Palouse River Counseling

340 Ne Maple Street
Pullman, WA 99163

About Palouse River Counseling

Palouse River Counseling is an addiction treatment clinic located in Pullman, Washington. They offer services for both youth and adults who are suffering from drug or alcohol addictions. They are also considered a dual diagnosis center, which means you can get specialized treatment offerings if you also suffer from co-occurring mental health conditions, such as depression, anxiety, PTSD, bipolar disorder, and schizophrenia.

Their level of care is limited to intensive outpatient care, which can give you more independence but less structure and supervision. With IOP services, you’ll have the added luxury of being able to return home for work or school, instead of staying there overnight for extended periods of time as you would at an inpatient or residential treatment program.

One thing I particularly liked about this clinic was that they offer different programs on different days, such as a recovery/relapse prevention group on Tuesdays and Thursdays, or their adult substance abuse group on Wednesdays. They also have a co-occurring group on select nights. They also offer medication management, which can help make your entire experience easier.

Before we get to their main counseling services, I thought it was cool to mention that they have a ropes course. This activity gives you the chance to face challenges alone and in groups, giving you challenging activities that can help reinforce teamwork and build individual self-confidence.

The counseling services at this outpatient center include individual therapy and group therapy. Both of these are pillars in the recovery community that can drastically shift your mindset from negative to positive.

Latest Reviews

Deedee Logue
4 months ago on Google
1
Very disappointed in this place if you're grieving and going through a hard wouldn't go here because you will just have to constantly wait weeks on end and then be rescheduled again for weeks on end my daughter is only nine and she's lost a lot of people in her short little life and she just wanted to see someone but they just keep rescheduling her heart breaking if I can get this place a zero star I would
c3c3 cupcak3
4 months ago on Google
2
They have some good programs available but the counselors themselves are super unprofessional and discuss clients with their coworkers which violates hipaa.
Deadly Indigenous Creature
5 months ago on Google
1
This place unfortunately is the only center on the Palouse. Personally it's a joke. The counselors don't know what they are doing and it's amazing the have schooling to do what they do. I don't advise on going here for any sort of counseling or treatment!

Location

Accepted Insurance

Palouse River Counseling works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
heart-hands iconIntervention Services
It can be difficult for family and friends to carry out a successful drug intervention in Washington on their own. Intervention services can help. These services typically include education about addiction and enabling behaviors, expert facilitation for interventions, and recommendations for appropriate treatment. Often, the involvement of intervention services can create a smooth transition into rehab.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills training in Washington involves relearning how to manage daily living. It boosts your abilities and confidence so you can overcome challenges both big and small, without returning to substance use.

Contact Information

Phone icon (509) 334-1133
Building icon

340 Ne Maple Street
Pullman, WA 99163

Fact checked and written by:
Benjamin Cardenas
Edited by:
Peter Lee, PhD

Reviews of Palouse River Counseling

2.55/5 (31 reviews)
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Reviews

1

The day I realized the conversations I had with my counselor were discussed with other people as a matter of gossip, I knew this place was a joke. It is just a revolving-door money grab scheme.

Reviewed on 2/15/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (30 reviews)
Deedee Logue
4 months ago
1

Very disappointed in this place if you're grieving and going through a hard wouldn't go here because you will just have to constantly wait weeks on end and then be rescheduled again for weeks on end my daughter is only nine and she's lost a lot of people in her short little life and she just wanted to see someone but they just keep rescheduling her heart breaking if I can get this place a zero star I would

c3c3 cupcak3
4 months ago
2

They have some good programs available but the counselors themselves are super unprofessional and discuss clients with their coworkers which violates hipaa.

Deadly Indigenous Creature
5 months ago
1

This place unfortunately is the only center on the Palouse. Personally it's a joke. The counselors don't know what they are doing and it's amazing the have schooling to do what they do. I don't advise on going here for any sort of counseling or treatment!

