Northeast Family Healthcare

1040 SW End Boulevard
Quakertown, PA 18951

Northeast Family Healthcare PA 18951

About Northeast Family Healthcare

Northeast Family Healthcare is a center that dispenses methadone and harm reduction materials, along with counseling. They’re located in Quakertown, Pennsylvania. Even though their services are limited, they are accredited by CARF, so you know they have a standard level of care.

Northeast Family Healthcare’s main service is medication assisted treatment. Basically, clients come in for methadone, Suboxone, or Vivitrol to manage their withdrawal pains and avoid relapses. That way, they can strengthen their recovery while avoiding temptation. There’s a doctor and nursing staff on site to help you avoid an overdose. Optional counseling is available, and clients may partake in group or family therapy. Harm reduction materials are also available in case you do relapse.

The center is open only in the mornings and early afternoon, but it is fairly accessible by bus lines. Northeast Family Healthcare is part of the Pinnacle network, so you might be referred to a larger facility if needed.

Some clients have expressed concerns about the fact that medication assisted treatment is the primary treatment option. If you’re considering any treatment center, it’s good to do your research before committing to make sure their services fit your needs.

Latest Reviews

Brian Torpey
6 months ago on Google
5
I've been a patient for almost 3 yrs, and although I've had several different counselors, and case managers. With the exception of a few bad seeds they've been extremely helpful and professional. They've helped me have 100% clean drug tests. That's 36 drug tests all completely negative. Thanks to this facility. They're all heroes to me.Thank you allShannon Mata
Response from the owner5 months ago
Hi Shannon, thank you so much for taking the time to leave this wonderful review! We're thrilled to hear about your positive experience at our facility for the past three years. It's awesome that you've found our team to be helpful and professional. We always try to provide a supportive and encouraging environment for recovery, and knowing we've played a role in your clean drug tests for that long is truly rewarding. We'll be sure to pass along your kind words to our team. We appreciate your trust and wish you continued success on your recovery journey!
Sofia Ambrose
7 months ago on Google
5
Response from the owner6 months ago
Thank you, Sofia!
Jennifer Hall
1 year ago on Google
1
This place is a joke. I've had 5 counselors since I started 1.5yrs ago. They don't understand apparently that they can't help people with no built trust. I was sober for over 5yrs after my other clinic, and it's definitely time to look for a new one. They fire everyone good or they quit. This place doesn't help. They also told me I shouldn't be mad, so basically you're already invalidating my feelings about the issue...yeah that's good counseling.
Response from the owner1 week ago
Hi Jennifer, we hope you ll give us the opportunity to learn more about your experience. We invite you to contact our ethics and compliance hotline (844) 755-3399, so we can investigate your issue and learn how we can improve our facility. You may also visit pinnacletreatmenthotline.com to submit your concern. We hope to hear from you soon!

Location

Accepted Insurance

Northeast Family Healthcare works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military pinsurance

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehab provides clients with an opportunity to focus solely on their sobriety away from the stressors of the home and workplace. Clients receive housing, food, and intensive clinical supervision. They also typically engage in multiple addiction counseling sessions each week, including daily individual, group, and/or family sessions. Most programs also prioritize recovery-focused life skills training, including courses in relapse prevention. Many facilities offer evidence-based holistic therapies, such as yoga and meditation.
intensive-outpatient iconIntensive Outpatient
Clients engaged in intensive outpatient programs (IOP) live and work in their home community while receiving frequent, high-level care. These programs offer personalized care designed to evolve with the clients' changing needs. Many intensive outpatient rehabs require a minimum of nine hours of treatment per week, but high-risk clients and those in early recovery may receive up to 20 hours of care weekly. IOP services generally include addiction counseling, recovery education, and holistic therapies, such as massage.
aftercare iconAftercare Support
Clients receiving services from a rehab aftercare program are usually stable and in the maintenance phase of recovery, having completed detox and/or intensive inpatient treatment. Rehab aftercare services can vary widely based on clients' individual and evolving needs, but often include peer coaching, relapse prevention support, 12 step program induction, and medical, mental health, and social service referrals. Individual care plans are typically developed by the client in partnership with their case manager and care team.
12-step icon12-Step
12 step programs prioritize the recovery journey as a life-long process based on personal spiritual growth and ongoing peer support. Regular attendance at 12 step meetings, which are held multiple times each day in most communities, is expected. Participants also receive one-on-one mentoring by a self-selected peer sponsor. The 12 steps are designed to encourage participants' self-compassion, awareness, acceptance, and accountability. Dedicated programs for specialized groups, including seniors, teens, and families, are common.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Pennsylvania is devoted to the treatment of addiction. Levels of care, treatment methods, and settings differ, but the aim of each program is to end drug dependency and empower participants to achieve long-term recovery.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive behavioral therapy (CBT) in Pennsylvania can be helpful to individuals who are experiencing substance use disorder and various mental health conditions. It helps you identify damaging thought and behavior patterns and replace them with healthy ones.

Dialectical behavior therapy in Pennsylvania is an evidence based technique that involves group therapy, individual therapy, and phone coaching. Group sessions focus on learning behavioral skills. Individual therapy gives you the opportunity to apply what you're learning to your personal situations. Phone coaching allows you to call your therapist during the week for help with challenging situations.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Personalized therapy sessions in Pennsylvania typically include a safe and nonjudgmental setting in which you can express your deepest emotions and feelings and explore the factors that have contributed to addiction. Therapists tailor the sessions to help you develop healthier thought patterns and behaviors, which improve your self control and build a foundation for your long term sobriety.

