I previously went to Open Door for help with my Anxiety, PTSD, and Depression. I participated in both group DBT therapy and one on one therapy, both of which left me feeling worse about myself and more alone than ever. I had voiced my concerns multiple times only to be told ...
About Open Door Center for Change – West
Specialty rehab programs at Open Door Center for Change – West include age-appropriate treatment for teens addressing adolescent-specific issues, inclusive treatment respecting diverse sexual orientations and gender identities, and age-sensitive addiction treatment considering health and life-stage issues of older adults.
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I would not recommend their virtual groups. The group sizes are large, and it isn't possible for members to get time to process how skills can be applied in a more individualized way. It is akin to a seminar vs group therapy.They have the rule to have cameras on, but most of the time, there are people with it off anyway. And the groups are so large that not everyone fits on the screen so it makes connecting and knowing your group hard.If you want some place to just hang out and absorb information, Open Door or a YouTube video will suffice. If you're looking for connection to peers, professionalism and someone to actually notice and give feedback on your struggles, this isn't the place.I've been in other therapist-led groups, including DBT and none of them have been this mechanical, distant or hands-off. It is a model of "effort designed to reach the most number of people, but low interaction."There is no valuable phone coaching that isn't generic, and they don't really acknowledge anything on the DBT cards you turn in each week.The large groups and sheer number of groups they offer may offer the quantity to do financially well/profit, but it comes at the cost of quality.There are other places other than Open Door in the Madison area. Don't settle.
I was in the DBT group with Austine & Linsey, they were very nice but very unprofessional. Most of the first 15 of the on 60 minute session was spent on chit chat. About 10 minute was what we got on the new material. Part of the group was the ability to contact leaders outside of group after following specific instructions. I would fill out the form and send it and I was lucky if I got a response from both of them. It felt like others in the group we given real concern and advice and space in group to go over their BCAs or celebrate their sobriety. and all I ever got was a one sentence text about breathing. There are not a lot of options for DBT groups in Madison and it s a shame this one is such a let down. I did just about 6 months of Mon-Fri everyday many hours of DBT with Rogers and this was supposed to be my step down but it all felt like it wasn t taken seriously.
Response from the owner1 day ago
We care about your experience and happy to learn more. Feel free to contact us at 608-827-7220 or office@odcfc.com
My sister has been working with a therapist there for almost four years. Today she came to me crying because an experience with her current therapist. She currently suffered from major trauma, depression, and anxiety. She doesn t always have perfect attendance due to her mental health and living in an unstable household. She wants to prioritize her mental health but when you re in such a bad place it s hard to even get out of bed in the mornings.After my sister opened up to her therapist about someone passing in our family and how hard her life has been her therapist started lecturing her. She was in the living room while I was in the kitchen and I overheard some of the conversation and was shocked by her therapists words to her. She told my sister that she hasn t made ANY progress in the last couple months with her panic attacks and school. She kept going on about how other people need the therapy and if she wasn t going to take it seriously she should find something else. Even though she has expressed she wants therapy. I am so shocked that a therapist can even say that to someone. VERY UNETHICAL!!!My sister after the meeting came to me crying. She thought this was someone who cares about her and she spent years with. I am now concerned about her safety. I am not always consistent with my therapist and have never had this experience. Therapist are supposed to be for improving mental health not tearing you down. Shame on you! I would like to speak with a supervisor.
Response from the owner1 day ago
We care about your experience and happy to discuss concerns. Please contact the office at 608-827-7220 or office@odcfc.com 
Rehab Score
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7.7 / 10
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Contact Information
(608) 827-7220 
6502 Grand Teton Plaza
UNIT 102
Madison, WI 53719
Get Help Now - 608-856-5059
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