Nix Behavioral Health

4330 Vance Jackson Road
San Antonio, TX 78230

About Nix Behavioral Health

Nix Behavioral Health's San Antonio, Texas, location was a private mental health and substance abuse rehab center. They operated medical detox and inpatient (IP) treatment for adult clients. Nix employed a bilingual staff to ensure their services are accessible to those in San Antonio and the surrounding areas. However, all Nix centers are currently. closed.

It’s not uncommon for a drug rehab facility to require clients to have undergone detox before they’ll be admitted into a program. This not only ensures a client begins treatment without illicit substances in their system, but it helps keep everyone in the program safe, too. However, not all centers have their own detox facilities and require clients to find another facility where they can undergo the process.

This can be confusing or even discouraging, but Nix Behavioral Health made things simple. The San Antonio location hosted both detox services and inpatient treatment under one roof. This made the transition from detox to care much easier and consolidated all or much of their care to a single provider.

Even though Nix is closed, there are other facilities nearby that can help you.

Latest Reviews

Mary Steelman
5 years ago on Google
5
My 18 year old daughter was admitted here yesterday on an emegency detention.She has cognitive delays as well as mental illness with violent behaviors.This was her first time at this facility and I have to say I was very worried after I had read the reviews here.My experience has been very positive.They have been understanding of my daughters cognitive delays and have included me in every decision.The Staff that I have spoken directly with are Joe, Sybil, Victoria and Dr Cawthorn.They listened intently and were all extremely polite and included me in her care.This was a quick stay for our daughter but I would trust them again with her care in a crisis situation.They truly looked out for her best interest which is a rare find in such a broken/difficult Mental Health system.
Mark Lopez
5 years ago on Google
1
hamsterific
5 years ago on Google
1
THIS PLACE IS HORRIBLE DO NOT SEND YOUR CHILDREN OR LOVED ONES HERE.first of all, this place is EXTREMELY filthy. i caught viruses that i still haven t recovered from WEEKS after being discharged. theres dirt everywhere and it smells like chemicals. none of the rooms are properly cleaned.second, my own rights were taken away. the staff treated me like a wild animal. they kept me in my room all day every day for several days straight for doing absolutely nothing wrong. the techs called me annoying, rude, and pathetic when clearly THEY were the ones being annoying rude & pathetic. i was also yelled at and the refs made me strip down several times even when i did nothing wrong.i warned them that staying in the same room all day long with nothing to do would drive me insane and give me a panic attack and that s EXACTLY what happened. while i was in a state of panic, i was forcibly picked up by the arms and dragged back to my room & thrown onto the floor like an old toy. i got bruises from that. you re not supposed to do that to anyone that s having a panic attack because it just makes it worse. PERIOD.staff also wouldn t let me eat because my hair was down and they thought my hair was disgusting , even though i sat with nobody else & my hair wasn t even in my face. they laughed at me for it.i was prescribed about 7 pills a day and i got incredibly sick because of it. with vomiting and diarrhea which the techs also got mad about.i made it clear to the doctors that i was unsafe coming home, and they STILL let me go even after they explicitly told me that they wouldn t let me out because of it.please , please please oh please shut this place down. i cant stand just thinking about the poor little children who are still there. suffering. crying. wanting to go home but the staff make them seem as if they re monsters.

Location

Accepted Insurance

Nix Behavioral Health works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
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HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (210) 579-3800
Building icon

4330 Vance Jackson Road
San Antonio, TX 78230

Edited by:
Peter Lee, PhD

Reviews of Nix Behavioral Health

1.97/5 (33 reviews)
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Reviews

1

My Mothers beautiful gown was stolen.physical therapist released her in 2 days. He claimed Considering her condition.

Reviewed on 8/26/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

Mary Steelman
5 years ago
5

My 18 year old daughter was admitted here yesterday on an emegency detention.She has cognitive delays as well as mental illness with violent behaviors.This was her first time at this facility and I have to say I was very worried after I had read the reviews here.My experience has been very positive.They have been understanding of my daughters cognitive delays and have included me in every decision.The Staff that I have spoken directly with are Joe, Sybil, Victoria and Dr Cawthorn.They listened intently and were all extremely polite and included me in her care.This was a quick stay for our daughter but I would trust them again with her care in a crisis situation.They truly looked out for her best interest which is a rare find in such a broken/difficult Mental Health system.

