North Central Mental Health Services – North High Street

1301 North High Street
Columbus, OH 43201

North Central Mental Health Services - North High Street OH 43201

About North Central Mental Health Services – North High Street

North Central Mental Health Services is a network of rehab centers and mental health centers with a location in Columbus, Ohio. At this convenient North High Street location they can set you up with a personalized treatment plan for your long term wellness.

This rehab has several levels of care to help you through each stage of your recovery. You’ll probably start in their residential program and then progress to the intensive outpatient program and the outpatient program as you grow in your sobriety.

One thing that stands out about this rehab is that they are helpful for dual diagnosis too. They have dedicated mental health care so they can address mental health issues that affect your addiction.

Throughout your program, you’ll develop instrumental skills for your recovery and relapse prevention. This program aims to prepare you well for an independent sober life.

Latest Reviews

Kymbra Ahmad
1 month ago on Google
5
I have been going here since 2016. I'm looking at the other reviews and my experience is definitely different. I have an excellent care team. There is financial assistance available if you're qualified. You definitely need to find a good match. I have never noticed no one not following through on helping me find the right resources if it's not a resource they provide. Have things changed post COVID, sure but not that drastically. I enjoy the virtual counseling as I don't have to get dressed and travel on the bus like before. My Case Worker or other qualified staff bring me my meds, which I get free from their Pharmacy, Boxes from the Pantry when needed. There are protocols that have to be followed that may not seem to be important to you when in crisis. They have been very effective in my Care Plan and helping me figure out things when asked, even if it is an outside resource. I guess I am fortunate to have a good team. I go to the location on North High Street.
William Conway Jr
3 months ago on Google
1
I have been at North Central since I was a teenager.... The place has went to the trash. A police officer violated my HIPAA rights.. was talking to other clients about me. Kim Yates threatened me indirectly. Told me not to get his badge number and name. They don't have no therapists or counselors no more. They are a mental health place that offers no mental health services. I'm starting to think they are a scam. Because they are a non-profit and they're taking people's money. And people are not really getting any help. I have asked for help with housing. I have also asked to get ahold of Adam-H to to file complaint. I did have an amazing case manager named Pam she left and pursued other things. But now it's just a very high turnover rate people stay in 6 months to a year and leave. Everybody is lazy there now. I'm thinking about going to Southeast. I have had so many crazy experiences being there for 17 years. All I'm going to say is North Central is no longer about helping people. It is a mental health place that does not want to deal with mental health people. They do not want to deal with people with mental health problems but they work for a place that deals with that. I am very saddened buy how the places ran now. I have asked for counseling therapy. I have asked for resources I have asked for the client's rights officer to file complaint against chm because they discriminated against me.
krystal marie
3 months ago on Google
1
Lost my insurance & was told this place took people without insurance. I was finally taking the initiative to get into counseling again as I was put off by other places in the past. Called to schedule an appointment & was rudely told by the receptionist that the wait was 120 days. I had no issue waiting but i asked to be put down for a walk in if someone canceled an appointment last minute. The receptionist raised her voice at me & said THATS NOT HOW IT WORKS & when i was in the middle of saying thank you anyways i was rudely hung up on. For a mental health clinic it is baffling that they would have someone working the phone who is extremely rude & inconsiderate about how the other person that is seeking help might be feeling. Kicking someone who is already down is the best way i could describe it. I would not recommend this place at all. Don t waste your time on a clinic that doesn t take into consideration your mental health. Telling from these other reviews this isn t a first for this place.

Location

Accepted Insurance

North Central Mental Health Services – North High Street works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare Support
The Recovery Assistance Services department, formerly known as Aftercare or Designated Case Management, provides mental health and limited alcohol and drug addiction services to two groups of consumers: persons who require coordination of their psychiatric services, counseling, and other supports; and individuals who have received the maximum benefit from non-psychiatric treatments yet require continued access to medication and less intensive services.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Ohio provides comprehensive treatment to address the physical and psychological needs of those struggling with substance use disorders. This may involve inpatient and/or outpatient care.

The Integrated Dual Disorders Treatment (IDDT) Center is designed to improve the quality of life of people struggling with the dual disorders of mental illness and addiction. This program offers a multi-disciplinary team approach to providing comprehensive treatment services. The team approach allows persons served to receive services that are focused on their individual recovery needs. Services are based upon evidence-based practices that are proven to enhance recovery in this special population.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Family Focus provides high quality mental health and substance abuse treatment services to children, adolescents, families and adults. The goal of the program is to help people resolve problems and improve the quality of their lives. The Family Focus team offers individual, family, couples and group counseling with an emphasis on a brief, solution focused approach. The staff are skilled in dealing with a range of child, adolescent, family (traditional and non-traditional) and adult problems including: school or job difficulties, depression and anxiety, effects of divorce, loss or family conflict, and normal family stresses.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (614) 299-6600
Building icon

