Norcon Family Counseling

About Norcon Family Counseling

Norcon Family Counseling, located in Liberty, Missouri is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include relapse prevention and 12-step therapy.

Specialty rehab programs at Norcon Family Counseling include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Latest Reviews

Scott Mann

1 month ago on Google

I had my first therapy session with Michael French and felt the need to address how unprofessional and rude he was. Shortly into our session, he asked about my struggles, and after I shared them, I asked him about his own struggles or weaknesses. He told me that he had been fired as a therapist in the past and had a porn addiction. He then proceeded to ask if I had difficulties in my marriage. I told him that my wife and I rarely argue. He responded by suggesting that next time we disagree, I should tell my wife she has a "female brain," which came across as both sexist and rude. Another major concern was that he was pacing around the office and avoiding eye contact, which made me feel dismissed and as though he wasn t fully present. He seemed unable to express any understanding of what I was going through. Finally, Michael abruptly cut the session short. When I asked why he was ending it, he told me that he needed time to decompress and mentally prepare for the next patient. This response felt unprofessional and disrespectful. I have never been treated so poorly by a therapist, and as a result, I am now in a worse mental state than before the session. I will be reporting this to the psychology board and owner.

J B

7 months ago on Google

Seth Haney...creepy! Here I am alone in his office and he tells me how much he loves and prefers women...he said he enjoys it more than men. Gave me the creeps and I quit coming.IT IS VERY TELLING THAT YOU JUST DISMISSED AND DIMINISHED MY SERIOUS CONCERNS. AS PROFESSIONALS YOU SHOULD TAKE FULL RESPONSIBILITY FOR WHAT HAPPENS IN THE CLIENT ROOM FROM YOUR STAFF. PLUS YOU WEREN'T IN THE RO0M WHEN THE STATEMENTS WERE MADE SO THERE IS NO WAY YOU COULD MAKE SUCH DISMISSIVE COMMENTS AND BE HONEST. SHAME ON YOU! I HOPE YOUR CLIENTS SEE THROUGH YOUR PRETENTIOUSNESS. LOOK UP THE WORD INTEGRITY....SEEMS LIKE YOU DON'T PRACTICE WHAT YOU TALK ABOUT.BASED ON OTHER REVIEWS THIS OFFICE STAFF LIKES PEOPLE THEY CAN PULL THE WOOL OVER THEIR EYES. BE WISE PEOPLE AND MAKE CAREFUL CHOICES ABOUT WHO YOU DO BUSINESS WITH. YOU GO IN FOR MENTAL HEALTH CARE AND THIS PLACE CREATES THE NEED FOR NEEDING MENTAL HEALTH CARE. JUST READ THE DISMISSIVE COMMENTS.

Response from the owner9 months ago

I am sorry you felt like that. The conversation was referring to the percentages of male vs female clients seeking therapy and how male and females tend to require different therapy techniques and respond to therapy in different ways.

David Stephens

1 year ago on Google

Not a great place for help. You can tell this entire outfit is tied up in contracts, money making schemes and more. Even looking at their site, everyone is listed as "independent contractor" to ensure if you want to sue for something, you can't go to the owner for it.Anyways, I had a therapist there that wouldn't ask questions, would hardly talk. Just say "hey catch me up on the week" and let me ramble and ramble. I left feeling like I couldn't get any advice for how to improve my life or outlook.First thing out of their mouth, ALWAYS, is money. They keep a card on file so they can charge it as needed. Granted that isn't an issue but they won't talk to you to schedule an appointment until they have your credit card on file. When you walk in, "okay will will charge your card on file ok?" You call them, "we will charge your card for cancellations." I just cancelled all treatment and they called me back saying, "Okay everything is cancelled and your bill is paid so we wont charge you." Of course you wont! You don't let me get two feet away without charging me!One time, they went to charge my account on file, I guess it rejected it. It is my daily card, use it all day every day. I knew it worked. God forbid they wait until next appointment to collect two payments. Nope, they are calling me almost immediately, "We need a new card number to pay your co-pay."Oh yeah, I have insurance that makes it a few bucks to go. They take a LONG time to get that information so they charge you full price and put it towards deductible until they get insurance clearance.Listen, I know they need to make money. I'm not mad at that. But if people are taking the steps to see you, stop having the front desk focus on money SO MUCH. EVERY SINGLE CONVERSATION I have with them ends up talking about fees, charges, cards, etc. I got it the first 500 times you said it, STOP!And yes, get better therapists. I'm paying to go in weekly to just chit chat (one sided) and what advice I do get is not appropriate (Yes, I was told once to "drink more alcohol." Needless to say, I am never going back.But they are nice so they get a bonus star for that.

Response from the owner3 days ago

Thank you for your feedback. While we believe each of our therapists are quality therapists, one of the most important things in therapy is to find a therapist whose therapy style matches your personality and what you are looking for. We have found through client feedback that being kept in the know on financial aspects is rated as very important. We have found that most clients do not read the paperwork, so we make it a point to go over office policies to avoid unexpected charges. If a client has insurance, we go out of our way to get a quote of benefits before therapy begins, so a client is not stuck with a large, unexpected bill after having done several therapy sessions. If a card declines, we do give clients a call because many of our clients do not appreciate thinking their fee has been paid and then coming into the next session and finding out they now owe for two sessions. At check in we will also ask if you want to charge the card on file because many clients choose to use a different card or pay with cash or check, so we do not want to assume payment method without double checking what the client prefers. Our office works very hard to be transparent and to communicate with clients to keep them informed, thus avoiding any unanticipated surprises.

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

7.5 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Aftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Missouri usually involves several phases: detox, rehab, and aftercare. The rehab phase may include a combination of inpatient and outpatient treatments, as the individual moves through a continuum of care on their recovery journey.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.