NYC Health Hospitals – Elmhurst

79-01 Broadway
Queens, NY 11373

NYC Health Hospitals - Elmhurst NY 11373

About NYC Health Hospitals – Elmhurst

NYC Health Hospitals – Elmhurst, located in Queens, New York is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include relapse prevention and 12-step therapy.

Specialty rehab programs at NYC Health Hospitals – Elmhurst include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

For recreation, patients can foster creativity and jam with other patients in the music room, continue education during recovery with day school, or express themselves creatively with art activities.

NYC Health Hospitals – Elmhurst has received accreditations from The Joint Commission.

Latest Reviews

Luis Arroyo
2 weeks ago on Google
1
If your in a life or death situation and you come here then you opted for death. I am a documented asthmatic came in with shortness of breath. 3 hours later still haven t been seen. This place has been empty for 2 of those hours. It s legit me and a family that just came in. This place needs to be shut down obviously they are over paid to do nothing.
Juan Ramirez
2 weeks ago on Google
1
The care at that hospital is terrible, if you have an emergency it is better to go to any other hospital
Y Argen
2 weeks ago on Google
1
Want to give 0 star I never had good experience here. Pharmacy worse

Location

Accepted Insurance

NYC Health Hospitals – Elmhurst works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn’t spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. Each person’s treatment plan also includes an aftercare plan to ensure they always receive the level of care they need. Social workers and case managers help patients keep appointments, take their medication and stay on their treatment plan.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you choose drug rehab in New York, you'll participate in a variety of treatments that are designed to help you live a drug-free lifestyle. Common methods of treatment include group, individual, and family counseling, medication management, nutrition, exercise, and management of co-occurring mental health disorders.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting
  • music2 iconMusic Room
  • building1 iconDay School
    Their program has been operating in New York City public schools for more than 20 years. They are currently running the program in several schools in the Jamaica, Queens area. Students who need help with behavioral issues, hyperactivity, depression or anxiety can receive therapy during regular school hours. Medication management is also provided if needed. The onsite psychologist assesses the student, the psychologist, parents and the child’s teacher work together to help each child. Because the team is in the school, the psychologist can observe the child and quickly make changes in the treatment plan.
  • art iconArt Activities

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (718) 883-2710
Building icon

79-01 Broadway
Queens, NY 11373

Reviews of NYC Health Hospitals – Elmhurst

2.6/5 (1525 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (1525 reviews)
Luis Arroyo
2 weeks ago
1

If your in a life or death situation and you come here then you opted for death. I am a documented asthmatic came in with shortness of breath. 3 hours later still haven t been seen. This place has been empty for 2 of those hours. It s legit me and a family that just came in. This place needs to be shut down obviously they are over paid to do nothing.

Juan Ramirez
2 weeks ago
1

The care at that hospital is terrible, if you have an emergency it is better to go to any other hospital

Y Argen
2 weeks ago
1

Want to give 0 star I never had good experience here. Pharmacy worse

MaryAnn
2 weeks ago
1

Worse hosptial ever!!!Put all the patient in the ER in one place which is unhealthy and unhygienicMy father had a medical condition and had not gotten a roomAnd was left in ER with other patients.No nurse and Dr can t give you update or A room!!!!!Seriously the worse hosptial ever! I will event come here ever!!!!! Dont recommend it!!! To anyone!!!

Nathalie Tjhin
3 weeks ago
2

Medical malpractice and lack of empathy from some staffHonestly the staff here are not that bad. Many are supportive and genuinely care about your medical and emotional well-being . However some cross the line and are not empathic or even sympathetic .After labor, I was still heavily medicated because I lost a lot of blood and hydration after birth. I also had a failed epidural which caused me nerve damage because it was injected 4-5 times by the anesthesiologist. This caused me extreme pain after birth and people had to help me carry the baby because I could not walk. I had hip, back, and sciatic nerve painI was bonding with my baby and breastfeeding and then I was rudely interrupted by 3 of the staff. Some were social workers and some were psychiatrist. Most of them were male too. First of all have some decency, my breast are out I need privacy. Second you are intruding on my bonding time.Then this social worker ( Ana Gonzalez) says she thinks I won t be able to bond with the baby. Maam just because I had trouble answering your questions doesn t mean I hate and will neglect my child. 1) I am heavily medicated and can t focus 2) hormonal changes make you cry easy after birth which is normal and biological 3)my bonding with the baby was disrupted by you and other staff

KHAS MAYA LIMBU
3 weeks ago
1

I had an unfortunate experience at Elmhurst Hospital due to the unprofessional and rude behavior of a security guard stationed near the main entrance to the pharmacy. This individual, an older man in his early 50s with a darker complexion and glasses, didn t even give me a chance to speak when I approached to ask about pharmacy hours. Instead, he made me feel unwelcome and even spoke to me in Spanish, a language I don t understand, assuming I was there for other reasons. It was 3:45 PM, and I was trying to confirm whether the pharmacy was still open, yet he responded dismissively with ma�ana, ma�ana while waving his hands. This encounter was very frustrating, and the guard s demeanor showed a lack of professionalism, especially for a hospital setting. I would suggest more training on respectful and helpful interactions with visitors, as this was a disappointing and unnecessary experience.

Annemarie Barkman
3 weeks ago
1

Ana
4 weeks ago
1

The few kisses I've had have been a bad experience but I heard I exceeded the limit, waiting more than 12 hours in the emergency room and you ask and no one knows anything. It's the most horrible hospital you can ever see. I came here because my son couldn't stand the pain and it's the It was closer to me but I am so sorry for having come here, don't go to another hospital because you will end up regretting it.

Tamanna Akter
4 weeks ago
1

Rissa
1 month ago
1

Worst hospital EV

gone
1 month ago
1

I am sitting in the waiting room in pain. A deli cat punctured my hand with one of its nails by accident and my left arm is itching with a horrible heat sensation. I was inside of the room where patients get their bed. A patient that had been in pain for the past 6 months was told by a nasty male nurse we aren t playing these games today . I think he should have his medical degree or license whatever he has permanently. Just because you can t understand his language doesn t mean they are playing these games today . Same nasty nurse saw me in pain and has made me wait for the past 4 hours with my name not being called with barely any patients coming in or being admitted.

Sandra Fiallos
1 month ago
1

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