Parkwood Behavioral Health System

8135 Goodman Road Olive Branch, MS 38654
DetoxInpatientOutpatient
Parkwood Behavioral Health System MS 38654

About Parkwood Behavioral Health System

Parkwood Behavioral Health System offers comprehensive mental health and addiction treatment services. They’re located in Olive Branch, Mississippi, next to Olive Branch City Park. They have behavioral health programs for children ages 9 to 11, adolescent services, adult services, and senior adult services. The center accepts many major insurance providers. They’ll also work with you to find financially manageable ways of getting the care you need.

If your child is using alcohol or drugs or acting out and having problems in school, they can address their issues. Their programs for children and teens include education services, so your child is not missing out on school.

They have an adult detox program. They also have an inpatient center where you can start treatment for substance use and dual diagnosis mental health disorders. Some of the disorders they treat include schizophrenia, codependency, anxiety, depression, suicidal thoughts, phobias, anger and other dangerous behaviors.

The components of their acute inpatient care program include art and pet therapies, proper nutrition, yoga, relaxation groups, eye movement desensitization and reprocessing (EMDR) therapy, and medication. They also have 12 Step programs onsite.

If you need less restrictive care than the inpatient program but you’re not ready for an intensive outpatient program, you can choose the adult partial hospitalization program (PHP). This is a good step down after leaving the inpatient program, and you’ll still get individualized care. The PHP is five days a week, Monday through Friday from 9:00 a.m. to 2:00 p.m.

The adult intensive outpatient program (IOP) has group therapy if you need more than weekly therapy. This is also a good program to help with the transition back to your life. This program also meets five days a week Monday through Friday, but it’s from 8:30 a.m. to 12:30 p.m. If you need to attend treatment from home, you can opt for the adult virtual intensive outpatient program which meets Tuesday, Wednesday, and Thursday from 8:30 a.m. to 12:30 p.m.

Facility Overview

Bed icon 148
Number of Available Beds

Latest Reviews

Heavenly
1 week ago on Google
2
I was a patient here and they treat you like crap here. ( Depending on how "obedient" you are) Once witnessed a little girl being dragged into this locked room with no windows near the restroom. They just tossed her in there and don't get me started on the food. They force you to eat it even if you're not hungry and they time when showering. You can't even joke about anything without them assuming it's related to your mental problems.
Verlissa Reed
2 weeks ago on Google
5
My son went here. His experience was amazing. He's more open to communicating now. I really appreciate the nurses and the rest of the staff. They were so caring and concerned!!
Response from the owner1 week ago
Hi, Verlissa. It is very thoughtful of you to leave us such positive comments. Thank you for taking the time to share your feedback with us. We hope you are doing well!
EphemeraLost
2 weeks ago on Google
1
If their lack of professionalism in every phone call is an indication of how this place is run, then I suggest not trusting this place with your family.
Response from the owner1 week ago
Your feedback is very important to us and we truly appreciate you taking the time to share it with us. We'd like to take the opportunity to follow up with you directly so that we can learn more about your concerns. At your convenience, please provide us with your contact information by visiting http://www.parkwoodbhs.com/contact-us/. Again, thank you.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.6 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
intensive-outpatient iconIntensive Outpatient
Parkwood Behavioral Health System’s Intensive Outpatient Programs consist of group therapy for patients who abuse or are dependent on alcohol or drugs, or patients who have psychiatric issues or patients who have both substance abuse issues and psychiatric issues. Intensive Outpatient Program (IOP)is designed to meet the needs of adults, 18 years and older, who are experiencing problems with addictive disease and/or psychiatric symptoms, but are not in acute situations. The program provides intensive treatment while adults maintain their jobs and family obligations.
inpatient iconInpatient
Acute Inpatient Care offers a safe, structured environment with treatment administered by a multi-disciplinary team of mental health professionals. Therapeutic components may include individual, group and family therapy, and activity therapy (offered for children, adolescents and adults). Residential Treatment Program (Adolescents only) is provided when an adolescent needs a longer, more stable environment than provided by inpatient care. This option provides a safe living environment for adolescents ages 12-17 so they can receive professional behavioral healthcare in a caring group setting. Programs are held 5 days per week, from 5:30 pm – 8:30 pm. There are two tracks available – one for patients with psychiatric issues and one for patients with substance abuse/dependence issues.
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
aftercare iconAftercare Support
Discharge planning begins the first day of admission; they keep their eye on the goal during the whole process. While each patient begins to address his or her goals and family members participate in the process of change, the therapist coordinates the transition from treatment to home. Weekend passes allow residents and their families the opportunity to prepare for discharge. Issues that arise on passes are discussed in family, group, and individual therapy.
partial-hospitalization iconPartial Hospitalization Program
Recommended as a flexible and intensive addiction treatment option, a partial hospitalization program (PHP) is often used as an alternative to inpatient rehab. With daily sessions typically lasting up to six hours for five days a week, PHP treatment provides evidence-based therapies and medical care while allowing you to return home every evening. The length of PHP treatment varies based on your needs, but it averages 90 days.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

For those seeking help with addiction, a drug rehab in Mississippi offers the necessary care to achieve long-term recovery. Options include inpatient, residential, partial hospitalization, intensive outpatient, and long-term drug rehab in Mississippi.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

If you participate in cognitive behavioral therapy in Mississippi, you can expect to receive homework exercises that allow you to practice the skills you discuss during your sessions. You'll learn how to develop coping skills and change your thinking and behavior so you can break free from addiction.