Motivational interviewing in Pennsylvania gives you the opportunity to share your perspective and explore your ideas and motivation for change. Your therapist will walk you through the four steps of engaging, focusing, evoking, and planning to empower you to make any desired changes in your life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Couples therapy in Pennsylvania is typically short term treatment that focuses on building skills that lead to positive long term relationship changes. Sessions with the therapist may occur both jointly and individually.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (267) 347-4560
Building icon

1040 SW End Boulevard
Quakertown, PA 18951

Fact checked and written by:
Peter Lee, PhD
Edited by:
Kerry Nenn, BSW

Reviews of Northeast Family Healthcare

3.98/5 (25 reviews)
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Reviews

1

NEFC is out for your money, they find anything to keep you in treatment as long as they can. The for-profit management of this company totally disgusts me! I feel sorry all the people that are going to risk their lives tomorrow morning by trying to get inside this awful plac ... Read More

Reviewed on 11/5/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.1 (24 reviews)
Brian Torpey
6 months ago
5

I've been a patient for almost 3 yrs, and although I've had several different counselors, and case managers. With the exception of a few bad seeds they've been extremely helpful and professional. They've helped me have 100% clean drug tests. That's 36 drug tests all completely negative. Thanks to this facility. They're all heroes to me.Thank you allShannon Mata

Response from the owner6 months ago
Hi Shannon, thank you so much for taking the time to leave this wonderful review! We're thrilled to hear about your positive experience at our facility for the past three years. It's awesome that you've found our team to be helpful and professional. We always try to provide a supportive and encouraging environment for recovery, and knowing we've played a role in your clean drug tests for that long is truly rewarding. We'll be sure to pass along your kind words to our team. We appreciate your trust and wish you continued success on your recovery journey!
Sofia Ambrose
7 months ago
5

Response from the owner7 months ago
Thank you, Sofia!
Jennifer Hall
1 year ago
1

This place is a joke. I've had 5 counselors since I started 1.5yrs ago. They don't understand apparently that they can't help people with no built trust. I was sober for over 5yrs after my other clinic, and it's definitely time to look for a new one. They fire everyone good or they quit. This place doesn't help. They also told me I shouldn't be mad, so basically you're already invalidating my feelings about the issue...yeah that's good counseling.

Response from the owner1 year ago
Hi Jennifer, we hope you ll give us the opportunity to learn more about your experience. We invite you to contact our ethics and compliance hotline (844) 755-3399, so we can investigate your issue and learn how we can improve our facility. You may also visit pinnacletreatmenthotline.com to submit your concern. We hope to hear from you soon!
Valerie Ann Venezia-Ricciardi
1 year ago
5

I absolutely love this clinic! The staff here are so nice, especially Dr. Danielle, Heather, Shannon, Lisa, Deesha, and Diego. My counselor Anna is so helpful and awesome to talk to. I can't express how the staff does not judge and really listens to us. I wish they had a mental health program as well.

Response from the owner1 year ago
Thank you so much for the kind words, Valerie! The team will truly appreciate it. We're just honored to be a part of your recovery journey
Shawn Maurizio
1 year ago
3

NFH is a great program with great counselors, nurses and staff. I would give them 5 stars if their takehome policy was better. Currently you have to have 3 years clean to receive 5 takehomes and 4 years clean to receive 6 bottles!!! Which is just crazy. I just hope that they will update their policy to where you receive a new takehome after every 90 days of clean UDS's up to 6 bottles like every other program that I'm aware of.

Response from the owner1 year ago
Hi, Shawn. We appreciate you taking the time to leave a review. Please contact us at (844) 755-3399. We'd like to try and use your feedback as a way for us to improve our services. Thank you!
Steffy Mangano
1 year ago
5

Response from the owner1 year ago
Thank you, Steffy!
Sofia Ambrose
1 year ago
5

One thing about the counselors Monday about the counselors I love them because they have a sense of responsibility and they feel they have to abide by it and they take care of your issues if they can I give them ten thumbs up

Response from the owner1 year ago
Thank you for the kind words Sofia, we truly do appreciate it!
Kate Jackson (Jackie)
2 years ago
5

Ria T
2 years ago
4

I've updated my review a few times with this place and it's time for a new one. Spoke to the new clinical director and he seems really nice and he's working to make it run smoothly again. Hopeful

Response from the owner3 years ago
We hope you'll give us the opportunity to learn more about your experience. We invite you to contact our ethics and compliance hotline at (844) 755-3399, whose main objective is to investigate these types of concerns.
Emeritus75
3 years ago
5

It would seem there are two different responses to the services at NEFHC. The bad reviews are from people who didn't follow their programs and had nothing but relapses and problems with the facilities rules, like no using. Then there is a second group of responses from people who were serious about there recovery and followed the program with excellent results. I am from the second group I have been at the clinic since the very beginning. I've seen all the changes and the patients come and go. But it's been 7 yrs and I'm still sober something I've never been able to say in my life. Thank god for NEFC. Follow the program and the world could be yours!

Jennifer
3 years ago
5

The employees of the clinic are amazing and are there to help us succeed! The experience itself will be what you make it make it to be. I have been a patient there twice. First time I was not ready to get clean and the rules and regulations I saw as negative. This second time I was pregnant and took the program seriously and now have almost 3 years clean and am detoxing steadily and should completely be off the medicine in 6 months. I definitely could not have done it without the help of my counselor and all the staff as well as all the rules and freedoms I earned along the way!

Response from the owner3 years ago
Positive recovery stories like yours are why we do what we do! Thank you for sharing your experience and giving hope to those suffering from addiction, you're an inspiration to us all.
Mike B
4 years ago
5

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