Northern Arizona VA Health Care System – Cottonwood CBOC

501 South Willard street
Cottonwood, AZ 86326

Northern Arizona VA Health Care System - Cottonwood CBOC AZ 86326

About Northern Arizona VA Health Care System – Cottonwood CBOC

Northern Arizona VA Health Care System - Cottonwood CBOC, located in Cottonwood, Arizona, provides behavioral healthcare and mental health treatment to Veterans and active military personnel. If addiction is the primary concern, clients may need to be referred to an alcohol or drug rehab center that provides recovery services.

Northern Arizona VA Health Care System – Cottonwood CBOC focuses on supporting individuals from a trauma-informed lens. All clients are treated with dignity and respect. Their programming is offered on an outpatient basis.

The outpatient program begins with a psychiatric assessment. Clients work with a psychiatrist, have the opportunity to receive medication review and medication management, and meet with a mental health counselor on a regular basis. EMDR is available. Clients also have access to case management services.

Northern Arizona VA Health Care System – Cottonwood CBOC accepts VA insurance. If a person is interested in using additional insurance, it’s important to verify coverage benefits with the insurance carrier because out of network benefits vary.

Latest Reviews

Nancy
6 months ago on Google
5
Katelyn Nicole
8 months ago on Google
5
I just transferred to the northern AZ VA system and I have been floored with how great and attentive they've been. I have mental health issues and the primary Prescott location has been super quick to get me in and talking to someone. The psychiatrist I talked to listened to me and suggested some things for me to try.I am now on a weekly therapy and different meds, when I asked them to check in after I start the meds they scheduled weekly appointments.I had my labs done last week, super quick and really easy going tech.Today I saw nurse Sara and she was lovely! Completely at ease and fun to chat with.I then saw Dr Gallagher and she was delightful. She knew my records, she asked questions and she offered some other treatment options for me. She made sure I had the assistance and appointments all down correctly and said if I need anything to reach out.I've been in the VA system for about a decade and this has been the best experience so far. Oakwood GA clinic was great but cottonwood has surpassed them. Thank you all for being there.
Diane Joens
9 months ago on Google
5
The VA has provided wonderful care for my husband's multiple and complicated health issues. We are so grateful for the health care doctors, nurses, technicians and all support staff. Amazing, compassionate, caring and competent services and programs.

Location

Accepted Insurance

Northern Arizona VA Health Care System – Cottonwood CBOC works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Per session payment lets you pay for each treatment at the time of service. You may also pay for a certain number of sessions up front and then pay for more if needed. This format allows you to tailor the financial investment to your specific needs and avoid having a large lump sum payment due at the end of the treatment program.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting
  • desert iconDesert Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 2158

Contact Information

Phone icon (928) 649-1523
Building icon

501 South Willard street
Cottonwood, AZ 86326

Fact checked and written by:
Courtney Myers, MS
Edited by:
Kerry Nenn, BSW

Reviews of Northern Arizona VA Health Care System – Cottonwood CBOC

3.94/5 (17 reviews)
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Reviews

4.5

Dr. Phipps is amazing! I was having an issue with my upper left rib cage area. Good exam by the nursing staff, and the the “Doc” saw me, provided treatment, and within 12 hours, pain subsided enough for me to get sleep. Seirra Hotel “Doc”, thank you!

Reviewed on 8/24/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.9 (16 reviews)
Nancy
6 months ago
5

Katelyn Nicole
8 months ago
5

I just transferred to the northern AZ VA system and I have been floored with how great and attentive they've been. I have mental health issues and the primary Prescott location has been super quick to get me in and talking to someone. The psychiatrist I talked to listened to me and suggested some things for me to try.I am now on a weekly therapy and different meds, when I asked them to check in after I start the meds they scheduled weekly appointments.I had my labs done last week, super quick and really easy going tech.Today I saw nurse Sara and she was lovely! Completely at ease and fun to chat with.I then saw Dr Gallagher and she was delightful. She knew my records, she asked questions and she offered some other treatment options for me. She made sure I had the assistance and appointments all down correctly and said if I need anything to reach out.I've been in the VA system for about a decade and this has been the best experience so far. Oakwood GA clinic was great but cottonwood has surpassed them. Thank you all for being there.

Diane Joens
9 months ago
5

The VA has provided wonderful care for my husband's multiple and complicated health issues. We are so grateful for the health care doctors, nurses, technicians and all support staff. Amazing, compassionate, caring and competent services and programs.

Lonnie Ferguson
11 months ago
5

Nurse Pamela and Dr. Cole are amazing. Super high quality of care and over the top nice! From the front desk to the doctor, all provide an exceptional level of service. I couldn't be happier with the care I receive.

Carson Langdon
1 year ago
1

Rude doctor or nurse shuffled me out after ear infectio diagnosis, don't go at quitting time, or just don't go !!! No services rendered here ,pore vets still get treated like this shame on cottonwood VA shame, I have read the good reviews and that was me till this last visit I will never go back or see Dr very team or even labs, have to drive to prescott, they treat us there.

Janet Hagstrand
1 year ago
5

Kimberly Kelley
2 years ago
5

I have heard horror stories about other VA facilities, but that has NOT been my experience with our Cottonwood Clinic and Prescott Hospital VA facilities. Pamela, my team nurse, and the doctors on staff have taken excellent care of me. Always positive, always friendly, I never feel rushed. I've been treated respectfully and noted that everyone I've seen in the waiting room has also been treated so, beginning with the front desk personnel. I have so much appreciation for the VA!

Terry Brennan
2 years ago
5

Good Medical Folk's....All give 110%. Thank you all @ Cottonwood VA Medical Clinic, Terry Brennan.

S D
3 years ago
5

Since returning from Iraq 15 years ago, this is the VERY BEST VA CLINIC that I have ever been to. Dr. Phipps and his staff exceed the VA standards. This branch should write the new SOPs on veteran healthcare.

Tommy Nester
3 years ago
5

Have never had a bad experience at the Cottonwood CBOC. From reception, lab tests, nursing staff, administrative staff and finally the Doctors. Thank you for your service to our veterans.

Deacon Dedeaux
3 years ago
5

Everyone there is considerate and helpful. They will all go out of there way to provide whatever you need.

Angelo Davis
3 years ago
1

They never answer the phone.

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