understanding towards the patients needs has me absolutely dumbfounded by they way I was spoken too. Do not recommend only gave two stars because my therapist there is a wonderful person and has helped me a lot , but anything outside those sessions have been distasteful and leaves me super frustrated!

February SubBox
2 years ago
1

I would never recommend this facility to anyone. They let my daughter be kidnapped by her Father, than plays dumb when reading court order. I do wonder the education level of their "legal" team. The person who runs the RTF, cause damages to families in order to push them out within 6 months. Not addressing the whole issue, including drug use, (actually telling my daughter it's normal teenage behavior to do drugs, as my daughter will drink a 5th without batting an eye) and being held accountable for her actions. They have caused WAY MORE DAMAGE THAN GOOD. AND THEY REFUSE TO HOLD THE PROGRAM DIRECTOR ACCOUNTABLE FOR THE DAMAGE SHE HAS SINGLE HANDED CAUSE MY FAMILY. Do not trust the "family advocate" she only advocates for Parson's self serving purposes and WILL NOT ADVOCATE FOR YOU OR YOUR FAMILY. I wouldn't trust these people to to provide mental health services to a dead RAT! The only reason they are even still open, is there's legit NO WHERE ELSE in the Hudson Valley district. OMH needs to better. Parsons is failing our children and families. All excuses, zero results or answers on why the LACK of treatment provided.

Lexi Felt
2 years ago
2

Fred Smurff
2 years ago
5

I went there it was better when it was by parsons alone. I loved it at Neil Hellman I was there from 2003 Until 2006 when I graduated from there.

Lisa Schimpf
2 years ago
1

This place is a joke . They do nothing to help the child. They set the children up to fail . They refuse to work with the parents and county workers . The things the staff say to the kids is way out of line . Staff changes so much you never know who's working with your child. The education is a joke at best . I wouldn't leave these people in charge of dead animals.

AFENI MAKEBEA NELSON
4 years ago
1

mike rose
5 years ago
5

Chase T
5 years ago
1

Staff is horrible to work with

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Parsons Family Center – Healy House

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Youth Advocate Programs – Chemung County
Elmira, NY (607) 873-7283

Youth Advocate Programs – Chemung County

Youth Advocate Programs is a counseling clinic located in Elmira, NY. Youth ... read more.
UHS Delaware Valley Hospital
Walton, NY (607) 865-2115

UHS Delaware Valley Hospital

UHS Delaware Valley Hospital is an inpatient unit for adults struggling with... read more.
VA Hudson Valley Health Care System – Eastern Dutchess Community Clinic
Pine Plains, NY (518) 398-9240

VA Hudson Valley Health Care System – Eastern Dutchess Community Clinic

Eastern Dutchess Pine Plains VA Community Clinic provides outpatient care fo... read more.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?