NorthCare

2617 General Pershing Boulevard
Oklahoma City, OK 73107

NorthCare

About NorthCare

NorthCare is an outpatient addiction treatment facility located in Oklahoma City, Oklahoma. They treat those who are dealing with substance abuse, mental illness, chronic illness, and trauma. They have a 24 hour intervention line available for those who feel they really need help. The staff strives to assist their patients with living healthier lifestyles to improve their mental and physical well-being. Along with their outpatient and intensive outpatient programs, they have a variety of other programs including anger management and early invention. Individual and group counseling and medication assisted treatment are also available at NorthCare. Clients are free to walk in without an appointment to start the process of getting help.

The variety of state certified programs at NorthCare is a standout feature of this addiction facility. The outpatient and intensive outpatient programs provide co-occuring treatment services to adults, families, and adolescents. The length of time service lasts is typically 12 to 16 weeks. They provide gender specific treatment and strive to personalize services to a client’s specific needs. A unique program offered is the impaired professionals program. It’s designed to provide addiction treatment to nurses, lawyers and other professionals in need of help with substance abuse and co-occurring issues.

NorthCare also collaborates with the Oklahoma County Courts Systems to be a provider for those who are in drug court or who have had DUIs. Individuals who’ve had DUI charges may be assigned to attend DUI school and receive six or 12 week outpatient services. Additional helpful services that can be received include financial assistance for medications and assistance accessing employment, housing and other resources.

Latest Reviews

angela townsend
1 month ago on Google
1
My daughter called the OKC office and the person that answered the phone was very rude to her. She was only asking a question and before she can ask another question, she hung up on her. I have a problem with people like that because stuff like this cause a person not to want to work on their mental health and give up. Something need to be done with that person who answered the phone. If she doesnt like her job, if she doesnt want to help people, then quit but DO NOT make a person feel less than and have them feeling they will not try to get help because no one care.
Response from the owner3 weeks ago
We are sorry you are frustrated with telephone response. Please give us a call at 405-858-2700. Ask for Bonnie Pollock to assist you with this issue.
James Dixon
1 month ago on Google
2
It is a beautiful place aesthetically by looks however, the two star review is due to you feel like you are violated you fill out all the paperwork give all your personal details that you can only give your doctor or counselor just to have it read and reviewed by two or three receptionists You wait two hours then you re called up by a receptionist again telling you that the insurance department refuses to see you if you were an HMO and you referred to other locations which not being seen is fine that is understandable however the violation or feels like a violation due to not having the ability for the receptionist to pull up The information on their computer and tell you before you ever fill out paperwork that they will not accept your insurance is unacceptable
Response from the owner2 days ago
Thank you for the feedback and we are sorry we ultimately did not have a paneled provider to provide services. We work hard to catch any insurance issues prior to paperwork completion. If we can do anything to rectify this situation, please do not hesitate to reach out and ask for our practice manager.
Christeena Chaos
1 month ago on Google
1
It would be nice to know that they were going on a lunch break when I got there at the time that my appointment was set and had to sit for 2 hours while listening to them call other people's names and continually going up to the front desk asking for an update only to find out they went on a lunch break and I was sitting in the waiting room for 2 hours while they were at lunch. I didn't even have time to eat breakfast so I hope they enjoyed their lunch while I'm sitting here hungry waiting for them just to call my name. The incompetence is appalling
Response from the owner3 weeks ago
We are so sorry this happened to you. Thank you for the feedback. This is not the quality of customer service we want to provide. We want to rectify this situation. Please call Rachael Picon at 405-858-2700.

Location

Accepted Insurance

NorthCare works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
heart-hands iconIntervention Services
A drug intervention in Oklahoma can be an effective tool for a loved one who's struggling with alcohol and drug addiction. Intervention services include trained interventionists to help families plan and carry out an intervention with their loved one. It is often helpful to involve a non-partial expert in this highly emotional process. The interventionist provides expert insight and can recommend the best course of treatment for the individual and family.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

To address the issues of addiction, each drug rehab in Oklahoma is tailored to meet the individual's needs. Treatment may occur in a residential or outpatient setting, and may last from a few days to several months.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (405) 858-2700
Building icon

2617 General Pershing Boulevard
Oklahoma City, OK 73107

Edited by:
Kerry Nenn, BSW

Reviews of NorthCare

3.41/5 (139 reviews)
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Reviews

5

Caring concerned and qualified people. They've saved my life.

Reviewed on 6/26/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.4 (138 reviews)
angela townsend
1 month ago
1

My daughter called the OKC office and the person that answered the phone was very rude to her. She was only asking a question and before she can ask another question, she hung up on her. I have a problem with people like that because stuff like this cause a person not to want to work on their mental health and give up. Something need to be done with that person who answered the phone. If she doesnt like her job, if she doesnt want to help people, then quit but DO NOT make a person feel less than and have them feeling they will not try to get help because no one care.

