Novant Health Behavioral Health Center

175 Kimel Park Drive
Suite 100
Winston Salem NC, 27104

Novant Behavioral Health NC 27104

About Novant Health Behavioral Health Center

Novant Health Behavioral Health Center, located in Winston Salem, North Carolina is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include partial hospitalization, intensive outpatient, and relapse prevention.

Specialty rehab programs at Novant Health Behavioral Health Center include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Patients at Novant Health Behavioral Health Center will find the private rooms that give personal space for reflection and undisturbed rest during treatment.

Novant Health Behavioral Health Center has received accreditations from The Joint Commission.

Latest Reviews

Katie Jones
2 years ago on Google
1
Was referred here for therapy. They stuck me in a group, with a blend of psychologically ill people, did some awkward "team building" exercises where we shared our concerns/issues, one guy was mad that his wife no longer approved of his girlfriend? (I was there for depression) The therapists supervising offered no help what so ever, no coping skills, just a sheet with a prayer/promise to a higher power.Then we went into different groups *completely random* and I was seated with about 10 individuals, they played videos on YouTube of Ellen Degeneres?I actually comforted one of the women in the room who was hysterical about her relationship with her family. I offered advice and coping and the therapist echoed what I said.I never went back.Lol @ the bill.Save your time, money, and sanity and find a practice that cares for their patients, this is NOT the place.
Bonnie Moore
2 years ago on Google
1
HORRIBLE experience!! Never made it past the rude obnoxious nurse to even see the therapist. There were some minor check in issues and the nurse called me back to do her assessment. She said Do you have a mask? Let me get you one I put the mask on and followed her to the office while wondering if I d have to wear it the entire hour, because I ve been so short of breath due to some recent medical issues. So I asked her. She said, You can take it down for me but you ll have to wear it the entire time with the therapist. They re picky about it . I said, I don t think I ll be doing that today, sorry (again, the breathing problem) and got up to leave. She said, We have to protect from germs and . I very calmly said, I understand, I ve been a nurse for more than 30 years . To which she replied, Oh! Good for you!! Then you should ve had one on already! WTactualF??!? I came here for help and I get judged and schooled by some 20 year old punk? Does she know she works in Behavioral Health? Has she had any training at all? I d rather take a bullet to the head than trust these people with my mental health
Grace Smith
3 years ago on Google
1
I was asked to leave for no reason a day after I was released from inpatient for mental health. Always hated the outpatient program since then

Location

Accepted Insurance

Novant Health Behavioral Health Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare. Novant Behavioral Health provides a broad array of outpatient programs that are built around your individual needs. These programs can provide you with the treatment and support you need to overcome a variety of behavioral health issues, from substance abuse and depression to stress management.
inpatient iconInpatient
Novant Behavioral Health is committed to providing patients with empowering care that can help them regain control of their emotional and physical well-being. Their team of psychiatrists, registered nurses, psychiatric technicians, counselors, recreational therapists and clinical social workers specialize in providing treatment for a number of behavioral health issues in a safe and encouraging environment.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Rehab aftercare programs offer a complete continuum of care for clients in the maintenance phase of recovery and are predicated on the idea that addiction disease is a chronic condition prone to relapse and warranting continuing care. Clients collaborate with their care team and case manager to access the specific rehab aftercare services they need to promote their sustained sobriety. Peer coaching, relapse prevention services, career counseling, and 12 step program induction are common in these programs.
12-step icon12-Step
12 step programs are based on a model of life-long recovery and are rooted in peer support and spiritual development. Regular attendance at 12 step meetings is the cornerstone of treatment, as is the selection of a peer sponsor to guide participants through the steps of recovery. These steps are based on non-denominational spiritual principles and are designed to foster self-awareness, forgiveness, acceptance, and accountability. Specialized programs are widely available, including programs for teens, seniors, and families.
partial-hospitalization iconPartial Hospitalization Program
Often used as a "step-down" option after you've completed a residential or inpatient program, the partial hospitalization program (PHP) typically involves a minimum of 20 hours of treatment per week for approximately 90 days. Programs offer structured programming that includes relapse prevention, medication management, and behavioral therapy services. Insurance coverage for PHP treatment varies among insurance providers.
24-hour icon24-Hour Clinical Care
Individuals in early recovery often require 24-hour clinical care in North Carolina. This supervised care typically includes medications to treat specific withdrawal symptoms, which vary based on the substance abused. For example, staff may provide sleep aids to treat insomnia in patients who are addicted to marijuana. For those overcoming a cocaine use disorder, anti-depressants may be prescribed to manage mood swings. Other medications may also be provided to treat addiction-related health issues.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

