Ozark Guidance Bentonville Adult Services

2508 SE 20th Street
Bentonville, AR 72712

About Ozark Guidance Bentonville Adult Services

Ozark Guidance Center is a CARF accredited behavioral health facility in Bentonville, Arkansas. They serve adults and children affected by mental health issues and substance use disorders. They’re especially known for their high quality and affordable mental healthcare. This fosters greater well being and support within the community.

Substance abuse treatment is provided as outpatient care. This involves assessment and medication management along with individual and group therapy. They also provide therapy or counseling for anger management and domestic violence.

They can address mental health conditions like stress, depression and anxiety either alone or alongside substance use concerns. They also offer drug and alcohol safety education program services and victim impact classes.

The program serves those convicted of DWI/DUI and public intoxication. And minors in possession of alcohol. Emphasis is on helping offenders address their substance use and preventing recidivism. I like how they bring together licensed specialists from different fields to deliver quality and personalized care. These experts are dedicated to helping you treat any behavioral issues preventing you from living your life to the fullest.

Latest Reviews

Cassady Cooper
1 month ago on Google
1
Absolutely awful avoid this place like the plague, they will schedule and cancel appointments 3 times in within the hour and let patients be off their antidepressants then tell them it s their fault they missed the appointment and can t get a hold over supply when they have been off for 3 days and then will make an appointment 10 days out (13 days without an antidepressant ABSOLUTELY WRONG they went to college for this and don t see an issue with what I just stated) when they canceled while someone was waiting there, and the cherry on top the note received for work had a whole different patient name on it. Also their therapy is a joke Sean will just sit there writing your note for work and then ends the session after 10 mins no help, I hope this place gets shut down or the get a whole new team who s a tulle trained and happy to be there.
Zillah shackelford
1 month ago on Google
1
Jared Sturt
5 months ago on Google
1
Good darn luck getting someone to pick up the phone or even schedule an appointment. Absolutely unacceptable customer service. Was even supposed to get an email at one point that was never delivered and can't even get in contact. Lady on the phone was very condescending. Absolutely awful.

Location

Accepted Insurance

Ozark Guidance Bentonville Adult Services works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
sober-living iconSober Living Homes
A sober living home in Arkansas provides a safe, sober-living scenario for those in recovery. If you have concerns about returning to daily life after treatment, this might be a good option for you to make a slower transition. You'll live with others in recovery, abide by strict halfway house rules, and maintain responsibilities through work and household chores. Your length of stay is flexible based on personal needs.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (479) 273-9088
Building icon

2508 SE 20th Street
Bentonville, AR 72712

Fact checked and written by:
Chika Uchendu
Edited by:
Anna Spooner

Reviews of Ozark Guidance Bentonville Adult Services

2.15/5 (26 reviews)
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Reviews

1

The staff is rude, does not care about you or your family. They just want to get your money, no matter if you get a recovery.

Reviewed on 3/8/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.2 (25 reviews)
Cassady Cooper
1 month ago
1

Absolutely awful avoid this place like the plague, they will schedule and cancel appointments 3 times in within the hour and let patients be off their antidepressants then tell them it s their fault they missed the appointment and can t get a hold over supply when they have been off for 3 days and then will make an appointment 10 days out (13 days without an antidepressant ABSOLUTELY WRONG they went to college for this and don t see an issue with what I just stated) when they canceled while someone was waiting there, and the cherry on top the note received for work had a whole different patient name on it. Also their therapy is a joke Sean will just sit there writing your note for work and then ends the session after 10 mins no help, I hope this place gets shut down or the get a whole new team who s a tulle trained and happy to be there.

Zillah shackelford
1 month ago
1

Jared Sturt
5 months ago
1

Good darn luck getting someone to pick up the phone or even schedule an appointment. Absolutely unacceptable customer service. Was even supposed to get an email at one point that was never delivered and can't even get in contact. Lady on the phone was very condescending. Absolutely awful.

Brad Shoup
7 months ago
5

I go to therapy, RDS, and see a doctor here. I really enjoy having people to talk to about my life. It s a great place. RDS goes on weekly outings to places in the area.

Shannon Elkins
9 months ago
1

Just an awful place. They really don't want to help patients. I was begging for help. It shouldn't have been this hard

Little Joseph
9 months ago
1

Stupidest game of phone tag and ridiculous "customer service" they know you have to do whatever and they don't care at all

Daniel Wilkerson
1 year ago
4

So far I am very happy with this establishment. Compared to the VA this place and the staff are a dream. For the first time in a long time I have found somewhere that wants to actually help without throwing pills at me.

Micheala Young
1 year ago
1

If I could give zero stars I would. The service there sucks! No one is willing to help people who actually need the help. They only care about their paying customers. What a trash place to go to if you need help.

Elizabeth Yates
1 year ago
1

They don't care

nathan christman
1 year ago
1

Tried calling to set up an appointment and was hung up on as soon as they answered the phone.

Jefferson Ely
2 years ago
2

Clinicians seem great. Office staff seems inexperienced and this leads to miscommunications and reschedulings. A CNA told my clinician she couldn't perform a simple DNA swab because she didn't know how to submit the coding into the system.... Unfortunately this lack of communication causes a necessary inconvenience.

roberto martinez
2 years ago
1

Worst place I ve ever been to. They only care about money. Therapy was awful. Came out with more problems than I had to begin with.

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