Orleans County Mental Health

14014 state Highway 31
Albion, NY 14411

About Orleans County Mental Health

Orleans County Mental Health, located in Albion, New York is a public alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Orleans County Mental Health include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Latest Reviews

Karkit Vantas
10 months ago on Google
1
My therapist Christina was horrible. I mentioned multiple times I was having thoughts of hurting myself and would like to get on medication but she never tried to help me. She confused me with other patients and the last time I saw her she told me she couldn't help me because I wasn't trying hard enough and that my PTSD, depression and anxiety were all my fault. That I *want* to stay miserable and I'm not trying to help myself. Then preceeded to remind me "Your mom is dead and there's nothing you can do to change it. You're being selfish because you have a fianc and a step daughter that love you and all you can focus on is her." Maybe, just maybe, it's because I had to watch her die? The rest of the staff that handles the appointments are fantastic but other than that it's not worth it. Find somewhere else to go too.
Rainbow Butterfly
11 months ago on Google
5
Conor Obrien
1 year ago on Google
2
Dr. O is great for the most part but the nursing staff have always been awful. I m thinking it s time for a change in providers.

Location

Accepted Insurance

Orleans County Mental Health works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting

Contact Information

Phone icon (585) 589-3260
Building icon

14014 state Highway 31
Albion, NY 14411

Reviews of Orleans County Mental Health

3.2/5 (21 reviews)
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Reviews

Overall Experience
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Reviewer

Google Reviews

3.2 (21 reviews)
Karkit Vantas
10 months ago
1

My therapist Christina was horrible. I mentioned multiple times I was having thoughts of hurting myself and would like to get on medication but she never tried to help me. She confused me with other patients and the last time I saw her she told me she couldn't help me because I wasn't trying hard enough and that my PTSD, depression and anxiety were all my fault. That I *want* to stay miserable and I'm not trying to help myself. Then preceeded to remind me "Your mom is dead and there's nothing you can do to change it. You're being selfish because you have a fianc� and a step daughter that love you and all you can focus on is her." Maybe, just maybe, it's because I had to watch her die? The rest of the staff that handles the appointments are fantastic but other than that it's not worth it. Find somewhere else to go too.

Rainbow Butterfly
11 months ago
5

Conor Obrien
1 year ago
2

Dr. O is great for the most part but the nursing staff have always been awful. I m thinking it s time for a change in providers.

June Casalbore
2 years ago
1

I had 5 appointments with the doctor. 4 of the 5 times he cancels because of emergencies. Every time I had to wait 3 months for a appointment. Today he cancelled again 12-17-21. This is getting ridiculous. Considering going back where I originally started from. Very disappointed with this company.

Toni Ann
2 years ago
1

They lie and tell you they call and leave messages and they don't! Then want to accuse you of canceling appointments to cover themselves from their supervisor..

Patricia Joy
2 years ago
2

They do not follow up with their phone calls. Left a message presumedly for the head of the mental health clinic and after 3 days still no return call. I feel sorry for people that need immediate health because this isn't the place to go. Very unprofessional

Terry K.
2 years ago
5

Shana Sullivan
3 years ago
1

Your councilor office isn't suppose to add to your stress and that exactly what they didI will never go backI'd rather go without help then get it from them

Katrina Rodriguez
4 years ago
5

timothy good
4 years ago
4

Dr. Ortega Does A Excellent Job. The clerks and nurses do too.

Ted Vid
4 years ago
5

They are very helpful and kind

Letty Fuller
4 years ago
4

Some do not want to be here, yet many need to be.

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