Oaks Integrated Care

1001 Spruce Street, #205 Trenton, NJ 08638
Outpatient
Oaks Integrated Care NJ 8638

About Oaks Integrated Care

Oaks Integrated Care is a non-profit organization dedicated to provide behavioral health services for children, adolescents and adults. Their services include individual, group and family therapy and also cognitive behavioral therapy. Oaks Integrated Care is located at Trenton, New Jersey.

Outpatient services include individual counseling, medication management, case management services, substance abuse treatment, group and family counseling, PACT (Program for Assertive Community Treatment, Cognitive Behavioral Therapy, Play Therapy, Art Therapy, Support Groups and access to psychiatric care.

Latest Reviews

E P
1 month ago on Google
1
(Woundnt Even Give This Place A Half ) Would rather be in hell then go to a place like Oaks, MOST DISRESPECTFUL, VERY OPINIONATED IN THE MOST NEGATIVE WAY (both STAFF & CLIENTS), NO ELEVATOR FOR HANDYC This is the WORST Place BY FAR for Mental Health.
Harry Semler
5 months ago on Google
1
5 years seeing a DR through Oaks, I can attest there's some really gifted and helpful medical professionals here. Front desk is usually very cordial and helpful as well.With that being said, there's an unprofessional atmosphere being amplified specifically by an extremely aggressive/confrontational nurse taking Urine & BP.
Peter Cartwright
5 months ago on Google
5
This place is excellent everyone is very nice and aimed to help!!! I had a problem with my script and the whole team up to directors of the whole program got on board to solve the issue with my pharmacy!! It s much easier to be in recovery knowing people have your back to make sure you stay on the right track!!!! I am very very grateful for all staff of oaks and the doctors who help with medication management!! Thank you! - Pete C.
Response from the owner4 months ago
Thank you very much for the review Pete. We're happy you had a great experience with our team and they were able to come together and help figure out the issue with the pharmacy. We're grateful that we can support you in your recovery.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.4 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in New Jersey is the process of addressing the complex issues involved with addiction. Challenges are identified and addressed through individual and group counseling. Participants learn how to manage these issues without the use of substances.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (609) 518-5470
Building icon

1001 Spruce Street
#205
Trenton, NJ 08638

Reviews of Oaks Integrated Care

2.4/5 (14 reviews)
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Reviews

Overall Experience
Date Submitted
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Google Reviews

2.4 (14 reviews)
Edward Harman
2 weeks ago
1

E P
1 month ago
1

(Woundnt Even Give This Place A Half ) Would rather be in hell then go to a place like Oaks, MOST DISRESPECTFUL, VERY OPINIONATED IN THE MOST NEGATIVE WAY (both STAFF & CLIENTS), NO ELEVATOR FOR HANDYC This is the WORST Place BY FAR for Mental Health.

Harry Semler
5 months ago
1

5 years seeing a DR through Oaks, I can attest there's some really gifted and helpful medical professionals here. Front desk is usually very cordial and helpful as well.With that being said, there's an unprofessional atmosphere being amplified specifically by an extremely aggressive/confrontational nurse taking Urine & BP.

Andi Semler
5 months ago
1

Peter Cartwright
5 months ago
5

This place is excellent everyone is very nice and aimed to help!!! I had a problem with my script and the whole team up to directors of the whole program got on board to solve the issue with my pharmacy!! It s much easier to be in recovery knowing people have your back to make sure you stay on the right track!!!! I am very very grateful for all staff of oaks and the doctors who help with medication management!! Thank you! - Pete C.

Response from the owner5 months ago
Thank you very much for the review Pete. We're happy you had a great experience with our team and they were able to come together and help figure out the issue with the pharmacy. We're grateful that we can support you in your recovery.
S H
6 months ago
1

I believe the customer service is horrible management is unprofessional the best service is from the lady and gentlemen who normally answer the phone who is not a therapist or in management which is sad that they are all not friendly and it seems they do not care for there clients sadly it s a waste of money to go here they are suppose to provide support and help but instead they go to work for a pay check and not the ppl which is sad !!!! Don t recommend the counselors here could be just the one I have used but still bad for business

Response from the owner6 months ago
We're sorry you did not have a good experience at our organization. The health and well-being of the people we serve is our top priority and we appreciate your feedback. If you would like to report a concern or suggestion please call Ethics Point at 800-251-9028.
Cold Razor
2 years ago
1

I ve been a patient for about a couple months and I don t enjoy their services. The workers a douchebags too.

