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Orange Regional Medical Center

Middletown
Middletown, NY 10940
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Orange Regional Medical Center - Inpatient NY 10940

About Orange Regional Medical Center

Garnet Health (formerly known as Orange Regional Medical Center) is a hospital in Middletown, New York. The hospital is open 24/7 and has emergency psychiatric services. Additionally, they have inpatient and outpatient treatment programs for individuals with addiction and co-occurring mental health disorders, and they provide medication assisted treatment. 

The hospital accepts insurance from a wide range of providers, including Medicare and Medicaid. Their location is easy to find and accessible from Route 17 and I-84. There is ample parking on campus. 

Accessible Modern Treatment Environment

The hospital is in a recently constructed, modern facility on a medical campus. There are comfortable patient rooms, and the psychiatric unit is secure with communal and recreation spaces. 

I noticed that they have inpatient and outpatient programs and specialized programs for adolescents and geriatric clients. They offer support not only to patients, but also to patients’ families and other individuals affected by addiction. They use a continuum of care model that provides a smooth transition between inpatient and outpatient programs. 

Feedback from patients notes the professional, supportive and compassionate staff. Others mention the hospital’s commitment to individual care and patient safety.

Supportive Medical Treatment Near Downtown Middletown

The hospital is near downtown Middletown, which offers shops, boutiques and the Thrall Library. There’s also a weekly farmer’s market, where you can pick up some fresh food to nourish your healing body. 

One of the things I like about this hospital is the comprehensive medical services available. This is a full service hospital with everything from cancer treatment to surgery to wound healing.

If you have medical issues while you’re receiving behavioral and addiction care, there are easily accessible medical services. Your providers will collaborate with other specialty physicians to provide you with the most appropriate care.

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Fact checked and written by:
Susan Bertram, BA
Edited by:
Eric Owens

Facility Overview

Bed icon 383
Number of Available Beds

Latest Reviews

K. Kelly
1 month ago on Google
3
The food was not tailored towards my diabetic condition, they only restricted salt. I only had a few hours notice of discharge. a day would have been better to plan on my Husband to be there.
Amanda SB
1 month ago on Google
5
I just had outpatient surgery and felt compelled to write a review immediately. From the moment I checked in until the moment I checked out the process was incredibly smooth, efficient and organized. Every single person I interacted with was calm and kind. Even though it was a busy day at the hospital, the staff did not seem super stressed out… I was very impressed with the cleanliness of the facilities and everything from start to finish. Many of the reviews on here had me a little bit worried and I can understand. Perhaps there is a different experience in the emergency room versus the main facility…. But I would definitely recommend this hospital center and while I hope I don’t need to go back, I’ll choose Garnet next time I have an issue.
Michael Mathisen
1 month ago on Google
1
POOR CUSTOMER CARE from Doctor! A family member was admitted months ago and had a follow up with the neurologist a few days later after getting multiple tests done once discharged. When we went to the appointment the Doctor could not pull up the chart to discuss the test results. He said he would call us once he was able to access the information. He didn't call back within a day or so. We called him back the operator said they will give the message to the Doctor. He called back and left a brief message. We called him back and left him a message to call again. No response. The medicine we were prescribed ran out we called multiple times to get a refill and couldn't get it refilled. We are going to switch providers. Poor customer service there.
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Rehab Score

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5.3 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive behavioral therapy (CBT) in New York is a short term therapeutic method used to treat substance use and mental health disorders. CBT typically lasts from five to 20 sessions, based on the individual's needs.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Nicotine is an addictive substance found in cigarettes. When you stop smoking, your body experiences withdrawal from this substance. Nicotine replacement therapy lets you slowly reduce your nicotine intake so you experience minimal withdrawal symptoms. Eventually you'll be down to zero.

Staff

Susan Murray-Tetz

Chair & Secretary

Heidi Hahn-Schroeder

Vice Chair

Dr. Shaneel Shah, MD

Psychiatry

Charles Afful, MD

Psychiatry

Contact Information

Building icon

Middletown, NY 10940

Explore Other Centers Near Middletown

Reviews of Orange Regional Medical Center

2.94/5 (1144 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.9423076923077 (1144 reviews)
Michele Rodriguez
1 week ago
4

Every single DR and nurse were great. Especially Jen Maloy on the cardiology floor. Jen went above and beyond her job duties. She is amazing. The food is yucky

Maegan DiAgostino
1 week ago
1

if you want good care don’t come here! it isn’t any wonder that they have no money and they needed to switch to montifiore they don’t know how to take care of of people here

Response from the owner
Hi Maegan, thank you for your review. We're sorry to hear about your experience and would like to put you in contact with our Patient Experience office. If you are willing, please email us at contact@garnethealth.org, confirming the patient's full name, date(s) of visit, and your preferred contact method, thank you.
Fred Hannold
2 weeks ago
5

Recently had the birth of our first child here, and though our situation was not ideal Alissa, Rebecca, and Brianna did great job helping my wife and made us feel like we were family not a patient. They were compassionate and listened to all her wishes. I would highly recommend.

Response from the owner
Thank you for your review Fred, and thank you for choosing Garnet Health! Congratulations to you and your growing family!
Harriet Sarkodie Wilberforce
3 weeks ago
1

It’s a good hospital but a worst place to have an ultrasound done! First they let a rookie try to take my ultrasound trans abdominal and again transvaginal n just when I was leaving called me back for a different person to do a trans abdominal scan on an empty bladder…very unprofessional and upsetting!

Response from the owner
Hi Harriet, thank you for your review and for letting us know. If you are willing, please email us at contact@garnethealth.org including your full name, date(s) of visit, so we can pass this along to our Patient Experience office.
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