Monroe VA Clinic

1691 Bienville Drive
Monroe, LA 71201

Overton Brooks VA Medical Center - Monroe CBOC LA 71201

About Monroe VA Clinic

The Monroe VA Clinic is located in Monroe, Louisiana. They’re part of the VA Shreveport Health Care system. Here, they offer primary and mental health care services for military personnel, veterans and their families. They’ll help you even without an appointment but you’ll need a referral from your doctor. You can pay through self pay, private insurance or military benefits. If you can’t quite cover the costs, financial assistance is available.

Something I like about this clinic is that they integrate mental health and primary care. Their multidisciplinary team is skilled in treating many conditions including addictions and underlying disorders, such as depression and anxiety.

At your first visit, they’ll conduct a quick consultation and evaluation. This gives them the chance to learn more about you and your needs so they can create your individualized treatment plant. You’ll attend individual counseling sessions to talk about your concerns as well as peer based recovery groups. This allows you to connect with others and learn healthy coping strategies for the future.

A few clients have experienced scheduling issues and long wait times. However, most are satisfied with the level of care they receive at this clinic. One said they’ve been going here for years and have always been treated with a lot of respect.

Latest Reviews

John Allen
1 month ago on Google
5
Dr. Palla has gone above and beyond to treat me fairly.
Lisa Robinson
1 month ago on Google
5
Phillip Jackson
1 month ago on Google
1
The Va does not care about veterans. They are just here to give veterans a second chance to die for their country. Ibuprofen is the answer for this according to Dr. palla at this clinic.

Location

Accepted Insurance

Monroe VA Clinic works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare Support
Clients enrolled in rehab aftercare programs have completed high-level treatment and are typically in the maintenance phase of their recovery, receiving customized services designed to support their sustained sobriety. Case managers and care teams typically begin to plan for the client's rehab aftercare services early in the treatment process to ensure the client's fluid reentry into their home, workplace, and community. These programs evolve as clients' needs change, and frequently include peer coaching, relapse prevention, and career counseling.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 8803

Contact Information

Phone icon (318) 343-6100
Building icon

1691 Bienville Drive
Monroe, LA 71201

Fact checked and written by:
Courtney Myers, MS
Edited by:
Peter Lee, PhD

Reviews of Monroe VA Clinic

3.35/5 (31 reviews)
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Reviews

2

Doctors are good but the reception staff is unprofessional, they are very slow and never rush any process.

Reviewed on 2/28/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.4 (30 reviews)
John Allen
1 month ago
5

Dr. Palla has gone above and beyond to treat me fairly.

Lisa Robinson
1 month ago
5

Phillip Jackson
1 month ago
1

The Va does not care about veterans. They are just here to give veterans a second chance to die for their country. Ibuprofen is the answer for this according to Dr. palla at this clinic.

Brookelynn Craighead
2 months ago
1

We have been waiting for hours. They have no respect for their patients. I wouldnt recommend anyone coming to this clinic.

Frances Cotten
3 months ago
5

Jesse Campbell
5 months ago
5

John Bennett
6 months ago
1

Horrible experience at VA Clinic-Monroe. Highly do not recommend going there. I will drive the distance to the VA Clinic in El Dorado, AR before I use this place again. It is no wonder the Federal VA has such a bad reputation. Do not treat VETERANS as We are going you a favor seeing you. Our Veterans deserve better treatment than that -THEY EARNED IT!

Jamrodleon
6 months ago
1

If I could give this system a -350, I would. I wonder if military vets in other countries get fuqed by the system like us.

Trandy Barnes
6 months ago
1

Since when do the VA tell veterans that their provider is in so they have to come back when their provider is there what ever happened to walk-ins do they not do them anymore no one can predict when they get sick or hurt an need to do a walk-ins do better by individuals that served an some that lost their lives for your freedom

Randy Joe
9 months ago
3

I ve had mostly good experiences here with good staff that have shown that they care. However, good luck getting through on the phone to schedule anything. I ve left my phone on speaker for up to an hour waiting on someone to answer before waving the white flag and giving up. Just walk in.

Tim Rodgers
1 year ago
5

I have spent a lot of time and trips to several of the VAs of La. A lot with my brother and on my own and with a dear friend of my father. I ve had one bad experience 40 or more years ago and that was in Jackson Ms. I ve watched my brother die recently and as I look back l saw only respect and professionalism. I ve had several visits recently and in years past. I have only complaint and that would be trying to do anything by phone. The Shreveport, Monroe, and Alexandra have been great. On several occasions when asking for directions l would be shown not told how to get to a location . When I thru they maybe waiting to show you the destination. I say THANK YOU for your service ! They sometimes are treated badly and talked down to . I l give them a ##### five star even if you have to deal with the phone cluster!!M

Bucket List
1 year ago
5

I have been going to the Monroe VA Clinic since it opened around July 2009. Before they moved into the new clinic, I went to the VA Clinic that was out on DeSiard Street near Swartz for about 5-6 years. I have had both good and bad experiences over the years. For the most part, good. I agree that sometimes the wait can be excessive especially when you have a set appointment and are not a walk-in. Some of the doctors take too long with patients, while their other scheduled patients sit and wait on them for hours. Of course, if they are short-staffed the wait is going to be longer, but this is not something that we should take out on them. And alternatively, the employees should not direct the stress that they experience toward Veterans or each other when this happens. It's a hit and miss. I have experienced the best and worst sides of the Monroe VA Clinic, but for the most part my care has been exceptional and most employees I have encountered have been respectful and always thank me for my service. There is always room for improvement not only in this particular clinic, but with some of the employees and also within ourselves. After all, no one is perfect and neither is the VA System. It's about adjusting and adapting to any situation and making the best of it. I will add that sometimes I may get upset about the wait time, but, my health is much more important than the wait time and my doctor is extremely thorough when it comes to my care.

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