Ontario County Behavioral Health Center

3019 County Complex Drive
Canandaigua, NY 14424

About Ontario County Behavioral Health Center

Ontario County Behavioral Health Center, located in Canandaigua, New York is a public alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient.

Specialty rehab programs at Ontario County Behavioral Health Center include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Latest Reviews

Jacob Anderson
1 year ago on Google
1
I wouldn t recommend this place unless you absolutely had no other choice. They will mess up your appointments and then try to pin it on you.I had a run in with a receptionist named Amy that worked here. She was supposed to have emailed me a link for my webex meeting with my psychiatrist but she never did. I then called and informed her of this and she told me I missed it. I then checked my email and informed her that I have never received and email from her, she then told me I was lying. Meanwhile I need a change in my meds and I am unable to get them because Amy is incapable of doing her job.Like I said before, save yourself the heartache and find somewhere else to go.
Jayden Desino (Jayden Sky Desino)
2 years ago on Google
1
Could ve at least put on the website open access hours are currently suspended so I didn t waste my time
Danielle Schmidt-Tuttle
2 years ago on Google
1
I hate that I cant choose zero stars. I have been a mental health patient for 25 years. My son is also a mental health patient and I recently had to pull him from OCMH. We struggled for 8 months for paperwork that was needed to implement services like housing, adult daily living skills, medication management and employment assistance. These are potentially life changing documents! I gave the clinic the benefit of the doubt because of COVID. In the end, 7 weeks with a new treatment team and papers are being signed after several appointments and evaluations. Thats right, 7 weeks! We waited and called and begged for 8 months at Ontario County Mental Health! I even called the manager who returned my call with the terrible therapist Melanie in the room only to makes excuses for her and the terrible patient care. They even went so far as to blame errors on different agencies. When the other agency was contacted they stated they knew nothing but have seen OCMH do this before. I wish I never took my kid there. Significant delay in real care.

Location

Accepted Insurance

Ontario County Behavioral Health Center works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you choose drug rehab in New York, you'll participate in a variety of treatments that are designed to help you live a drug-free lifestyle. Common methods of treatment include group, individual, and family counseling, medication management, nutrition, exercise, and management of co-occurring mental health disorders.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Contact Information

Phone icon (585) 396-4363
Building icon

3019 County Complex Drive
Canandaigua, NY 14424

Reviews of Ontario County Behavioral Health Center

1.8/5 (5 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

1.8 (5 reviews)
Jacob Anderson
1 year ago
1

I wouldn t recommend this place unless you absolutely had no other choice. They will mess up your appointments and then try to pin it on you.I had a run in with a receptionist named Amy that worked here. She was supposed to have emailed me a link for my webex meeting with my psychiatrist but she never did. I then called and informed her of this and she told me I missed it. I then checked my email and informed her that I have never received and email from her, she then told me I was lying. Meanwhile I need a change in my meds and I am unable to get them because Amy is incapable of doing her job.Like I said before, save yourself the heartache and find somewhere else to go.

Jayden Desino (Jayden Sky Desino)
2 years ago
1

Could ve at least put on the website open access hours are currently suspended so I didn t waste my time

Danielle Schmidt-Tuttle
2 years ago
1

I hate that I cant choose zero stars. I have been a mental health patient for 25 years. My son is also a mental health patient and I recently had to pull him from OCMH. We struggled for 8 months for paperwork that was needed to implement services like housing, adult daily living skills, medication management and employment assistance. These are potentially life changing documents! I gave the clinic the benefit of the doubt because of COVID. In the end, 7 weeks with a new treatment team and papers are being signed after several appointments and evaluations. Thats right, 7 weeks! We waited and called and begged for 8 months at Ontario County Mental Health! I even called the manager who returned my call with the terrible therapist Melanie in the room only to makes excuses for her and the terrible patient care. They even went so far as to blame errors on different agencies. When the other agency was contacted they stated they knew nothing but have seen OCMH do this before. I wish I never took my kid there. Significant delay in real care.

meeghan mathieson
3 years ago
1

Michelle duemmel
3 years ago
5

Love the fact that it's a safe place for me.

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