Lake Baldwin VA Clinic

503, 5201 Raymond St, C134 Orlando, FL 32803
InpatientOutpatient
Orlando VAMC - Lake Baldwin OP Clinic FL 32803

About Lake Baldwin VA Clinic

The Lake Baldwin OP Clinic is part of the Orlando VAMC in Orlando, Florida. This particular location is an outpatient facility that provides many different services and specialties and that includes substance abuse and mental health care.

At this facility you’ll be able to make full use of the VA’s program for drug and alcohol addiction. Your care coordinator will get to know you and your addiction to connect you with a customized treatment plan.

This particular location can provide outpatient services like addiction counseling and group therapy. They may also offer medications like methadone or Suboxone for opioid addiction and medications for alcohol addiction to treat the physical aspects of your chemical dependency. But if you would be better served by a residential treatment program then your care coordinator can orchestrate that too.

Latest Reviews

S O
2 weeks ago on Google
5
The urgent care service is amazing!
Scott Applegate
1 month ago on Google
5
I left a negative review mentioning that I'd had some difficulty getting a dental appointment. It's a totally different story today. I just got a notification about this review and what timing. I just got total dental implants today! Be patient and persistent be polite but stand up yourself as many times as it takes. I've recently finished the HVAC technician course with vocational rehabilitation. I'm hoping to get a job working in labs and hospitals.
Ms RobynHood
1 month ago on Google
1
Horrible! Called Wensday to make appt got transferred and the phone rings and rings then got hung up on and the person that answered sounded like she was at home. Called back a extremely loud talking guy says well it's almost 4:30 and the start of a holiday weekend, he also sounded like he was in his home partying. He transferred me to nowhere and the phone hung up. Lake Baldwin went to crap these last 4 years, very incompetent and unprofessional. Lake Baldwin needs serious change and rid DEI! Look at what the number shows up as. Some Dr name not Lake Baldwin. I thought the VA was government not privately owned??? The place is horrible and no one there cares about doing a good job just check collectors.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.4 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Clients typically choose inpatient rehab when they are in early recovery or are experiencing a crisis that puts them at an increased risk of relapse. They reside at the treatment center for the length of their program, which may range from two weeks to more than 18 months, depending on the program design. Intensive psychotherapy is often the primary treatment modality, but clients in inpatient care may also receive holistic treatment and recovery-focused life skills training.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) involve frequent and robust therapeutic sessions for clients requiring high-level care. Clients may engage in a combination of medication assisted treatment (MAT), addiction counseling, recovery skills training, and holistic therapies for a minimum of nine and a maximum of 20 hours per week. Intensive outpatient rehab is designed primarily for persons in early recovery, those exiting detox or inpatient care, and those at an elevated relapse risk.
aftercare iconAftercare Support
Rehab aftercare programs are a collection of highly individualized services designed to promote long-term recovery. These services evolve as your needs change. Case managers and recovery teams typically begin formulating the rehab aftercare service plan early in the recovery process to facilitate your reintegration back into the home, workplace, and community.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 474843

Contact Information

Phone icon (407) 646-5500
Building icon

503, 5201 Raymond St
C134
Orlando, FL 32803

Fact checked and written by:
Nikki Wisher, BA
Edited by:
Courtney Myers, MS

Reviews of Lake Baldwin VA Clinic

3.4/5 (266 reviews)
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Reviews

Overall Experience
Date Submitted
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Google Reviews

3.4 (266 reviews)
S O
2 weeks ago
5

The urgent care service is amazing!

Scott Applegate
1 month ago
5

I left a negative review mentioning that I'd had some difficulty getting a dental appointment. It's a totally different story today. I just got a notification about this review and what timing. I just got total dental implants today! Be patient and persistent be polite but stand up yourself as many times as it takes. I've recently finished the HVAC technician course with vocational rehabilitation. I'm hoping to get a job working in labs and hospitals.

Ms RobynHood
1 month ago
1

Horrible! Called Wensday to make appt got transferred and the phone rings and rings then got hung up on and the person that answered sounded like she was at home. Called back a extremely loud talking guy says well it's almost 4:30 and the start of a holiday weekend, he also sounded like he was in his home partying. He transferred me to nowhere and the phone hung up. Lake Baldwin went to crap these last 4 years, very incompetent and unprofessional. Lake Baldwin needs serious change and rid DEI! Look at what the number shows up as. Some Dr name not Lake Baldwin. I thought the VA was government not privately owned??? The place is horrible and no one there cares about doing a good job just check collectors.

Shelly Oerman
1 month ago
5

Great place for mental health treatments.

Deborah Charpentier
1 month ago
1

I received letters stating staff tried to reach us and weren't able to so please call them at the number provided, NO ONE ANSWERS THE PHONE, the automated phone system just hangs up on you. I confirmed that the contact info they have is correct, so I think they aren't even bothering to call you they just send a letter saying they did.

