North Florida & South Georgia Veterans Health System – Lake City VAMC

619 S. Marion Avenue Lake City, FL 32025
DetoxInpatientOutpatient
Lake City VA Medical Center FL 32025

About North Florida & South Georgia Veterans Health System – Lake City VAMC

VA North Florida/South Georgia Veterans Health System is locatedin Lake City, Florida. They specialize in primary and behavioral health care for veterans. They’ve become a model of vetera -centered care, with an enriching healthcare experience offered by caring professionals designed to meet the specific needs of those who have served. For insurance, the VA system directly covers the cost of care which is committed officially to veterans for their health including all benefits as described by the government.

From a mental health perspective, the facility offers support for many veterans suffering from PTSD, depression and anxiety. These programs encompass individual and group therapy, medication management, and substance use treatment to help veterans gain lasting wellness.

Veterans and their family members routinely say thank you for the care they receive, saying it feels like staff have all been soldiers themselves. They are a trusted facility for veterans in the area, providing many services and individualized attention.

Latest Reviews

Jeff C
1 month ago on Google
2
Not so good. Dr. TAQI was arrogant and untrustworthy. The phlebots in the lab were rude and disrespectful. The building wasn't that clean. Do not trust TAQI and don't get your labs done here. I'm not coming back here again.
Amanda McMahel
1 month ago on Google
5
I wish this was my local VA. I had to drive an hour to this location due to the extent of my suffering but it was worth it for the care I received. The staff is exceptional. Friendly and welcoming. They listened to me and did their best to make me feel better. Hope they know how much I appreciate them. 10/10, A++, Love u guys.
Corruption Bad Cops and Government Workers
3 months ago on Google
1
My recent visit to this VA location was nothing short of disappointing. This facility exemplifies the substandard care that too many veterans encounter. From the moment I walked in, it was clear that the quality of service here falls well below acceptable standards.One of the most glaring issues was the facility's cleanliness. The environment had a distinctly unkempt appearance, which only added to the overall sense of neglect. When it comes to healthcare, especially for veterans, a clean and well-maintained environment is not just a luxury it's a necessity.Equally troubling was the conduct of the staff. Their demeanor was far from professional, and their communication seemed lacking in both respect and competence. It felt as though the staff were unprepared and unqualified, which is concerning when you're seeking care.Perhaps the most troubling aspect was the issue of policy falsification. It was apparent that there were discrepancies between what was promised and what was delivered. This kind of misrepresentation can lead to a severe loss of trust, especially for those who rely on VA services for their well-being.Overall, this location stands as a stark example of why veterans should be wary of relying on VA care if other options are available. The combination of poor facility conditions, unprofessional staff, and questionable policy adherence makes this VA a place to avoid if possible. I hope that improvements are made soon, but until then, veterans should be cautious and seek alternative care options if they can.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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9 / 10

Location

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Addiction Treatments

Levels of Care

medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Fitness therapy blends exercise with psychotherapy for a fun, inspiring, and effective way of treating addiction and other issues. By incorporating movement into counseling sessions, clients become more empowered, motivated, and goal-oriented, all while strengthening their bodies and becoming more flexible. Fitness Therapy is usually used to complement a course of treatment (inpatient or outpatient) to make it even more successful. Increasing the connection between a patient’s mind and body helps both with healing as well as in creating new, healthy habits.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting
  • lake iconLakeside

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 246194

Contact Information

Phone icon (386) 755-3016
Building icon

619 S. Marion Avenue
Lake City, FL 32025

Fact checked and written by:
Rockel Mundy
Edited by:
Courtney Myers, MS

Reviews of North Florida & South Georgia Veterans Health System – Lake City VAMC

4/5 (113 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

Jeff C
1 month ago
2

Not so good. Dr. TAQI was arrogant and untrustworthy. The phlebots in the lab were rude and disrespectful. The building wasn't that clean. Do not trust TAQI and don't get your labs done here. I'm not coming back here again.

