Palo Verde Behavioral Health

Tucson, Arizona

2695 North Craycroft Road
Tucson AZ, 85712

(520) 322-2888

About Palo Verde Behavioral Health

Palo Verde Behavioral Health is a Joint Commission Accredited facility located on Craycroft Road in Tucson, Arizona. They treat adolescents 12-17 and adults 18 and over for substance use disorder. They also treat dual diagnosis patients.

The program is affirming for patients of any gender or sexual orientation and welcomes LGBTQI patients. They’re also culturally sensitive. They have trauma informed services for first responders, veterans and active duty military.

Most insurance plans are accepted at the center. They also take government funded insurance such as Medicaid, Medicare and TRICARE.

The center offers adolescent inpatient services that deal mostly with behavioral and mental health issues. They have crisis stabilization and anger management and also deal with abuse issues. The kids are involved in group and individual therapy.

For adults, there’s an inpatient detox program to start your substance use treatment. You’ll first have a physical exam, and they’ll assess the level of your chemical dependency. Once you’re detoxed and stabilized, you’ll begin therapy for your substance use and any co-occurring mental health disorders. Some common co-occurring disorders include anxiety, depression, bipolar disorder and schizophrenia.

There’s also a partial hospitalization program (PHP). This is an intensive program to help manage increased symptoms that negatively impact your daily life but don’t require the 24 hour monitoring of an inpatient program. You’ll have comprehensive services with a psychiatric program.

The intensive outpatient program (IOP) is less restrictive than the PHP but helps if you’re unable to handle your illness on your own. The IOP has group therapy services.

Dollar icon Payment Options

  • shield-cross iconPrivate Insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • medicare iconMedicare
  • medicaid iconMedicaid
  • medicare iconMedicare
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

intensive-outpatient iconIntensive Outpatient

Intensive inpatient programs (IOP) offer high-level support for clients in early recovery, those exiting detox or inpatient rehabs, and those at an elevated risk of relapse. Intensive outpatient treatment typically includes rigorous individual, group, and family counseling. Evidence-based complementary therapies, such as acupuncture and massage, are widely available. Medication assisted treatment (MAT) may be provided. Clients in IOP receive a minimum of nine hours of treatment per week but may engage in up to 20 treatment hours weekly.

aftercare iconAftercare

Rehab aftercare programs support clients' successful reintegration into their home, workplace, and community. Drug rehab aftercare presumes that recovery requires life-long support. These programs typically offer a wide variety of services customized for the clients' unique and evolving needs. Clients may receive vocational training and career counseling, housing assistance, legal aid, peer coaching, and 12 step program induction, among other services. Clients' case managers often play a lead role in rehab aftercare planning.

12-step icon12-Step

Many addiction recovery centers base their treatment modalities on the 12 step program model, and those in treatment often transition to community-based programs. These programs can also be effective for clients who choose not to enter rehab. Traditionally, 12 step meetings are designed to provide intensive peer support whenever it is needed. In addition to group meetings and peer sponsorship, participants "work the steps" to achieve recovery through a systematic healing of the mind, body, and spirit.

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) offers a short-term alternative to inpatient treatment or a step-down option after a residential program. With PHP treatment, you'll receive 6 to 8 hours of daily support, up to 5 days a week. The duration of a partial hospitalization program can vary with the average length being 90 days. While commuting is necessary, some programs also offer telehealth options. PHP treatment is often covered by insurance and typically offers medication management, relapse prevention techniques, and behavioral therapy.