Rhon Romain
2 months ago
5

No complaints, staff has always been very professional and friendly. I love the free mobile snack cart.

Harum Scarum
2 months ago
1

I do not trust the medical abilities of any physican of any specialty that presents themselves rather by physical appearance, mental instability, or communicating their illness to me. With that being said, these are a few of my experiences.Older African American female receptionist at womens clinic, Lake Baldwin, is inconsiderate & rude. You have to engage with an overly bubbly exaggerated personality like a caricature to be treated with basic human decency. (Try it see what happens.) Even though she is the Receptionist and you are the patient with and ailment. Although the pitet soft spoken receptionist that sits behind her is the best and goes above and beyond.PA Pope African American woman was demeaning of my hunanity. It was so stressful. She uses religion to judge humans. It's deplorable and a HIPPA violation. I went to the patient advocate, but nothing happened.PT Joy Asian petit woman was dishonest and ignored my records and recommendations from peers in her field. I went to her supervisor, and she recommended me a modality. When I returned for evaluation, it was with PT Joy again that she held a grudge and barely looked at me for proper evaluation. Denied me proper treatment even though I was just in a accident. She said my pain was chronic and in my head. Base on a theory she read about. Although my CT scan and MRI suggest other wise.Dr. Celestine rerefuseo provide a DBQ after having my annotated service medical records for a day. Never provided real information about all the complaints I provided to her. 1 was never overweight as her patient. Every complaint I made was you should lose weight. That was her treatment to make it my fault. I stop seeing her and only saw Dr Shilowitz he was a great physician, never judge. I am 5'4 I was 40 weight 165.Dr. Malinglioni who may have lasted at the VA 2 MTHS. Refuse to provide me authorization of treatment I had been getting to manage my pain. Because she said she wants me to start all over so she can get to know me as a patient. As if my medical records were not enough for her to do so. Ignoring all my pain and telling me the VA doesn't want to pay for it. Neglect at its best.Mental health This physician came in the room blazzin pen & pad like a western movie & said to me ok what do you want?" I was confused . said to speak to someone about recent events that are affecting me physically pain. He said no I mean medication i write scripts." I responded I don't know." Why would i know that? You are the physician. I presumed that after speaking to me, you would know.Listen, when I tell you I will never. I'm good with my meditation and journal on my own.I definitely see why the nation is having an opioid crisis.The list of deplorable staff members goes on and on.I've experienced so much discrimination at Lake Baldwin that I had an emotional breakdown at the facility. Not one staff member stopped to ask me if I was ok, not one.I recently experienced tactless individuals In the hallway near the eye glasses shop. They were friend of the staff for claims. While I was on an important call with the VA. 2 women walked up, being ridiculously loud about food for nearly 30min. Talking about nothing important, which I didn't mind it was a volume of the banter. No respect for individuals who come their with serious thoughts on their mind and businessMany people there are judgemental, rude, deplorable, and unprofessional.Not all of them. There are some really decent humans great staff at Lake Baldwin, but it's not enough.Petit Female blonde radiologist tech is so pleasant and caring.Mitchell physical therapy scheduler same above and beyond on countless occasions.Dr. Bahlial, best primary I've ever had, she listened. She's no longer in the state, unfortunatelyPT supervisor, young African American woman she listening & determines what' best based on facts. She's a great lead.I have transitioned to Lake Nona.I realize as a patient at any medical establishment,I have 2 advocate 4 self. Do your research & demand the test. Get 2 the cause not just symptoms.

Patricia Taylor
3 months ago
1

This the 3rd time my father has been at the Baldwin Park VA Cinic at the Florida department of veteran affairs and the gentleman who's name is Joseph has been so arrogant and rude to my Dad...this is unacceptable! This man should be fired!!! This man has a major chip on his shoulder!!

L
3 months ago
1

Vocation officers are great to work quick, but the reception desk in the lobby needs to keep his opinions to himself. It's a hospital, not a blog. Keep it up if you want an HR nightmare.

Jay
3 months ago
1

Whoever answers the Mental Health calls for the VA at Lake Baldwin needs to find another job because they DO NOT know how to speak to people. Most rude people for NO REASON at all!! I was completely normal with my tone of voice and wasn t asking or saying anything that would warrant this kind of rude behavior or poor customer service. Unprofessional and they just answer and hang up without any common courtesy. Horrid.

miguel gordaliza
3 months ago
5

The Eye Clinic mobile unit is outstanding even though the Optometrist is not physically present, but the technician Mr. Melvin is super knowledgeable and professional. He is very precise conducting the examination and takes the time to explain the findings throughly. Dr. Henny followed up phone call wa response was outstanding- didn t take long first thing next day with recommendations. The Mobile Unit made me feel very comfortable and at ease- I appreciate the Mobile Unit for their care.v/r

Jennifer Groff
3 months ago
5

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