Amanda McMahel
1 month ago
5

I wish this was my local VA. I had to drive an hour to this location due to the extent of my suffering but it was worth it for the care I received. The staff is exceptional. Friendly and welcoming. They listened to me and did their best to make me feel better. Hope they know how much I appreciate them. 10/10, A++, Love u guys.

Corruption Bad Cops and Government Workers
3 months ago
1

My recent visit to this VA location was nothing short of disappointing. This facility exemplifies the substandard care that too many veterans encounter. From the moment I walked in, it was clear that the quality of service here falls well below acceptable standards.One of the most glaring issues was the facility's cleanliness. The environment had a distinctly unkempt appearance, which only added to the overall sense of neglect. When it comes to healthcare, especially for veterans, a clean and well-maintained environment is not just a luxury it's a necessity.Equally troubling was the conduct of the staff. Their demeanor was far from professional, and their communication seemed lacking in both respect and competence. It felt as though the staff were unprepared and unqualified, which is concerning when you're seeking care.Perhaps the most troubling aspect was the issue of policy falsification. It was apparent that there were discrepancies between what was promised and what was delivered. This kind of misrepresentation can lead to a severe loss of trust, especially for those who rely on VA services for their well-being.Overall, this location stands as a stark example of why veterans should be wary of relying on VA care if other options are available. The combination of poor facility conditions, unprofessional staff, and questionable policy adherence makes this VA a place to avoid if possible. I hope that improvements are made soon, but until then, veterans should be cautious and seek alternative care options if they can.

Donna Switzer
3 months ago
5

I had to rush my brother to the emergency room on Labor Day. I thought his levels were off, but in fact, he was in diabetic ketosis. We did not know to look for this. From the very beginning of our visit my brother was treated with such respect and dignity I was in awe. They treated me with such kindness and compassion as well. I have been to quite a few hospitals with my brother outside of the VA system and he has never been treated this great. I wish I could remember all the people connected with his care but I am just horrible with names. He was taken from the ER to MICU and both departments are truly amazing.The nurses are teaching me how they are caring for him. No matter my questions they answer them with great details. The Doctors who have been assigned to him have even called me to update me on his care and condition.I almost took him SGMC in Valdosta that day and to be honest I am truly thankful I took him to Lake City VA.I cannot say enough about every person there who has cared for him. I will always take him there in future events if possible. For the first time in atleast 20 years I did not have to worry about his care. I was able to be home and keep my mind on my day to day activities in between visits with him.My brother even feels very cared for and has not complained once about his level of care.Thank you all for being such astounding amazing human beings and providing such wonderful care for my brother!

Mike Miles
4 months ago
5

Lake City VA Medical Center stands out in the VA system. Formerly lived in NE OH and had to deal with the Cleveland System. It was very hard to get things done. I'm being treated for bladder cancer and this bunch of people in Lake City are great. Been treated very well, people are pleasant and very helpful. Have not had any issues getting things done with appointments. Short wait times for radiology and other specialties. Dr. Leach, my Urologist has jumped into a mess with my treatment after having emergency treatment in Valdosta at SGMC. My nurse, Miss Liz is super helpful and very caring. Just can't say enough good about my experience.

Jonny Tan
5 months ago
5

The dentists there were so helpful, kind, and efficient!

James Hart
6 months ago
4

Shannon
6 months ago
5

One of the best veteran hospitals in the country

Reese Crusan
1 year ago
3

I have mental issue mental health issues it seems like I can't get any help and this time of year is especially hard for me I'm alone I hate being alone and it just really bothers me

Duane Sommise
1 year ago
4

James LEFEVER
1 year ago
4

Very fast service

Gabby
1 year ago
4

Much quicker and better service than VA in a bigger city. Staff in Orange are sweet. You can still expect to be here for a couple hours for a routine visit.

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