Mark Lopez
5 years ago
1

hamsterific
5 years ago
1

THIS PLACE IS HORRIBLE DO NOT SEND YOUR CHILDREN OR LOVED ONES HERE.first of all, this place is EXTREMELY filthy. i caught viruses that i still haven t recovered from WEEKS after being discharged. theres dirt everywhere and it smells like chemicals. none of the rooms are properly cleaned.second, my own rights were taken away. the staff treated me like a wild animal. they kept me in my room all day every day for several days straight for doing absolutely nothing wrong. the techs called me annoying, rude, and pathetic when clearly THEY were the ones being annoying rude & pathetic. i was also yelled at and the refs made me strip down several times even when i did nothing wrong.i warned them that staying in the same room all day long with nothing to do would drive me insane and give me a panic attack and that s EXACTLY what happened. while i was in a state of panic, i was forcibly picked up by the arms and dragged back to my room & thrown onto the floor like an old toy. i got bruises from that. you re not supposed to do that to anyone that s having a panic attack because it just makes it worse. PERIOD.staff also wouldn t let me eat because my hair was down and they thought my hair was disgusting , even though i sat with nobody else & my hair wasn t even in my face. they laughed at me for it.i was prescribed about 7 pills a day and i got incredibly sick because of it. with vomiting and diarrhea which the techs also got mad about.i made it clear to the doctors that i was unsafe coming home, and they STILL let me go even after they explicitly told me that they wouldn t let me out because of it.please , please please oh please shut this place down. i cant stand just thinking about the poor little children who are still there. suffering. crying. wanting to go home but the staff make them seem as if they re monsters.

Alexis Nu'uvali Apineru
5 years ago
1

If I could give them a 0 I would. I was here for 8 months back in 2016 because I was in Cps and had a placement crisis. I was literally drugged up to the point where I was a zombie, couldn't remember anything at all what so ever. I was treated very disrespectfully. The restraints were very inappropriate. I had to go to the emergency room while being there. When a patient would have emotional breakdowns they would flat at tell me "your not crying!" When clearly I was. They called me and acouple other patients that were in Cps at the time (I'm now 19 years old, fully recovered not because of this place but because of Red Rock Canyon School. going to Gary Job Corps in San Marcos Texas.) Attention seekers. They are very hands on, even when you are calm they will literally intimidate you and other patients and this is sad because this is the Child Adolescent unit. I would never send my worst enemie there for help.

PoolShark
5 years ago
1

Over medicating patients and incidents of restraining kids in chair for hours at a time without a Physician's Order to do so. Unproffesionlism of most staff members, especially Management nurses. Nepotism and favoritism conducted to the extreme. They seem to only hire people with no etiquette and compassion that looks worst as human beings compared to the mental patients they admit off the streets.

Lilah Ab
5 years ago
1

If I had the option I d give 0 stars. This center is the grosstest and most disrespectful place I ve ever seen. The way they treat their patients is insanely agonizing and inhuman. If you re looking for a safe environment to actually get professional help I do not recommend this place at all. Genuinely hoping that they close this as soon as possible!

Ty Adams
5 years ago
4

Christian
5 years ago
1

Where do I even begin? I ll just make it brief. First and foremost, this place NEEDS to be either inspected by the state or completely shut down. This place is right in between jail and an asylum. I went in on a Thursday night, due to me drinking too much and saying that I was suicidal, which was said to get attention from my spouse. Little did I realize the consequences that I d have to endure. But, from the grace of God, I was able to leave that Saturday. The Russian/Ukrainian nurse practitioner wanted me to stay at the facility until the next Monday. She thought I was hostile and wanted to observe my behavior . Anyway, I had to make up a lie to eventually get out of that place. Bottom line, the nurses/doctors NEED to be re-evaluated, because the amount of unprofessionalism and disrespect they have toward the patients is UNDENIABLY DISGUSTING! Since leaving that place, I ve never valued my autonomy as much as I do now.

Nicholas
5 years ago
1

During my stay, I was in a delusion, I was talking like characters I had seen in various movies. During one of these harmless delusions I was tackled to the ground, they put their full body weight on my back and proceeded to choke me. The excuse they gave me at a later date is that I was inciting a riot, while I was told this the nurse was smirking at me. I've been at wards before and have never been treated like this. Avoid this ward, they are abusive.

Susan Tuttle
6 years ago
2

I was speaking to a nurse about my husband's medications and he immediately tried to get off the phone, so I got mad and hung up on him. I then turned around and called back up there to talk to the nursing supervisor and she seemed to be nice and understanding. Well, when I spoke to my husband later on that evening, I found out that they were apparently laughing about the situation. The nurses were Gabriel and Maricela. First and foremost, when you're a nurse , whether it's important to you or not, it is important to the family member you are talking to. Y'all are very unprofessional and should not be working as nurses. It's for people who actually have a calling for it. You two jokesters have no business being in the medical field. Myself as a nurse would never do that. But, apparently I have a calling for it . And you wonder why you get the crappy ratings that you do. No surprise here.

DeathRow K ngP�n
6 years ago
1

I m rating to let everyone know stop just complaining on here and do this TEXAS MEDICAL BOARD AUSTIN TX google it GET NAMES OF PPL ETHER STAFF NURSE OR DOCTORS AND DILE COMPLAINT ONLINE and they will take licenses and shut it down. Also it gets put in there records and will follow them when they try to get a job the.nurse doctor regular staff get asked why do you have these complaints and why have you been dismissed from a job by state or fired by state or the company you worked at for abuse or whatever

lyah Collector
6 years ago
5

Very nice staff went to go see my dad for the first time. Staff was very polite and he hasn't had no bad experience.

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