Tracy T. Leeks
2 years ago
5

I absolutely love this program. I'm not forced to participate in groups, as I suffer from social anxiety. I meet with my counselor in person at least once a month and biweekly on Teams. My counselor is very understanding, even when I slip. I never get the feeling I'm being judged. All in all, I'm very pleased with the services that I receive.

Response from the owner2 years ago
Hi Tracy, Thank you very much for the positive review. It s great to hear that you love the program and the services are a good fit for your needs!
Christina Wilkinson
2 years ago
1

6 workers in 2 years, horrible communication, follow-up, no sense of urgency helping with housing & mental health issues

Response from the owner2 years ago
Hi Christina, we want to make sure that you speak to our management staff about your experience. A team member will be reaching out. It's important to us that our clients feel valued and that any concerns are addressed.
Brielle Nascimento
3 years ago
1

I have watched consistently since 2019 at the absolutely appalling services provided to the patients of this establishment. From weekly group meetings that were canceled or rescheduled without any notice to patients who most commonly use public transportation. To bi weekly appointments with actual doctors and therapist who consistently had a revolving door or unfamiliar "students" sitting in on some of people's most vulnerable conversations. The nursing staff has been consistently changing never having a set person to speak with about any issues they may be having with lack of communication between doctors and nurses. Moving into monthly visits , where patients are foced to switch doctors after years of consistent treatment with no explanation of why. Only to have new doctors that completely lack any care or compassion for their patients. Bordering on malpractice and just plain disregard for anyone's health or well being. Medications are never filled on time , follow up with patients in any form is non existent, and communication between doctors and other staff is lacking completely. I URGE ANYONE CONSIDERING TREATMENT AT THIS FACILITY TO RECONSIDER! The few good staff members we have had the pleasure of working with DO NOT outweigh the unprofessional and lazy , rude , inconsiderate staff that is the majority at this place.

Response from the owner3 years ago
Hi Brielle, we're sorry that you did not have a good experience with our organization. We always like to reach out to clients who have concerns but unfortunately, we cannot find your name in our system so we cannot contact you. Please feel free to private message us on Facebook so we can start a conversation and put you in touch with the right person to address your concerns. Thank you.
Essence B. Scott
5 years ago
5

I am no longer a client at Oaks Integrated Care. My case was closed due to poor attendance (I had debilitating depression). That being said, I enjoyed the program. Discussion was stimulating and case managers were wonderful. The most important part was that I was not the smartest person in the room I never had all the answers, or even the right answers. I consider myself to be very smart and eager to learn and contribute to discussion. I enjoyed the fact that I was able to learn from both the case managers running the group and the peers I was in group with.The groups were so stimulating I would not play on my phone during group. In comparison to Medallion, which bored me to tears. I played on my phone so much at Medallion that by the time I d get back home, I have used about forty percent of my battery. At Oaks, my charge would be in the mid to high 90s because I was not on the phone.In the past near eleven years since my diagnosis (in 2008, age 17), I have been in four recovery programs. Oaks is, by far, the best mental health recovery program. If I ever felt the need to return to a day program, I would go back to Oaks, hands down. Group therapy should not bore, but stimulate. Oaks is the only program that has kept me engaged. Like I mentioned before I was not the smartest. There were others who knew more than me, and that was refreshing in a world where I was the smartest most of the time.I would suggest Oaks to anyone looking for a recovery program. The case managers are very friendly, groups are stimulating you will not feel the need to play with your electronics. It is also close to me (I live about a mile away). Just an overall excellent program. The schedule procedures for when groups ran so there was group variety, letters A-E and every day was a different set of groups.The only thing I did not like was the five minute break between groups I think they should be a little longer maybe a ten or fifteen minute break to give clients more time to smoke or use the restroom and sign up for the next group. Overall, five

Alvin Heuser
6 years ago
5

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