24-hour icon24-Hour Clinical Care

The initial phase of recovery treatment typically includes 24-hour clinical care in Arizona. This constant supervision ensures a safe detox process, which helps the individual physically stabilize from substance use. Patients will receive medications to curb withdrawal symptoms and cravings, as well as other necessary medical treatment. This period typically lasts up to a week, then the individual will receive medical clearance to begin inpatient or outpatient rehab.

medically-assisted-detox iconMedically Assisted Detox

The safest way to remove addictive substances from your body is done under the care of licensed medical professionals. Known as medically assisted detox, this level of care is typically in an inpatient setting with a team of medical experts that may include doctors, nurses, and mental health clinicians. Medications like Suboxone, methadone, or Vivitrol may be administered to help alleviate withdrawal symptoms.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

children iconChildren program

elderly iconElderly program

hearing iconHearing impaired program

lgbtq iconLGBTQ program

military-hat iconMilitary program

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

dialectical iconDialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

desert iconMotivational Interviewing

The goal of motivational interviewing in Arizona is to enhance your confidence in your ability to make changes in your life. It encourages you to commit to change and plan for the process of making those changes that will allow you to reach your goals.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

life-skills iconLife Skills

Developing life skills is an important piece of addiction recovery treatment. These skills help you succeed in day to day tasks and live a healthy, independent life. They include communication, critical thinking, problem solving, self control, and resilience.

medical-detox iconExperiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Check icon Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Phone icon Contact

Phone icon (520) 322-2888
Building icon

2695 North Craycroft Road
Tucson AZ, 85712

Call Now - Help is Available
Get Help Now - 520-428-0475
Question iconSponsored
Edited by:
Kerry Nenn, BSW

Reviews

2.49 (147 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (146)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
0
Value for Cost
0
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
1

The medical staff were the only ones who were friendly with me, their work was very efficient, however the administrative staff treated me in a horrible way, they need to train their staff in customer service, should have more compassion to deal with people who suffer, they ... Read More

Reviewed on 2/19/2019
Overall Experience
Date Submitted

Google Rating

2.5 (146 reviews)
Mitchell Thomas
2 months ago
1

Apparently, you can t give zero stars. This kind of long but if you re naive about these hospitals, like I was, it may be worth a read.I took my girlfriend to Palo Verde hospital to see if admission would be appropriate for her. She came voluntarily and she wasn t acting out in any way. I filled out a questionnaire for her similar to the ones we all get at various medical appointments. Big mistake! They called her name and she went with the assessment person. Sometime later the assessor came out and said she wasn t sure but she thought my girlfriend would be admitted. She invited me to come with her because my girlfriend was asking for me. GF told me she changed her mind and she wants to leave. I wasn t sure about the vibe of the place either. I told the assessor that we weren t going to wait for the decision on GF s admission, and that we were leaving. The assessor said we had to wait until she spoke to the doctor. GF and I looked at each like WTH is this? We were behind locked doors at this point, and I was really naive about psychiatric hospitals, or at least this one. Of course, the assessor returned to report that the doctor determined my GF must stay at the facility. We couldn t believe it! Naturally the doctor refused to come and discuss his decision with us. I protested to assessor that GF came voluntarily and changed her mind before being admitted. I was calm, but firmly stated that we are leaving. Assessor referred to questionnaire that I filled out. I didn t take it seriously and must have marked some buzzwords like Suicide and Drug use. I informed assessor that I filled out the form so it s probably not valid and I pointed that GF was in no way in crisis. The assessor then became rattled and she threatened to petition GF (which they did!), and she threatened to also petition me! Unbelievably unprofessional!So, you re locked inside, and then locked outside. There was nothing I could do. About a week later an administrator type called asking if I could pick up GF. She was very nice and professional. When I related the story to her she was quite surprised and she clearly didn t want to believe it. I decided not to push it and just get my girlfriend out of there.When I picked her up she was like a Zombie. She went in for very high anxiety and panic attacks. They gave Haldol when Ativan would have worked very well. Those antipsychotic medications are horrible and evil and haven t changed much in 70 years. Psychiatry is an abject failure. I will not take anyone to one of these hospitals ever again. Be very careful when you go behind a locked door and what you at these places, especially at Palo Verde.

