Palmetto Lowcountry Behavioral Health Rehab in Charleston, SC

Palmetto Lowcountry Behavioral Health

2777 Speissegger Charleston, SC 29405

About Palmetto Lowcountry Behavioral Health

Palmetto Lowcountry Behavioral Health, located in Charleston, South Carolina is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders.

Latest Reviews

Phoenix Watcher

1 week ago on Google

Eh it had it's ups and downs the staff made me feel like a number the residents/people there for treatments made me feel human not very well off financially so no car family wasn't able to bring me clothes so after 5 days of sitting in ripped pants/hospital gowns they finally got me some clothes the unit I was in was weirdly shaped it had the main unit a door and than 4 more rooms if you were back there you were out of your room at 7am compared to the 9am time the main area got also weren't allowed in the back rooms 30+45 minutes before lights out so showering was difficult aince 2 people needed too shower 2 people to a room except some.people didn't have that it's a coed unit both genders and for treatments mr james ab mr Greg and cameron along with some support counselors were freaking amazing they helped me the most it wasn't pleasant in the least but it was what I needed those few 3 or 4 people made that place helpful as far as security went it was pretty much lockdown they had the keys/bands to go places(understandable) they kept the adults away from the kids so no interaction aside from the hey in passing which I never passed them or any other group on my way to eat or activities were forced to stay in the main group room from 9am-about 9pm I get that part but also sometimes there's a little much going on there and it's alot to take in 3 groups/events in between meals which again I understand bit when you firdt get there your still inshore frommwhat happened and maybe you wanna rest up some but can't andni get it your there to get better but there's no reflection time no decompression time there is some down time in between groups but more often than not it's way to loud to do any real reflection in the end you get out what you put in and I pulled everything I could from everyone I could if you go amhere or anywhere else talk to other residents talk to people get there experiences and try and make it work for you cause it did me

Response from the owner2 days ago

Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting http://www.palmettobehavioralhealth.com/contact-us/. We hope to hear from you soon.

Donald Barnes

1 week ago on Google

My experience here was great. I came in messed up. They saved my life and appreciate the care. Especially Mr. James, Mr. Greg and Nurse Kate!!

Response from the owner5 days ago

Hi, Donald. Thank you for taking the time to share your feedback with us! Kind words such as these are held very dear to our hearts, so we will be sure to pass your comments along. We hope you are doing well, and thank you again!

lewis davis

2 weeks ago on Google

This center is basically a county jail. There is abuse and neglect, just google Palmetto Lowcountry behavioral health of Summerville and it will tell you all you need to know

Response from the owner1 week ago

Hello, Lewis. We appreciate your feedback. We would like to get more details about this; please visit http://www.palmettobehavioralhealth.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

7.7 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Contact Information

(843) 747-5830

2777 Speissegger
Charleston, SC 29405

Get Help Now - 803-575-2354

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Reviews of Palmetto Lowcountry Behavioral Health

2.7/5 (267 reviews)

131

Google Reviews

2.7 (267 reviews)

1 week ago

2 weeks ago

Response from the owner2 weeks ago

Alex Canada

1 month ago

Was a patient on the adolescent unit in June 2022 after being surrendered on a 5150 at a local hospital. I am not a resident, nor have I ever been a resident of the CHS area, and this facility is about an hour and a half drive from my residence. If you care about your children, do not send them here.They forced me to take hydroxyzine (I had never taken it before) and I had a very negative reaction to it and staff left me to sit unresponsive but conscious for 6 hours in the common room without checking on me once. Some of the other patients were corralled around & were the ones actually checking on me- the patients had more empathy than the staff. They also tried to get the staff to help me, but the staff ignored them & me until it was time for us to go to our rooms. I didn't even know how much time had passed. I had to be carried to my room by three staff members. I never recieved proper medical treatment for my reaction to the medication. They also failed to inform my legal guardian of my reaction to the medication even though they said that they did. Additionally, I now have heart rhythm problems because they put me on citalopram (which has not been approved for use in adolescents).Fights break out on the daily and my life/wellbeing was threatened at least a dozen times while I was here by both other patients and staff. One fight was so bad they had to bring in hospital workers to do x-rays on the patients who had taken beatings. The doctors do not listen to your concerns regarding medication changes/side effects and this facility does not aim to treat the cause of patients' problems- they just drug you up to stop the symptoms and send you out to figure it out on your own after signing a contract so they won't be legally liable if you do something. Additionally, they did nothing about an older patient (17 y/o) making advances and saying innapropriate things to/about two of the younger patients (12 y/o).None of the other patients or myself was allowed visitation due to "Covid restrictions" despite the fact that minimal to zero other protections had been put into place for patients regarding illness.This is not a safe facility whatsoever, and the gross negligence from staff is genuinely disgusting. They do not offer dietary accomodations, and the cleanliness of the facility is extremely questionable. This place needs to be closed down and the people who run it need to be investigated. Me and many others have left this facility with more trauma than we arrived with.

