Northwest Child and Adolescent Center

203 United Way
Frederic, WI 54837

Northwest Child and Adolescent Center WI 54837

About Northwest Child and Adolescent Center

Northwest Child and Adolescent Center, located in Frederic, Wisconsin is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery.

Specialty rehab programs at Northwest Child and Adolescent Center include age-appropriate treatment for teens addressing adolescent-specific issues.

Latest Reviews

Saturn Howells
2 months ago on Google
1
I went to Northwest Passage at the end of January of 2023 for the 30 day assessment. After my term was up, I was transferred over to Prairie View, which is the long term residential for the girls (Which was in the same building.). I ended up leaving around mid November. Though I have thought of writing a review, I hadn't gotten around to it until recently, where I had stumbled upon other reviews of Northwest. These reviews were alarming and disturbing. I had a somewhat decent stay compared to other people, but I wanted to share my story, and others that I found on Reddit and other social media. It's hard to find, since whenever you look up north west passage an actual place comes up and not the residential itself. If you're thinking of sending your kids here, please read this full review. I struggled a lot with self harm tendencies and suicidal thoughts, which was mainly why I was sent there in the first place. The 30 day assessment wasn't as bad as Prairie View when comparing. In no way am I saying I was perfectly behaved, no one really was, but that doesn't excuse the actions that the staff did to me and other residents.- I am now finding out theres a limit too google review on how much you write so ill be adding photos of everything else Id like too say. Now no way am I accusing this place of physical abuse, Im just using my freedom of speech too try and overcome my thoughts and feelings of being sent there. This was for my mental health and to help me process the emotions I felt.
Maiingan neveaux
3 years ago on Google
2
I attended Northwest Passage August 30th 2019 to July 20th 2020. My experience here had it's positives and negatives. DBT was probably the only thing that stayed with me after passage for a short while. During my stay at passage I felt often silenced and traumatized. The physical abuse from staff was mostly daily, and verbal abuse was present as well. You couldn't speak freely about issues at passage without consequences, my peers and I often spoke about the issues secretly as we feared what staff would say and do. On one occasion I woke up to my roommate neighbor screaming for someone to help her because she was locked in her closet, I walked out if my room to find a group of staff standing outside her door laughing. The next day she shared with us that she hid under her bed for some reason and then was later shoved into her closet and locked in, the staff told us to not talk about the situation. There was always an issue with excessive force, kids left with bruises and wounds due to physical restrictions. There were staff who had physical relations with kids during treatment.I struggled while at passage but I struggled even more because of the trauma inside of passage, I did what I had to do to graduate from passage. I focused on myself and stayed quite, I later graduated with a camera due to being nominated for such. I'm grateful for my camera and for the little support I had there, I just wouldn't recommend this facility.
Response from the owner2 years ago
Please reach out to Ellen Race program director (715.327.4402 or EllenR@nwpltd.org) to report these allegations as Northwest Passage does not condone physical/verbal abuse or the use of excessive force with our residents. We consider the emotional and physical safety of our residents the top priority toward healing and would want to be given the opportunity to ensure these allegations are investigated and founded concerns can be addressed.
Dominique B
3 years ago on Google
5
Northwest Passages- For 30 day+ testing only. As a parent this was a hard choice. I'd do it again though.My child went here for testing & we had a positive experience. The communication I had with the Case Manager made all the difference in the world! I was kept in the loop on daily activities & how my child was doing.I really appreciated the staff & the respect they showed for both my child and myself.
Response from the owner2 years ago
Thank you for your feedback Dominique! We're happy you had a positive experience in our Assessment program and hope you were able to gain some valuable insight!

Location

Accepted Insurance

Northwest Child and Adolescent Center works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (715) 327-4402
Building icon

203 United Way
Frederic, WI 54837

Reviews of Northwest Child and Adolescent Center

3.21/5 (27 reviews)
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Reviews

1

They take any excuse to use violence against children. They should be investigated. NWP is not qualified to offer any kind of treatment. I know many kids who have been traumatized for their time there.

