NorthKey Community Care

722 Scott Blvd
Covington, KY 41011

About NorthKey Community Care – Scott Boulevard

NorthKey Community Care – Scott Boulevard, located in Covington, Kentucky is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient and relapse prevention.

Specialty rehab programs at NorthKey Community Care – Scott Boulevard include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Patients at NorthKey Community Care – Scott Boulevard will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers.

NorthKey Community Care – Scott Boulevard has received accreditations from The Joint Commission.

Latest Reviews

Cearstan Meece

1 month ago on Google

Penny Gentry

2 months ago on Google

Miranda M

3 months ago on Google

I absolutely hate this place....The last two years I had a lot of trouble with my mental health. The hospital sent me to North Key. North Key is a joke. They send you to the location in Fort Wright for intake and to explain why you're there. Then they send you to the location on Madison to see psychiatrist for medicine and a therapist. When meeting the psychiatrist (Ashley M) I just got the feeling of being rushed and that they didn't care. They just was like here's your medicine now get out type of attitude. The therapist was the same way. She didn't listen and she just kept trying to put me through different programs I didn't want to go through. She just wasn't willing to listen and that's really all I wanted. The therapist also referred me to a former drug addict (Tiffany Picklesimer) as peer support who's been through similar things. After talking to the peer support I didn't see how we were going through the same thing at all. She was a former drug addict and I was just a struggling mom. She also kept asking to come into my home and I thought that was just beyond weird. She also would not stop calling my phone and it was on a daily basis multiple times a day. So I eventually blocked her number and stopped going to North Key because it was honestly making things so much worse. Best decision I've ever made.

Location

Accepted Insurance

NorthKey Community Care – Scott Boulevard works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516

Who Answers?

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

Outpatient

Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare. NorthKey offers outpatient substance use services in several levels of frequency and intensity to facilitate the development and implementation of your personal recovery plan.

Intensive Outpatient

Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs. NorthKey offers intensive outpatient services for adults who are using alcohol and/or drugs. Their intensive outpatient program follows evidence-based treatment protocols and is based on the best methods of promoting sobriety and recovery.

Aftercare Support

Case Management helps you manage your recovery plan and also helps you access other needed resources in the community. Their case manager meets with you to help you evaluate your service need, to help you develop your individualized treatment and recovery plan and acts as a coach to encourage you along your plan. Your case manager meets with you at scheduled times, helps monitor your progress and quality of services received and assists you in making connections with other supportive community resources important for your recovery process.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

NorthKey Community Care provides services to help you improve the mental health of your children and family. Their professional staff understands behavioral health issues and how to help your children, and you, improve communication and reduce family tensions.

Group therapy helps you discuss, develop and improve your personal recovery as well as helps you learn from others who are engaging in recovery. Their therapeutic group helps you improve your life skills and acquire a support system for those times when your recovery is challenged.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Amenities

Residential Setting
Private Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

(859) 491-1348

722 Scott Blvd
Covington, KY 41011

Get Help Now - 859-592-2997

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Reviews of NorthKey Community Care – Scott Boulevard

2.6/5 (27 reviews)

Google Reviews

2.6 (27 reviews)

1 month ago

2 months ago

3 months ago

penny caudle

7 months ago

I have no addiction to anything. I struggle mentally. I went to north key off and on from 2007 to 1014. And now that I am struggling again I am going back. In my case as I am sure is the same with a few others, I wasn't giving it a chance. I fought back on everything from what was being said to my appointment times. I didn't realize I was working against them and myself. I would give up stop going for awhile. But I needed help so I went back every time. I had everything from a social worker, therapist, employment, housing. I went through it all. And when I gave it a chance it all worked. It was hard and there was set backs. But with their help I was able to overcome my issues. I have social anxiety, agoraphobia along with what comes with most mental issues. Depression and so on. There is a time I could not leave my house for months at a time. They stayed right there next to me. Called me out when I started sliding and gently helps me stand. There was a few minutes, and a few people that disrespectful. You have that everywhere you go. It took me changing therapist aver 4 times. But I didn't give up thanks to them not giving up on me. I have a good job and a nice home. I have a car and enjoy spending time outdoors with my friends and family. None of that would have happened without north key.

Holly

8 months ago

So far, so good

Beyol Grenlef

1 year ago

Used to be a good place to get mental and physical help. Now the ladies in the front office are cold and uncaring. You will start with one person and two or three months down the line they will switch you to someone else, making you start the whole thing over again. Not good for anyone with any kind of anxiety. Don't bother.