Response from the owner1 month ago

Hi, Alex. Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting http://www.palmettobehavioralhealth.com/contact-us/ so that we can follow up with you. Thank you again and we hope to hear from you soon.

Ricardo Lobo

Good service and food

Hi, Ricardo. We are delighted to see this review. Thank you for the kind comments! Have a wonderful day.

Key

Hello, Key. We appreciate that you took the time to review us. We would like to attain more details about this; could you please visit http://www.palmettobehavioralhealth.com/contact-us/ at your earliest convenience and provide us with your contact information? We look forward to hearing from you.

Madison Fields

This place needs a management change. Just no.

Hi, Madison. Thank you for taking the time to reach out to us. We would like to get some more details so that we can further look into your concerns. So that we can follow up with you directly, please provide us with your contact information by visiting http://www.palmettobehavioralhealth.com/contact-us/. Thank you again.

Evelyn

I was treated with respect

Hi, Evelyn. Thank you for taking the time to leave such great feedback and a high rating. Have a great day!

Mercedes Fulmer

If I could leave 0 stars for this poor excuse of a facility I would. If you or anyone that you love needs any form of behavioral or mental health, don't walk away from this place...RUN!! Negligence does not even begin to describe what is happening behind their doors. Anyone unfortunate enough to be placed in their care WILL leave in worse shape than they came in. The staff has no idea of anything going on. The doctors are not on-site and they are not properly staffed or equipped to handle any urgent medical intervention. Please DO NOT send anyone here!! They should not even be open. It is absolutely sickening to witness the things taking place at this "medical facility". CLOSE THEM DOWN!!!!!

Hi, Mercedes. Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.palmettobehavioralhealth.com/contact-us/. We hope to hear from you soon.

Kaitlin

I recently spent time at Palmetto Lowcountry Behavioral Health, and unfortunately, my experience left much to be desired. While the staff were kind and did their best, the facility itself has serious issues that need addressing.First and foremost, the safety and comfort of patients are compromised. I, along with other women, had to deal with inappropriate behavior from a male patient who repeatedly engaged in explicit actions. Staff seemed unable to act, citing administrative restrictions, which left many of us feeling uncomfortable and unprotected.The environment itself is not conducive to healing. The lighting is harsh and anxiety-inducing, and loud music blared for hours, which only heightened stress. On the therapy side, I was disappointed that only group sessions were available, with no option for individual therapy. A balance of group and individual therapy is crucial, but here, that balance is missing.Another uncomfortable aspect was the bathroom situation. Rooms were locked during the day, meaning we had to request access to the bathroom, which felt demeaning as an adult. This setup could easily be adjusted to respect patients privacy and dignity.Finally, the entire facility operates on paper records, with no computer systems in place. This approach feels outdated and slows down processes, impacting the quality of care.While the staff were compassionate and hardworking, the facility's practices and policies need a serious overhaul to create a safe, supportive, and respectful environment for patients.

Hi, Kaitlin. Thanks for taking the time to share this review. Could you please visit http://www.palmettobehavioralhealth.com/contact-us/ and provide your contact information so we may be in touch with you personally? Thank you in advance for your time.

Zane Kreider

I was impressed with how clean and organized the unit and staff were!

Hello, Zane. So glad to hear this terrific feedback! Thank you for taking the time to leave us this review. Take care.

Tim McGuire

2 months ago

Staff was very friendly, very knowledgable about detox process and helping patients in hospital. The food was questionable, not sure how often the floor is mopped but it was not very clean.

Response from the owner2 months ago

Hi, Tim. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://palmettobehavioralhealth.com/contact-us/. We hope to hear from you soon.

Overall Experience

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Date Submitted

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