Reviewed on 3/6/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.3 (26 reviews)
Saturn Howells
2 months ago
1

I went to Northwest Passage at the end of January of 2023 for the 30 day assessment. After my term was up, I was transferred over to Prairie View, which is the long term residential for the girls (Which was in the same building.). I ended up leaving around mid November. Though I have thought of writing a review, I hadn't gotten around to it until recently, where I had stumbled upon other reviews of Northwest. These reviews were alarming and disturbing. I had a somewhat decent stay compared to other people, but I wanted to share my story, and others that I found on Reddit and other social media. It's hard to find, since whenever you look up north west passage an actual place comes up and not the residential itself. If you're thinking of sending your kids here, please read this full review. I struggled a lot with self harm tendencies and suicidal thoughts, which was mainly why I was sent there in the first place. The 30 day assessment wasn't as bad as Prairie View when comparing. In no way am I saying I was perfectly behaved, no one really was, but that doesn't excuse the actions that the staff did to me and other residents.- I am now finding out theres a limit too google review on how much you write so ill be adding photos of everything else Id like too say. Now no way am I accusing this place of physical abuse, Im just using my freedom of speech too try and overcome my thoughts and feelings of being sent there. This was for my mental health and to help me process the emotions I felt.

Maiingan neveaux
3 years ago
2

I attended Northwest Passage August 30th 2019 to July 20th 2020. My experience here had it's positives and negatives. DBT was probably the only thing that stayed with me after passage for a short while. During my stay at passage I felt often silenced and traumatized. The physical abuse from staff was mostly daily, and verbal abuse was present as well. You couldn't speak freely about issues at passage without consequences, my peers and I often spoke about the issues secretly as we feared what staff would say and do. On one occasion I woke up to my roommate neighbor screaming for someone to help her because she was locked in her closet, I walked out if my room to find a group of staff standing outside her door laughing. The next day she shared with us that she hid under her bed for some reason and then was later shoved into her closet and locked in, the staff told us to not talk about the situation. There was always an issue with excessive force, kids left with bruises and wounds due to physical restrictions. There were staff who had physical relations with kids during treatment.I struggled while at passage but I struggled even more because of the trauma inside of passage, I did what I had to do to graduate from passage. I focused on myself and stayed quite, I later graduated with a camera due to being nominated for such. I'm grateful for my camera and for the little support I had there, I just wouldn't recommend this facility.

Response from the owner3 years ago
Please reach out to Ellen Race program director (715.327.4402 or EllenR@nwpltd.org) to report these allegations as Northwest Passage does not condone physical/verbal abuse or the use of excessive force with our residents. We consider the emotional and physical safety of our residents the top priority toward healing and would want to be given the opportunity to ensure these allegations are investigated and founded concerns can be addressed.
Dominique B
3 years ago
5

Northwest Passages- For 30 day+ testing only. As a parent this was a hard choice. I'd do it again though.My child went here for testing & we had a positive experience. The communication I had with the Case Manager made all the difference in the world! I was kept in the loop on daily activities & how my child was doing.I really appreciated the staff & the respect they showed for both my child and myself.

Response from the owner3 years ago
Thank you for your feedback Dominique! We're happy you had a positive experience in our Assessment program and hope you were able to gain some valuable insight!
Tania Spira
3 years ago
1

My daughter that is currently at your place has broken several brackets on her braces because of the horrible food you give her. She told me how Dawn, the supervisor, places her finger in her roommates face and yell at her, and it makes my daughter anxious. She said Dawn retaliates against anyone who complains. Where is your security? Family members come in there without their bags being checked allowing contraband to be smuggled in. How did the one girl get a sharp object to tattoo a upside down cross on her? Why do you sent kids from Dane County there? What is your connection with the county? Five hours away when there are places available closer. An investigative reporter will soon find out. Why do kids walk around without masks during this pandemic? The donations you get and the millions in assets, and you can't afford masks?