Trina Marley

I have no bad experiences here. Everybody is friendly to me. I have been coming here since i was homeless in 2018. I got off the street in 2018. Been coming here since. I have a peer support, and counselor. Plus i go to Mondays depression Group. I love it. I have made some much needed friends along the way. I hope to make more in the near future.

Olivia R.

They never answer the front desk phone, it s like they get paid to do nothing at the front desk and watch the phone ring when I try to get my medication refilled. Ridiculous. And then when they do answer the phone, I hear you guys munching and crunching on food on the other line. You guys need to do better, some people need to get their medication on time.

Torrie Hogle

Nobody ever answers the phone!! I needed an evaluation for my child and couldn't even schedule one because I can't get anyone to pick up the phone

Jess

Where do I even BEGIN?! This place IS NOT helpful. Before I explain all the awful things that have happened to me... I take 100% responsibility for my actions. The way I have spoken/behaved. I will say that I am not 100% at fault. Also I am responsible for some of the appointments i have missed. This is within the last two-three years..With that being said- this place is a absolute joke. They DO NOT care unless you're a drug addict. Theres more programs, therapy etc. For those struggling with drug addiction vs those that are struggling mentally. I have been waiting for an appointment since November of 2022. A week after my friend took her life. (This is where I am holding myself accountable). I have missed a couple of appointments due to work or other outside factors. Altogether maybe like 4 appointments. Aside from that It's been an absolute nightmare trying to get an appointment. I keep getting placed on hold for extended periods of time. I get told that there's absolutely nothing available til the end of October.Then you have people at the call center (Lori- unsure if that's how you spell her first name)- who like to argue, be disrespectful and just down right mean. Even at times when I have not argued back, I would simply say "I don't want to speak to you, I want to speak to someone else". Im told no, that isn't possible. That there's "no one else". Then she will just argue every time you just ask her to respect your boundary and not wanting to speak with. Automatically transfer to a supervisor.Then the therapist I DID have- Renee Wright.. I cancelled an appointment bc of conflicting work schedule.. I got a reminder text Sunday (a day before my appointment) that my appointment was on going. I call monday morning and ask for it to be cancelled. It was "cancelled" according to Jade at the call center. 2PM i get a call from my therapist (bc it was a phone session). I told her that I was not in the mood to talk and straight up told her that I was headed to work. Then she said what else is going on. I told her I have had a migraine for seven days and I was NOT in the mood to deal with her. Also explained that I had cancelled the appointment on friday and monday morning. So she wasn't suppose to talk to me. She then berated me for having a migraine and not going to the doctor. Not her concern.Shelby- Crisis therapist- violated a HUGE privacy act... I had called on a saturday around 1:30 in the afternoon. I was transferred to her. I recognized the sound of the call connecting to the blue tooth to her car. I then heard her say to someone (be quiet i'm on the phone). I did complain. Did anything come it? No.Emma Brooks- I was going thru a really bad episode and called crisis and was connected with an individual. They had me on speaker. Emma brooks was in the background and heard her say "Oh my god why is she acting like that". BRO WHAT? Made a complaint on her as well. Did anything ever come of it? Of course not.The countless times the phone has "issues" when Im straight up hung up on. Then apparently a supervisor is contacted after I'm hung up on. How do I know this? Because when I am talked to- a supervisor is made "aware" of phone issues. When there isn't phone issues..Finally- I have a screen shot of north key making a call to the hospital saying that I needed to be admitted to eastern state because of how upset I was and threating (not true) to end my life. They then said that I had "failed" out patient therapy. How can one fail out patient therapy if I wasn't really provided services in the first place?!This is posted on 10/08/2023 at 6:40 PM on Sunday.I will keep reposting this if this is deleted.

Bri Smith

The 24 hour line isn t 24 hours. It just keeps ringing

Sigamoro Satahi

Calling a thousand of time to get a refill

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NorthKey Community Care – Scott Boulevard

About NorthKey Community Care – Scott Boulevard

Latest Reviews

Location

Location

Accepted Insurance

Call now to check and verify your insurance

Other Forms of Payment

Addiction Treatments

Levels of Care

Treatments

Programs

Clinical Services

Amenities

Accreditations

Contact Information

Reviews of NorthKey Community Care – Scott Boulevard

Reviews

Google Reviews

Write a review for NorthKey Community Care – Scott Boulevard

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