Treatment that includes dialectical behavior therapy in Mississippi gives you specific tools for managing challenging situations. You'll learn how to identify and change unhealthy thought patterns. You'll also attend group training sessions where you can start applying the skills you're learning in treatment.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

At Parkwood Behavioral Health System, family involvement is a vital part of their treatment process. Because may patients return home, it is important that family members become actively involved in the therapeutic process. Their counselors and staff educate family members on the patient’s treatment goals and needs. Just as importantly, their counselors assist family members in working through their own feelings about the process.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Counselors who apply motivational interviewing take on the roles of listening and reflecting. Their goal is to facilitate conversation about change and commitment to change. They offer support and seek to empower the client to make changes in their life.

While undergoing couples therapy, you'll explore any problems in your relationship with the goal of identifying and resolving dysfunctional patterns. You'll learn new and better ways to manage challenges so you can move forward with a healthier relationship.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Often, substance use and mental health disorders weaken basic life skills. This makes daily functioning a challenge and can lead to a cycle of addiction. To help you break free from this cycle, drug rehab programs include integrated life skills training which helps you redevelop or strengthen the life skills you need for success.

Amenities

  • private iconPrivate Setting
  • spa2 iconYoga Studio
  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Alicia R. Plunkett

CEO

David Denegri

CFO

Julie E. Dorman

Director of Human Resources

Paul King, MD

Medical Director

Tejinder Saini, MD

Medical Director for Adult Services

David Struble, MD

Medical Director of Child Services

Accreditations

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Mississippi

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (800) 477-3422
Building icon

8135 Goodman Road
Olive Branch, MS 38654

Fact checked and written by:
Susan Bertram, BA
Edited by:
Kerry Nenn, BSW

Reviews of Parkwood Behavioral Health System

2.6/5 (246 reviews)
2
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
5
76
4
19
3
13
2
8
1
130

Reviews

1
Do not currently recommend.

When it comes to the staff, I would say about 90 % of them are truly empathetic & care deeply for there still is about 10 % that only care about a paycheck and don't care at all for the patients or their issues. I was admitted July 3rd 24 and released July 17th 24. I was ... Read More

Candice A.
Reviewed on 7/26/2024
Staff
2
Amenities
1
Meals
1
Value
1
Cleanliness
1
1.5

The place is ugly, scary, it's scary to be there, people try to be professional but they need more experience.

Reviewed on 3/11/2019
4.5

Dual Diag: Depression / Alcoholism - Much better 7 day program than more expensive 30 day rehab centers! The staff actually cares instead of merely bossing you around (although you are well aware of who is in charge). Treatment for Depression/anxiety WITH dependency/addict ... Read More

Reviewed on 6/22/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (243 reviews)
Heavenly
1 week ago
2

I was a patient here and they treat you like crap here. ( Depending on how "obedient" you are) Once witnessed a little girl being dragged into this locked room with no windows near the restroom. They just tossed her in there and don't get me started on the food. They force you to eat it even if you're not hungry and they time when showering. You can't even joke about anything without them assuming it's related to your mental problems.

Verlissa Reed
2 weeks ago
5

My son went here. His experience was amazing. He's more open to communicating now. I really appreciate the nurses and the rest of the staff. They were so caring and concerned!!

Response from the owner2 weeks ago
Hi, Verlissa. It is very thoughtful of you to leave us such positive comments. Thank you for taking the time to share your feedback with us. We hope you are doing well!
EphemeraLost
2 weeks ago
1

If their lack of professionalism in every phone call is an indication of how this place is run, then I suggest not trusting this place with your family.

Response from the owner2 weeks ago
Your feedback is very important to us and we truly appreciate you taking the time to share it with us. We'd like to take the opportunity to follow up with you directly so that we can learn more about your concerns. At your convenience, please provide us with your contact information by visiting http://www.parkwoodbhs.com/contact-us/. Again, thank you.
Crystal Jo'Nae
2 weeks ago
1

Unprofessional staff. My child was treated here for a month and they did not follow up to notify school or transfer grades. Also, sent my child home because she had a cold and made her stay out for a few days because they thought she would make them sick then kicked her out for missing the days they asked her to.After speaking with the therapist Chrissy and trying to get clarity on why she was dismissed from program without completing treatment , I was told that she could be re accessed to be re admitted. Only to come back and go through the whole process again with a tomorrow start date then get a random phone call after leaving telling me my child can not return because I yelled at a staff member over the phone last week after they told me she kicked out for them sending her home for the cold . This is a hospital for patients who need treatment not your personal feelings. My child was dismissed twice when needed services.This established is a joke and very incompetent.

