Parkwest Medical Center – Senior Behavioral Health

9352 Park West Boulevard
Knoxville, TN 37923

About Parkwest Medical Center – Senior Behavioral Health

Parkwest Medical Center – Senior Behavioral Health, located in Knoxville, Tennessee is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery.

Specialty rehab programs at Parkwest Medical Center – Senior Behavioral Health include age-sensitive addiction treatment considering health and life-stage issues of older adults.

Latest Reviews

Skip Dogoda
2 weeks ago on Google
5
The medical records staff were very courteous and helpful! Many thanks to Casey and Mitzi!
Michael Hurn
2 weeks ago on Google
1
Cafeteria cook was not professional at all, I ordered a cheeseburger the patty was already on the grill hard as a rock and the fries were already hanging over the grease, nasty is an understatement
Response from the owner2 weeks ago
Michael, we appreciate your sharing these concerns. If you would like to talk, we are just a phone call away: 865-373-1633.
Linda Neal
3 weeks ago on Google
5
I wish there were more stars that I could give you, but the one thing that I can do is to Thank you for the Care that was given to my husband while in the hospital. He was in the Emergency room for two nights and was given excellent care by the nurses especially Michael and Tabitha. On Monday he was transferred to the Senior Behavioral floor where he was treated for severe reaction to complications of new prescriptions. He of course has dementia which made it much worse. The staff and nurses gave him excellent care.Again Thank you for everything.Linda Neal Wife of Jimmie Neal
Response from the owner1 week ago
Thank you for the great review!

Location

Accepted Insurance

Parkwest Medical Center – Senior Behavioral Health works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Contact Information

Phone icon (865) 373-1000
Building icon

9352 Park West Boulevard
Knoxville, TN 37923

Reviews of Parkwest Medical Center – Senior Behavioral Health

3.3/5 (897 reviews)
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Reviews

1

I know I’m young for my issues, but that doesn’t mean they should ignore my symptoms. Glad I found some other place where they did not take me for granted.

Reviewed on 1/9/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.3 (896 reviews)
Skip Dogoda
2 weeks ago
5

The medical records staff were very courteous and helpful! Many thanks to Casey and Mitzi!

Michael Hurn
2 weeks ago
1

Cafeteria cook was not professional at all, I ordered a cheeseburger the patty was already on the grill hard as a rock and the fries were already hanging over the grease, nasty is an understatement

Response from the owner2 weeks ago
Michael, we appreciate your sharing these concerns. If you would like to talk, we are just a phone call away: 865-373-1633.
Linda Neal
3 weeks ago
5

I wish there were more stars that I could give you, but the one thing that I can do is to Thank you for the Care that was given to my husband while in the hospital. He was in the Emergency room for two nights and was given excellent care by the nurses especially Michael and Tabitha. On Monday he was transferred to the Senior Behavioral floor where he was treated for severe reaction to complications of new prescriptions. He of course has dementia which made it much worse. The staff and nurses gave him excellent care.Again Thank you for everything.Linda Neal Wife of Jimmie Neal

Response from the owner2 weeks ago
Thank you for the great review!
David Boone
4 weeks ago
5

I came in to the ER for a kidney stone, and I was impressed with the staff and the courtesy and staff wasWere very caring.Laura G was my nurse and she was always smiling and very caring and understanding.KeepUp the good work!

Response from the owner4 weeks ago
We appreciate your kind words. Thank you for praising our team members! Have a great day!
Jane Parker
4 weeks ago
5

I had an echocardiogram last week at Parkwest Medical Center. Bo was my tester and I could not have had a better experience. He let me know what he was doing at every stage of the test. I asked a ton of questions and he happily answered them all. He was calm, polite and very respectful.

Response from the owner4 weeks ago
Thank you for praising our team members! We appreciate the kind words. Have a great day!
Earle Burkhardt
4 weeks ago
5

Response from the owner4 weeks ago
Thank you for the great review!
jerry byrd
4 weeks ago
1

This last time dealing with them for a month. The hospital staff has gotten terrible

Response from the owner4 weeks ago
We always seek to improve experiences for our community. Your concerns matter to us. Please feel free to call us at 865-373-1633.
Tony Grenis
1 month ago
5

Jeffrey made the check in experience truly enjoyable. If you get a chance to work with him, you are going to be entertained for sure.

Response from the owner1 month ago
Thank you for the great review!
Jessica Riedel
1 month ago
1

I just moved here from TN and I have been to ParkWest Medical Center twice, this is the second time I have come in for my gallbladder! They take 30minutes to get you back then send you back out to the front and then takes at least 2-3 hours to bring you back to see a DR! If my gallbladder bursts while I m sitting here waiting to go back I will sue the hell out of this hospital! The nurse up front thinks everything is a joke and doesn t t give a shit about the patients!! Crying n screaming in pain and it s all fun and games to them! I would never recommend this hospital to ANYONE EVER!!!! I will be contacting the supervisor/manager or whoever is in charge!

Response from the owner1 month ago
Ms. Riedel, we appreciate your sharing these concerns. Our goal is to be the first and best choice in our community, and we work constantly to improve our services. Please feel free to call us at 865-373-1633.
Steve Baker
1 month ago
5

I just had hip muscle tear surgery. The staff and the facilities were first rate. The nurses were professional and courteous. My doctor, Dr. Hamilton, was excellent.

Response from the owner1 month ago
We appreciate your positive comments. Your kind words affirm our commitment and vision.
Veronica Whaley
1 month ago
5

Response from the owner1 month ago
Thank you for the great review!
Shannon Simpson
1 month ago
5

My mom was on the ICU step down floor and I wanted to take a minute to give a shout out to a couple people.I will start with one of our nurses-Matthew. He was incredible and made all the difference in a very difficult time. He deserved 5+++ stars!Other nurses that deserve 5 stars-Patty, Cara, Sarah, Lakin.And I cannot forget to mention Leonat Johnson. She was always there and willing and able to help with anything we needed.I want to mention Tracy Ferguson and David Jones too. Tracy came by multiple times to check on us and make sure we had everything we needed. David was a gentle soul who was very respectful while doing his job of keeping our room tidy.We lost my mom but these people showed kindness, compassion, and went over and above.Dr. Grills was also exceptional. He guided us through a very difficult time. We will always remember him.If you can request any of these people, then do!

Response from the owner1 month ago
Thank you for taking time out of your day to leave this review. We appreciate the kind words.
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