Response from the owner1 month ago
We are sorry you are frustrated with telephone response. Please give us a call at 405-858-2700. Ask for Bonnie Pollock to assist you with this issue.
James Dixon
1 month ago
2

It is a beautiful place aesthetically by looks however, the two star review is due to you feel like you are violated you fill out all the paperwork give all your personal details that you can only give your doctor or counselor just to have it read and reviewed by two or three receptionists You wait two hours then you re called up by a receptionist again telling you that the insurance department refuses to see you if you were an HMO and you referred to other locations which not being seen is fine that is understandable however the violation or feels like a violation due to not having the ability for the receptionist to pull up The information on their computer and tell you before you ever fill out paperwork that they will not accept your insurance is unacceptable

Response from the owner1 month ago
Thank you for the feedback and we are sorry we ultimately did not have a paneled provider to provide services. We work hard to catch any insurance issues prior to paperwork completion. If we can do anything to rectify this situation, please do not hesitate to reach out and ask for our practice manager.
Christeena Chaos
1 month ago
1

It would be nice to know that they were going on a lunch break when I got there at the time that my appointment was set and had to sit for 2 hours while listening to them call other people's names and continually going up to the front desk asking for an update only to find out they went on a lunch break and I was sitting in the waiting room for 2 hours while they were at lunch. I didn't even have time to eat breakfast so I hope they enjoyed their lunch while I'm sitting here hungry waiting for them just to call my name. The incompetence is appalling

Response from the owner1 month ago
We are so sorry this happened to you. Thank you for the feedback. This is not the quality of customer service we want to provide. We want to rectify this situation. Please call Rachael Picon at 405-858-2700.
Gay Cotton
3 months ago
1

My grandson (21) was ordered by the Court to be put on the Team program which they did nothing but say he needed to go to NorthCare for counseling, meds, and he could get food stamps. He and his mother were both told by Team and then NorthCare that they would help him find housing, job training thru a votech or other place then job placement. This was in November of 2023. As of today, July 25, 2025, he has had some counseling, did start receiving some food stamps, but that is all. He is a very angry young man towards all his family and he got a gun from somewhere. He s going to wind up hurting himself or someone else. He always puts on an act of being agreeable when in front of counselors, etc. But he cusses, me, his mom, his sister and screams at his 4 year old niece saying he s going to knock her out. So it s apparent that Team and NorthCare are just a placebo so it looks like they re helping . My grandson even told me if the cops came after him again, I d be dead before I could see him locked up.

Response from the owner1 month ago
Thank you for reaching out. We are sorry for the delay. We definitely want to help you and your family. Please call when you are able and ask for Rachael Picon. 405-858-2700.
Brandon Mcguire
3 months ago
5

Response from the owner1 month ago
Thank you for your review!
Kristen Powers
3 months ago
5

I think this place is a wonderful resource for our city. Often services are free or low cost. They help with many other areas in life you need assistance or guidance with. It s worth the initial wait to get in :)

Response from the owner1 month ago
Thank you for the review! So glad we were able to help.
Scot Chatterson
4 months ago
1

They don't ask me the right questions to get medications, they won't give me a therapist despite years of trauma and needing to figure out what to tell the police, and I'm pretty sure that they've brought in the people who have made me their victim and without telling keep in mind, these people are evil.

Response from the owner1 month ago
We are sorry you are frustrated with services. Please give a call when you can and ask for a member of management to assist you.
Zen Omari
5 months ago
5

I have been with Northcare for years. There are flaws but for the most part they will do everything they can to help you.

Response from the owner1 month ago
Thank you for the review. Glad we are able to help.
Benjamin Haley
6 months ago
1

Melissa Scott
7 months ago
5

Response from the owner7 months ago
Thanks for your review!
Mendy Gatlin
9 months ago
1

I've been using northcare for years. I could never afford my medications without them. Now that I have free insurance I get a bill in the mail for the copay. So, today the pharmacy called & said I only have 2 punches left & wanted only to send me 2 of my medications. Always before if I couldn't afford to pay they said that I wouldn't get turned away for non payment. Now they're gonna deprive me of my medications for failure to pay. Thanks a lot but I think I'll be looking for someplace that really help me get my medication & not cut me off for failure to pay

Crystal Shaulinskas
9 months ago
1

I think they have communication problems,thats pretty much the only issuie. Not sure about anything else seeing as i was not a paitent but just a family member of one so i can only speak from a family members perpesctive,not a paitents.

Response from the owner9 months ago
We apologize for any inconvenience. Thank you for trying to get in contact with us. Our phones are working and we have staff ready and available to answer. You are also welcome to reach out to our Vice President of Clinical Operations, Rachael Picon at 405-858-2950. She would be happy to assist you further.
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