Response from the owner2 weeks ago
Hi, Crystal. Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.parkwoodbhs.com/contact-us/. We hope to hear from you soon.
Bonnie Lester
3 weeks ago
1

This is Harvey Lester. The nurses are all unprofessional. I don't feel as if my stay there helped any. The black woman on the east wing with the red hair and flashlight that worked night shift should be fired.

Response from the owner3 weeks ago
Hi, Harvey. Thank you for taking the time to reach out to us. We would like to get some more details so that we can further look into your concerns. So that we can follow up with you directly, please provide us with your contact information by visiting http://www.parkwoodbhs.com/contact-us/. Thank you again.
Faith Purnell
1 month ago
3

Its a good place but some of the ladies in pre ad be cursing and gossiping in front of the kids

Response from the owner1 month ago
Hello, Faith. We appreciate your feedback. We would like to get more details about this; please visit https://parkwoodbhs.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
Regina Velloza
1 month ago
4

The facility was nice and the staff for the most part were polite. Only had one issue but it was resolved by me. I would recommend Parkwood.

Response from the owner1 month ago
Hi, Regina, Thank you for your kind words! Your recommendation means so much to us and we truly appreciate you taking the time to share your feedback with us. Again, thank you, and have a great day!
Seven 7 Seven
1 month ago
4

I am a Black, disabled female veteran and federal employee who has struggled with severe clinical depression, PTSD, and anxiety since 2002. Recently, I sought help at Parkwood due to experiencing suicidal ideation, which led to my admission on Wednesday, October 23, 2024.First Impressions Matter: Initial Admission Experience:My initial encounter with your receptionist left me feeling unsettled and undervalued, as she appeared impersonal, unapproachable, and somewhat dismissive. This experience was discouraging at a vulnerable moment. However, my admitting nurse was exceptional, showing genuine empathy and support, which reassured me as I began my time at Parkwood.Religious Sensitivity and Staff Attitudes:During intake at the Ivy Trails cottage, I wore a religious head covering, which is essential to my beliefs. Staff were initially respectful, but early the following morning, I was abruptly awakened by staff (Diane) questioning my head covering s safety, which could have been discussed at a more appropriate time. Additionally, Diane later asked, What is your religion? in a manner I found invasive and inappropriate. Diane's comments about my good hair upon removing the head covering further indicated a misunderstanding of my motivations, assuming they were based on vanity rather than religious observance. These interactions made me feel uncomfortable and misunderstood, raising concerns about cultural and religious sensitivity.Targeted Actions and Inconsistencies in Policy:Over the next few days, I noticed Diane's unfair treatment towards me. For instance, after wearing my issued robe for warmth, Diane informed me I could no longer wear it without providing me a consistent or valid explanation. During visiting hours, Diane announced new restrictions on robes, but her close, aggressive gestures and facial expressions directed at me, left me feeling targeted and intimidated. This pattern continued with Diane restricting access to more than one snack bag, despite this not being a previous rule. These actions, although minor, became part of a pattern that felt unnecessarily punitive and antagonistic towards me.Conclusion: Seeking Respect, Understanding, and Adherence to Parkwood ValuesMy experience highlighted areas where I felt Parkwood s values were not upheld. Specifically, the core values of treating everyone as a guest, demonstrating professionalism, and practicing teamwork did not align with my interactions with certain staff, specifically Diane. I hope that sharing this feedback will prompt a review and encourage training or measures to ensure that all patients feel respected, culturally understood, and supported.I would like to conclude by extending my sincere gratitude to several members of the Ivy Trails staff. I deeply appreciate their professionalism, encouragement, consistency, healing energy, patience, and expertise. Each of these remarkable women exemplifies Parkwood s core values: treating everyone as a guest, demonstrating professionalism and excellence, and practicing teamwork. Their unwavering support has made a meaningful difference in my journey, and I am thankful for their compassion and dedication.Special thanks to: Ms. Marquitta Ms. Natalie (Momma) Ms. Rachel Ms. Pam Ms. Tonya Ms. Lolli Ms. MickieThank you again for considering my feedback, and I hope these reflections can contribute to ongoing improvements in the patient experience at Parkwood.

Response from the owner1 month ago
Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting http://www.parkwoodbhs.com/contact-us/. We hope to hear from you soon.
Ellen Jackson
2 months ago
5

I wasn't a pt there but my grandson was and he seem to be better since he got out and I never had a problem speaking with him when I called and the staff was very polite and the Dr kept me notified of any changes....

Response from the owner2 months ago
Hi, Ellen. We are delighted to see this review. Thank you for the kind comments! Have a wonderful day.
Aletha Scott
2 months ago
5

Niki Robinson
2 months ago
5

jaxsmummy
2 months ago
5

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