1301 North High Street
Columbus, OH 43201

Fact checked and written by:
Nikki Wisher, BA
Edited by:
Kerry Nenn, BSW

Reviews of North Central Mental Health Services – North High Street

2.3/5 (56 reviews)
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Reviews

Overall Experience
Date Submitted
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Google Reviews

2.3 (56 reviews)
Kymbra Ahmad
1 month ago
5

I have been going here since 2016. I'm looking at the other reviews and my experience is definitely different. I have an excellent care team. There is financial assistance available if you're qualified. You definitely need to find a good match. I have never noticed no one not following through on helping me find the right resources if it's not a resource they provide. Have things changed post COVID, sure but not that drastically. I enjoy the virtual counseling as I don't have to get dressed and travel on the bus like before. My Case Worker or other qualified staff bring me my meds, which I get free from their Pharmacy, Boxes from the Pantry when needed. There are protocols that have to be followed that may not seem to be important to you when in crisis. They have been very effective in my Care Plan and helping me figure out things when asked, even if it is an outside resource. I guess I am fortunate to have a good team. I go to the location on North High Street.

William Conway Jr
3 months ago
1

I have been at North Central since I was a teenager.... The place has went to the trash. A police officer violated my HIPAA rights.. was talking to other clients about me. Kim Yates threatened me indirectly. Told me not to get his badge number and name. They don't have no therapists or counselors no more. They are a mental health place that offers no mental health services. I'm starting to think they are a scam. Because they are a non-profit and they're taking people's money. And people are not really getting any help. I have asked for help with housing. I have also asked to get ahold of Adam-H to to file complaint. I did have an amazing case manager named Pam she left and pursued other things. But now it's just a very high turnover rate people stay in 6 months to a year and leave. Everybody is lazy there now. I'm thinking about going to Southeast. I have had so many crazy experiences being there for 17 years. All I'm going to say is North Central is no longer about helping people. It is a mental health place that does not want to deal with mental health people. They do not want to deal with people with mental health problems but they work for a place that deals with that. I am very saddened buy how the places ran now. I have asked for counseling therapy. I have asked for resources I have asked for the client's rights officer to file complaint against chm because they discriminated against me.

krystal marie
3 months ago
1

Lost my insurance & was told this place took people without insurance. I was finally taking the initiative to get into counseling again as I was put off by other places in the past. Called to schedule an appointment & was rudely told by the receptionist that the wait was 120 days. I had no issue waiting but i asked to be put down for a walk in if someone canceled an appointment last minute. The receptionist raised her voice at me & said THATS NOT HOW IT WORKS & when i was in the middle of saying thank you anyways i was rudely hung up on. For a mental health clinic it is baffling that they would have someone working the phone who is extremely rude & inconsiderate about how the other person that is seeking help might be feeling. Kicking someone who is already down is the best way i could describe it. I would not recommend this place at all. Don t waste your time on a clinic that doesn t take into consideration your mental health. Telling from these other reviews this isn t a first for this place.

David
4 months ago
4

Case Managers are very helpful and friendly

Steve Shump
5 months ago
2

One of the worst experiences I've ever had was the fault of counselor Ron. He caused an anxiety attack trying to accuse me of faking PTSD and a blood test. He has no experience with OCD and does not appear to have any experience with PTSD, which is why I was seeing him in the first place. He wouldn't listen and wouldn't stop after multiple pleas with him. Then he ghosted me for a month canceling appointments the morning of because he was to much of a coward to face the consequences of attacking a patient.RN Beauty is another problem they have. Multiple calls about my disability and she would repeatedly lie about whether PTSD is a disability. I had to go over her head after so many lies to get a real doctor. Things have been going great sense, just be aware who they assign to you, they may not be qualified for your case like my first two weren't.

Fatoumata Jagana
5 months ago
5

Veronicamay Bratcher
7 months ago
1

My doctor clearly took my mental health concerns as a huge joke. At one point she forgot to send my medication into the the pharmacy, 2 months in a row actually. When I questioned the medication not being there the first time, she chuckled and said well they didn t have it, because I never sent it in ..I called to request it be sent and was never even given a call back! anytime i expressed concerns, she would simply say okay, I m going to leave everything the same, let s make the appointment for next month . I am with a new doctor who has taken me off of 2 medications that were so low dose there s no way they could be helpful with my diagnosis. One of the medications could have potentially made things a whole lot worse for my mental health. Please consider other places, and only use this place as a last resort or an in between to give yourself time to find a compassionate establishment. I mean, people who deal with mental health issues, already have a tough enough time honestly.