Danny Winchester
6 months ago
1

I personally love my counselor, I've been with her for years and she has been a huge asset to me. However, they have recently rolled in a new policy. Pretty much, you're supposed to focus on one thing, and then "treat" this thing in 6 months, then get kicked out the door.For me personally, I need several months to even open up to someone, and things for me change since I have a lot of issues due to life long trauma. Not to mention, part of the deal with the psychiatry in there is to see therapy if I'm on their medication management program. (Which I am.) So I'm not sure how I'm supposed to be both, if I'm going to be without a therapist.Needing to find a new therapist to take care of my mental health is extremely stressful and even harmful to my mental health, since I'm going to have to get to know a new therapist so technically not be treated for several months. This a warning: GO ELSEWHERE. Especially if you need long term mental healthcare. The people in charge don't care about you as a patient.

Jeremy Boutin
1 year ago
1

Poor communication, very disorganized and not helpful. Go somewhere else if you can.

Sarah Humphreys
1 year ago
2

I'm more than upset with this place I didn't get the paperwork in my phone wasn't working so I had no way of contacting them but even worse my therapist never reached back out to me even after sending emails. I will never go back. I feel like they all just gave up on me when I needed them the most so disappointed

Jessica Biles
2 years ago
2

The receptionist team created so many obstacles for me that I ultimately ended my counseling with PRC.My family worked hard to get counseling for many months after going through family trauma. When we finally were able to get on the list (completely understand a long list and taking time for that) we continued to experience obstacles.We showed up to an appointment for my 8 year old daughter only to be told we didn t have an appointment. Her counselor ran into the waiting room and started addressing a father and his little boy - regarding Emily s case!!!! It was awful. For the well-being of my daughter, she continues with counseling and really likes her counselor.I have missed appointments because they were changed without my knowledge and every time I was blamed. The blame felt passive aggressive most of the time. I never received a reminder text, call, or email about my appointments like my husband gets for his. (He is still getting counseling as well and has a working relationship with his counselor.)One appointment I showed up for, on time, to be told the time had changed to an hour earlier. There was no discussion about how to rectify that or any kind of apology from the receptionist. (They also rarely smile when walking in. It s a very awkward, uncomfortable environment, particularly as I m going to seek mental health help.) My counselor called me a few minutes later to help clear up any miscommunication and honestly ended up supporting the receptionist team over me, his client. It was clear he had that hour open and had I been given the opportunity by the receptionist or the counselor, I would have appreciated going through with my appointment that day.The fact of the matter is I need some support in the way of counseling. I was hoping PRC would be the answer. After multiple receptionists messing up appointments and passive aggressively blaming me or my family for not paying attention, that building and the name itself has become a trigger. It became more stressful to go to counseling than stay home and read books like Cleaning Up Your Mental Mess by Dr. Caroline Leaf.If you decide to use PRC services, put on a bit of armor before engaging with the receptionist team.

Treyon Reche
2 years ago
5

Kind people

Crisantemo Klein
2 years ago
1

My daughter was referred to PRC before her graduation from WSU. When she called PRC however the front desk couldn't find her referral. She had to contact WSU clinic to send them a copy. Then, after waiting for 6 weeks the counselor evaluated her and said that she would have to talk to her supervisor and call her the next day. The next day, the counselor said that they couldn't offer her services and that she had to look somewhere else. All she needed was psyquiatric services for her prescription and the Psychiatrist @WSU said that she would get good services @PRC, so she thought. Now, after a few years she needs psychotherapy and when she called them, the front desk was not very friendly. They don't offer a waiting list, they just tell you to call in a month to see if you are luck enough to get a spot for an appointment. The other clinic in Pullman that offers mental health has a one year waiting list for a psychotherapist. Palouse area has no regard for the residents who need mental health services. Hey, its election year, maybe we should make some noise! The Hospital should step up in that regard!

A. Rose
2 years ago
5

Love Pete he s the best!

Richard Riley
2 years ago
5

It took some time to get a slot but it's been worth the wait. My counselor has made things comfortable while introducing new techniques. It's been about 8-months and going really well! I've appreciated the friendly office staff as well!

Welcome to Depression Island
2 years ago
1

suggested I hug a tree, didn't cure me.

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