If you're struggling with insecurity about your ability to make changes in your life, motivational interviewing in North Carolina could be a good solution. This type of therapy offers support and empowerment to help you explore your options and decide how to move forward with positive changes.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • private-room iconPrivate Rooms

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (336) 718-3550
Building icon

175 Kimel Park Drive
Suite 100
Winston Salem NC, 27104

Reviews of Novant Health Behavioral Health Center

2.22/5 (16 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
3
4
1
3
2
2
1
1
9

Reviews

1

Patronizing and unprofessional therapist. Didn't do anything. I thought I was going in for an appointment and it was a consultation. Said consultation was ridiculously expensive. AND they failed to bill my insurance and sent me a $200 bill. Unconscionable. Avoid at all ... Read More

Reviewed on 10/8/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (15 reviews)
Katie Jones
2 years ago
1

Was referred here for therapy. They stuck me in a group, with a blend of psychologically ill people, did some awkward "team building" exercises where we shared our concerns/issues, one guy was mad that his wife no longer approved of his girlfriend? (I was there for depression) The therapists supervising offered no help what so ever, no coping skills, just a sheet with a prayer/promise to a higher power.Then we went into different groups *completely random* and I was seated with about 10 individuals, they played videos on YouTube of Ellen Degeneres?I actually comforted one of the women in the room who was hysterical about her relationship with her family. I offered advice and coping and the therapist echoed what I said.I never went back.Lol @ the bill.Save your time, money, and sanity and find a practice that cares for their patients, this is NOT the place.

Bonnie Moore
2 years ago
1

HORRIBLE experience!! Never made it past the rude obnoxious nurse to even see the therapist. There were some minor check in issues and the nurse called me back to do her assessment. She said Do you have a mask? Let me get you one I put the mask on and followed her to the office while wondering if I d have to wear it the entire hour, because I ve been so short of breath due to some recent medical issues. So I asked her. She said, You can take it down for me but you ll have to wear it the entire time with the therapist. They re picky about it . I said, I don t think I ll be doing that today, sorry (again, the breathing problem) and got up to leave. She said, We have to protect from germs and . I very calmly said, I understand, I ve been a nurse for more than 30 years . To which she replied, Oh! Good for you!! Then you should ve had one on already! WTactualF??!? I came here for help and I get judged and schooled by some 20 year old punk? Does she know she works in Behavioral Health? Has she had any training at all? I d rather take a bullet to the head than trust these people with my mental health

Grace Smith
3 years ago
1

I was asked to leave for no reason a day after I was released from inpatient for mental health. Always hated the outpatient program since then

Levi Reynolds
4 years ago
5

The nurses, doctors, and therapists who work here are all amazing. The front office staff makes everyone feel welcomed! Everyone here has been a vital part in my recovery! They all truly do care about each patients recovery, especially the therapists in Substance Abuse. Thank you to everyone for what each and every one of you do!

C H
4 years ago
1

I am suffering from mild depression and enduring a tragic event, assault. Provider canceled my appointment through voicemail, and then provided a spreadsheet of various practices in the area. This only demonstrates a complete lack of empathy for well being. Through a phone call was provided with the information that a Doctor of Psychology that graduated in 2017 did not have the skills to assist me. This statement fully reads as Psyd admitting incompetence. I just wanted someone to talk to. The lack of compassion and admittance to ineptitude is jaw dropping by this practice. These people should question why they come to work everyday. Don t go here!!!

kamstorn2
4 years ago
5

Love the people and their help was so much needed for myself and my family

Clarissa Reeves
4 years ago
1

I didn t find this place very helpful to me to be honest it made me feel a lot worse I struggle with depression and sitting here telling me to not shut myself down when that s all I ve known as a coping mechanism I find that wrong. The therapist was extremely rude wouldn t really listen to how I felt.I don t find that my needs were met. The first week I was there I was put on medication and had a reaction to one of them and asked to be prescribed something else and never saw a doctor sense then. I didnt Find watching videos very helpful I thought the whole point of going to group counseling Was to talk about how we feel and get the help we needed but I guess I was completely wrong about that. Don t recommend This place to anyone

Kimberly Johnson
6 years ago
3

It's a fun place to go if you're looking for social interaction however I do not recommend dr. Pugh. I have had two interactions with him in the Last 5 Years and both times he has messed me up on my bipolar depression medicine

8BitHero
6 years ago
5

Animal Lover
6 years ago
1

Stay away from this place. They almost killed me. The doctors failed to monitor my vital signs resulting in a emergency room visit and 2.5 day hospital stay.

Josiah Hussey
6 years ago
3

PK vids
7 years ago
1

The Dr in charge of the program here ruined my experience. Its too bad because everyone else that works here was helpful for me.

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Novant Health Behavioral Health Center

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Get Help Today Phone icon 800-823-7153
Question iconWho Answers?