North Central Healthcare

607 North Sales Street
Suite 309
Merrill, WI 54452

North Central Healthcare WI 54452

About North Central Healthcare

North Central Healthcare provides quality, accessible specialized care to people of all ages. North Central Healthcare offers a state certified outpatient clinic that provides a variety of outpatient mental health and substance abuse services available. North Central Healthcare is located at Merrill, Wisconsin.

All individuals are treated by a team of skilled individuals trained in multiple disciplines. This team works together to review and assess the individual’s progress and to adjust the individual care plan as needed. Each client is set up with appropriate aftercare treatment with a substance abuse counselor as well as an introduction to the recovery community.

Latest Reviews

Nick M
1 month ago on Google
1
Sends you back out into the world with a handful of pills and won't authorize your refills, almost like they want you to have to come back
Chase C
1 month ago on Google
2
Called, and called, left voicemails and voicemails and they never ever got back to me and due to circumstance put me in a worse position. I also have old friends who got refused service because of things outside their control, completely. I have to deal with them eventually IF they ever answer their damn phone. I work during their hours, I can t go in person.
Response from the owner3 weeks ago
So sorry you were unable to reach our offices during our business hours. The Wausau, Antigo and Merrill Centers are open 8:00 am - 4:30 pm, Mon-Fri. for appointments and business-related needs. Our Crisis Center is available 24-7-365 and can be reached any time of day and is staffed at all times. Please call them at 1-800-799-0122 if you need emergency or crisis services. You can also email info@norcen.org for general information, however appointments, medication management, and information from your care provider will not be communicated via email due to privacy policies.
Jamie Kraegenbrink
1 year ago on Google
5

Location

Accepted Insurance

North Central Healthcare works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

The goal of drug rehab in Wisconsin is to address drug addiction as a complex issue that involves physical, mental, and relational aspects. During rehab, treatment focuses on each of these areas and gives you the tools you need to achieve and maintain sobriety.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

They offer a Family Program for family members and significant others of Day Treatment individuals. This three-hour program helps friends and family develop a better understanding of their loved ones addiction, treatment and life after treatment. Attendance in not mandatory but is highly encouraged.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Amenities

  • music2 iconMusic Room
  • art iconArt Activities

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (715) 848-4600
Building icon

607 North Sales Street
Suite 309
Merrill, WI 54452

Reviews of North Central Healthcare

4/5 (2 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4 (2 reviews)
Nick M
1 month ago
1

Sends you back out into the world with a handful of pills and won't authorize your refills, almost like they want you to have to come back

Chase C
1 month ago
2

Called, and called, left voicemails and voicemails and they never ever got back to me and due to circumstance put me in a worse position. I also have old friends who got refused service because of things outside their control, completely. I have to deal with them eventually IF they ever answer their damn phone. I work during their hours, I can t go in person.

Response from the owner1 month ago
So sorry you were unable to reach our offices during our business hours. The Wausau, Antigo and Merrill Centers are open 8:00 am - 4:30 pm, Mon-Fri. for appointments and business-related needs. Our Crisis Center is available 24-7-365 and can be reached any time of day and is staffed at all times. Please call them at 1-800-799-0122 if you need emergency or crisis services. You can also email info@norcen.org for general information, however appointments, medication management, and information from your care provider will not be communicated via email due to privacy policies.
Jamie Kraegenbrink
1 year ago
5

Rod Engel
1 year ago
3

I like it here but it is managed not so well. North Central health care treat us like lnmaets

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