Response from the owner2 months ago
Hi, Mitchell. Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.paloverdebh.com/contact-us/. We hope to hear from you soon.
Paradise Figueroa
2 months ago
1

notice how the only people rating 5 stars are the staff lol

Response from the owner2 months ago
Your feedback is very important to us and we truly appreciate you taking the time to share it with us. We'd like to take the opportunity to follow up with you directly so that we can learn more about your concerns. At your convenience, please provide us with your contact information by visiting https://paloverdebh.com/contact-us/. Again, thank you.
Corrie Wise
2 months ago
5

I recently graduated from my IOP. The therapists in outpatient were amazing and I feel able to face the world again and handle whatever it tosses at me.

Response from the owner2 months ago
Hi, Corrie. Thank you for taking the time to share your kind words with us! Compliments such as these are held very dear to our hearts. We re currently working on a staff recognition campaign and would like to share your kind words with our community. If we may include your anonymous feedback, please fill out the following form by visiting https://ebgw.short.gy/PaloVerde. Thank you again for sharing your thoughtful comments with us.
Keiera James
2 months ago
5

The staff are really good and especially nice and supportive. I had a really fun time being their.

Response from the owner2 months ago
Hi, Keiera. We think we have an incredible staff too! It's always nice to see messages like this. We hope you have a great day.
LunaRolls
2 months ago
1

Would give 0 stars if possible. I stayed there for a week in late November, early December for 8 days in the juvenile unit. They wouldn't give me a brush or a comb because they didn't have any. My parents had to drive 5 hours from where we live all the way to Tucson just to get me a brush. The girl I was rooming with stole my socks, they did nothing about it. They missed taking my blood multiple times, causing unnecessary pain and distress. I had low blood pressure problems, they didn't believe me and told me I was probably just moving too fast and that I needed to slow down. On top of this abhorrent treatment, when my parents came to check me out, they were left alone at the front desk, with the window wide open and all of the keys and files left out right there, which is a major HIPPA violation. Don't send your kids here ever, you'd be better off just taking care of them yourself.

Response from the owner2 months ago
Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting http://www.paloverdebh.com/contact-us/ so that we can follow up with you. Thank you again and we hope to hear from you soon.
Pan The Man
3 months ago
5

Never been heard good things. My wife there now 7-4-2024. God bless everyone. Happy 4th of July!

Response from the owner3 months ago
We appreciate the five stars!
Amanda Conniff
3 months ago
5

Shorty Mack
3 months ago
1

DO NOT GO HERE EVER!!! This place is so familiar with violating and doing the exact opposite of help. They are rude, aggressive ppl. This place need SHUT DOWN ASAP. ALONG WITH SUED AND ALL LICENSES TAKEN. Kidnapping , fraud, abuse and this is only to name a few. Stay clear.

Response from the owner3 months ago
Thank you for reaching out to us with your feedback. So that we can address your concerns directly, please provide us with your contact information by visiting https://paloverdebh.com/contact-us/. Thank you again.
Alexis Maya
3 months ago
2

I was petitioned to come here because I was having suicidal thoughts. I was in West unit. It was rough and scary being there but Terry the nurse made me feel loved and valued. I will always appreciate her! I m happy to be home and back at work.

Response from the owner3 months ago
Hi, Alexis. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://paloverdebh.com/contact-us. We hope to hear from you soon.
rosietheriveter1
3 months ago
1

The staff turn over rate is ridiculous here!!

Response from the owner3 months ago
Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.paloverdebh.com/contact-us/. We hope to hear from you soon.
Aaron Burns
3 months ago
4

Absolutely the best service for behavioral health and services there is people have these weird expectations when it comes to hospital but understand something we're all in the same boat trying to improve our health. It's unfortunate that I had to give 4 rating because and the doctors kept this discreet thank God and majority staff had my back but there was a staff member who touched me inappropriately this last stay which causes. Me to hands on leave on bed to get me up by name chase I leave the community to judge that but needed to put that it was delt with by doctor fast tho again I remind ppl were human and all want to progress our future God bless everyone including here and the people who were patient out ball park patience .

Response from the owner3 months ago
Hi, Aaron. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://paloverdebh.com/contact-us/. We hope to hear from you soon.
Angelica Gutierrez
4 months ago
5

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