Response from the owner3 years ago
Ms. Spira, I am sorry to hear that you have concerns about our program. As a non-profit organization whose mission is to restore hope and provide healing, we take seriously the responsibility to provide high-quality care and services. I strongly encourage you to reach out to me directly regarding these concerns. I can be reached at EllenR@nwpltd.org or 715.327.4402 Ellen Race, Program Director. If you are hesitant to speak with me directly, I also invite you to reach out to our Client Rights Specialist, whose role is to help individuals navigate concerns. Her name is Anna Pearson AnnaP@nwpltd.org or 715.327.4402.
Alexis Rose
3 years ago
1

Response from the owner3 years ago
We're sorry to hear your experience at Northwest Passage wasn't as positive as we'd hoped it would be. If you'd care to discuss specific issues, please contact our Executive Director, Mark Elliott, at 715-327-4402.
Rena Palmer
3 years ago
5

melissa steckbauer
3 years ago
5

I have to give a 5 star. I read reviews before agreeing to send my daughter here and was scared at first, my baby girl has been here just over 8 months and is graduating Friday (12-11-20) this was the best decision we've ever made for her. The staff is absolutely amazing and always there to address any concerns. I truly believe they not only saved my little girl but also saved us as a family. Please don't let the negative reviews scare you. This place will always hold a special place in our hearts.

Response from the owner3 years ago
Hi Melissa! We are so happy for the positive changes with your child and your family! Thank you for taking the time to let us know about your experiences at Northwest Passage. We wish you all continued success!
Grace Picard
3 years ago
5

Response from the owner3 years ago
Thank you for your review Grace! We appreciate your feedback.
Phoenix Williams
3 years ago
2

I went to this facility in 2016 and spent 5 1/2 months there. It was an awful experience. I have a phobia of physical contact and yet I was physically restrained on multiple occasions even though I was not a threat to anyone's safety. On a few occasions I was pulled out of bed by my wrists and sometimes got cut on the bed frame, which I didn't get any help for. I was physically assaulted by another resident many times and got punished for the one time I tried defending myself. I was also forced to run a mile every Friday down this giant hill that I fell down multiple times and was forced to keep running. I was also made to eat everything on my plate even when I felt ill. They deliberately lied to my parents and said that I was making all of this up just to get out. The only redeeming part of this place was the DBT lessons on Wednesdays which I still use to this day, and the In A New Light photography trips.

Response from the owner3 years ago
We're sorry to hear your experience at Northwest Passage wasn't as positive as we'd hoped it would be. If you'd care to discuss specific issues, please contact our Executive Director, Mark Elliott, at 715-327-4402.
Keimoni Johnson
4 years ago
5

I went here back in 2012 at the age 16 years old. I m 24 now and I still use the skills that I was taught , very good program and even though I hated being away from home I gained a lot of knowledge & it made me the woman I am today! I m thankful that I had the experience & I would highly recommend this program if you have a daughter who is dealing with behavioral / trauma issues that affects her daily life. Oh & to the staff I hope all is well & God bless !! Like all businesses though , they have their pros & cons... staff sometimes would provoke residents (me) which in the end I was likely put in a restraint .. I still have a scar on my back from 8 years ago from a staff member chasing after me, causing me to slide across the carpet removing my skin off of my back another thing was leaving us in the saclusion room or the hole for hours before letting us go to the restroom! Also they had a point systems which was based off your participation in group activity such as exercising, hiking, taking pictures,community service .. I was on a med called Geodon which made me real drowsy & would make me drool and I just couldn t keep my eyes open, I would ask could they let me stay in my room due to how I was feeling but was told I would get points took (this went on for a week before I just refused med! even tho that got my points lowered for that as well) and I feel like that was so inhumane for them not to take my side effects serious! But overall besides those things like I said it was a pretty good experience!

Skeeter Turner
4 years ago
5

The best thing that happened in my many many years of trying to get my son help... was to come here. My son is doing amazing things and it all started here. Thank you, you not only saved his life, you helped give him the skills to live.

Rae Noling
4 years ago
1

Response from the owner4 years ago
We're sorry to hear your experience at Northwest Passage wasn't as positive as we'd hoped it would be. If you'd care to discuss specific issues, please contact our Executive Director, Mark Elliott, at 715-327-4402.
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