Vonia Thomas
7 months ago
5

MissMeganV1982
1 year ago
4

I've been with North Central since 2017. I have had 5 Nurse Practitioners/Prescribers in that time (high turnover) but just one courselor/therapist all 6 years. Her name is Jenny Zuber and she's beyond good at her job. This woman is extremely compassionate, ALWAYS positive and encouraging and she is super smart as well as resourceful. She knows how the system works and she knows how to help people who are struggling with their mental health. Honestly, she's worth 10� whatever salary she's being paid because she goes beyond what any social worker I have ever encountered has ever done for me. Jenny's been with me through a suicide attempt, the shocking unexpected sudden death of my brother, problems with my Nurse Practitioners Danielle and Amanda (Both are no longer at NC) and she no joke literally remembers all 3 of my cats' names! She's so great to talk to. One time she called for our appt and I was in the middle of a total meltdown. A bad one. By the end of that call I was calmed down and ok. She deserved like 5� pay for that call, I told her. Lol. I mean, I was a MESSSSSSSS. I really needed super high caliber type / level of professional guidance that day, and Jenny was equipped with it and ready on a dime to jump right into my breakdown with me... and she had all the tools necessary to talk me out of the trenches. I am so grateful to Jenny.I have been in mental health care of one kind or another consistently since 2009. I have seen private psychiatrists, Ohio State psychiatrists, medicaid psychiatrists, inpatient psych, over a dozen social workers and around 9-10 psych nurse practitioners. I say that so you see I know what I'm talking about here:Jenny Zuber is the hands down best mental health professional I have ever worked with. No question. My current nurse practitioner, Qiana Webb (with her 7 months) and my first NP at NC (2017-19) Lacey Kolb, are in a tie for second place. Lacey's moved on to private practice but I had to mention her because she was so smart and so good at her job. Qiana has been WONDERFUL! There have been several instances where there's been a pharmacy / insurance issue where I've had to contact her about it between appointments (ZERO of the problems were her fault, btw) and she's always responded to me quickly and has never made me feel bad for bugging her between scheduled calls. (I always apologize though!) She went above and beyond just recently when there was a prior authorization issue with a new medication. Qiana took it upon herself to arrange for me to pick up samples of the medication while the paperwork went through, so I wouldn't have to go a even one day without my anti-depression meds. I couldn't believe it! She didn't have to go out of her way like that, as nothing that went down was her fault. But she did!Qiana Webb and Jenny Zuber are fabulous, smart, caring women and I am thankful to have them on my team helping me to manage my mental health treatment. The medical part AND the therapy part. (Both are critical!)*I can attest that it's hard gettting started here. Lots of voice-mail, no call backs, etc. But my experience has been mostly great. The problems I had with the medical director and 2 NPs were tough but all 3 are no longer at NC.

Love Everyone
1 year ago
1

Would you eat at a restaurant that gets 2.2 stars? I know these folks wouldn t. Yet they ignore their own reviews, and it s because they think you re all crazy. Isn t that crazy?It s time for change. You are not sick. You do not need their medicine. You need love and balance. You are simply out of alignment.Best of luck in your souls journey!One Love

Lauren Ziminski
1 year ago
1

I would avoid this place at all cost and if you go there now let this be the sign to leave. I regret not leaving sooner when I saw the signs that the organization is completely nonfunctional.The biggest issue is that no one answers the phone. Many of the phone lines hang up after no one answers because their voicemail box is full. It's nearly impossible to schedule an appointment and if you do your doctor will likely call you at a random time. If you miss their call you will not be able to get ahold of them.The second biggest issue is when you tell them about the phones they'll gaslight you about it. They'll tell you it's strange their front desk person isn't answering the phones because they're so great. Or worse ignore you and blame you for being non-compliant with appointments making it harder for anyone else to take you seriously in the future. Considering how many people on Google maps alone have reported that no one answers their phones someone there has to know, but weare, after all, there for psychiatric care, so we are easy to toss aside like garbage.This issue culminates when you're unable to get your medication. As everyone knows, it is incredibly dangerous to go cold turkey off of psychiatric medication. I don't know whether to insult their intelegence by believing people who work here don't know this or to assume the people who work here are cruel and heartless. It is likely a third option. They're removed from the situation and therefor able to avoid feeling any sort of responsibility for the suffering they cause their patients, and likely can't do anything about it anyway.Thank you for coming to my Ted talk "Power Imbalance in Mental Healthcare: for the love of God answer your phones" if you'd like to stick around for the second session my next talk is called "Wait Times in Dermatology: Whew buddy I hope this mole isn't melanoma because I'm going to be dead before my appointment".

Kylie Cummings
1 year ago
1

I've been trying to get connected to somebody to talk to over a year now. My case manager never answers the phone and never reaches out to me it's been over 2 months since I've heard from her. Beauty my nurse practioner is not caring or attentive to my needs and should not be working at prescribing meds when she can barely understand the information being told to her. Sad excuse for a mental health facility find somewhere else

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