Nicasa Behavioral Health Services

Round Lake, Illinois

31979 North Fish Lake Road
Round Lake, IL 60073

(847) 546-6450

About Nicasa Behavioral Health Services

Nicasa is an addiction recovery center in Round Lake, Illinois. They work not just with adults but also families to help people overcome drug and alcohol addiction.

This rehab can help you through nearly any stage of your recovery. Their core is outpatient addiction counseling. These sessions will help you work through your addiction and develop the skills you need for lasting recovery. But they also have aftercare support so you can continue treatment to maintain your sobriety after your counseling program ends.

Along with counseling and aftercare this rehab has a sober living home. This sober living home or halfway house is called Bridge House. It’s for men and women who are in recovery but don’t yet feel ready to live independently. You’ll live in a shared home that has support and accountability to help you transition to life after rehab.

As helpful as Nicasa can be as an outpatient rehab, it’s so much more than this. It’s a comprehensive community center that wants to build a community of stronger and healthier adults and families. Beyond addiction services they help with other types of counseling as well as prevention services and youth services. They have family advocacy services too to help you navigate social services and get resources your family needs.

I do want to note that a lot of clients have pointed out issues with some administrative and organization aspects of Nicasa. This seems to be particularly the case for the DUI classes at Nicasa, so this is something to consider if you’re in need of DUI classes and license reinstatement.

Dollar icon Payment Options

  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • sliding-scale-payment iconSliding scale payment assistance
  • military iconMilitary insurance
  • medicaid iconMedicaid

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

aftercare iconAftercare Support

heart-hands iconIntervention Services

Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.

24-hour icon24-Hour Clinical Care

Addiction treatment often begins with 24-hour clinical care in Illinois. This supervised setting is the best environment for detox.where medical staff can provide 24/7 supervision and responsive care as your body is cleansed of addictive substances. Doctors may prescribe antagonist and partial agonist drugs to counteract the effects of drugs or alcohol, or they may slowly taper down dosages of substances to end physical dependence on the drug.

User icon Programs

Teen Program

adult-program iconAdult Program

men iconProgram For Men

women iconProgram For Women

Child Program

Seniors Program

hiv iconHIV/AIDS Program

lgbtq iconLGBTQ Program

military-hat iconMilitary Program

stroller iconPostpartum Program

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

Drug rehab in Illinois is designed to help people recover from addiction to a number of substances. The length of each program and its intensity tend to vary, and the plan of care is based on your individual needs.

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

dialectical iconDialectical Behavior Therapy

Dialectical behavior therapy in Illinois typically involves keeping a diary to track actions and emotions. Your therapist will use this diary to determine what to focus on during each session. In addition to individual sessions, you'll also attend group meetings where you are trained in coping skills.

equine-therapy iconEquine Therapy

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

house-medical iconTrauma Therapy

Trauma therapy provides you with a safe and supportive environment so you can address a traumatic experience. Your therapist helps guide you to understand your emotional, mental, and physical responses while developing healthier coping skills. This helps to improve your emotional resilience and ability to function in the community.

couples-therapy iconCouples Therapy

During couples therapy in Illinois, you may work on a variety of relationship challenges. Couples therapy can address topics such as finances, children, health, addiction, intimacy, external stressors, and family relationships. You'll develop tools to address these types of challenges in healthy ways.

eye-movement iconEye Movement Desensitization And Reprocessing

family iconFamily Therapy

Family therapy helps to rebuild trust and strengthen relationships that have been affected by addiction. Therapists use guided interventions to help families improve their interactions and address underlying issues that impact their relationships. This helps create a supportive atmosphere for the recovery process.

life-skills iconLife Skills

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Check icon Accreditations

CARF

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Phone icon Contact

Phone icon (847) 546-6450
Building icon

31979 North Fish Lake Road
Round Lake, IL 60073

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Get Help Now - 708-470-6914
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Fact checked and written by:
Nikki Wisher, BA
Edited by:
Peter Lee, PhD

Reviews

2.3 (26 reviews)
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Google Rating

2.3 (26 reviews)
ilkin Hasanoff
2 months ago
5

Jay Fleming- Schaffer
4 months ago
1

From the beginning my paperwork had been lost & mixed up because of my name. I was court ordered to go here & I ve missed my deadline for my case because no one answers the phones. In a day I ve called at-least 10 times to get prompts & voicemails. Even if you leave a message no one returns it. I ve had classes canceled on me for no reason even after paying everything in full. Now I m coming up on my last session of classes & they re trying to charge me a second time for them as if I didn t pay in full already.The staff genuinely doesn t care. I had to travel a hour to the Waukegan location and they wouldn t even let me use the restroom because they thought I needed to do a drop. I told them I didn t need to do one & the lady at the front desk said she would check and never did. so I sat for 10 minutes holding it until I went back and she said I could go. She never even checked.

Response from the owner4 months ago
Hello Jay. We are sorry about your experience with us. Nicasa has a system that allows us to improve our services and help our clients whenever there is a problem. Please contact either Dr. Emperatriz Guerra, Chief Clinical Officer (eguerra@nicasa.org), or Jennifer Larson, Clinical Supervisor (jlarson@nicasa.org), to ask for a case review. This will allow us the chance to make any necessary changes to your case, including reaching out to any referral sources and improve our services for those in the future. Thank you.
melissa blanchard
4 months ago
1

I believe Nicasa is the most fraudulent company ever and the reason no one challenges them or threatens to sue because they know the patients need nicasa to stay out of jail so they can make up their own fees and charge what they want. Literally!!

Response from the owner4 months ago
Hello Melissa. We are sorry about your experience with us. Nicasa has a system that allows us to improve our services and help our clients whenever there is a problem. Please contact either Dr. Emperatriz Guerra, Chief Clinical Officer (eguerra@nicasa.org), or Jennifer Larson, Clinical Supervisor (jlarson@nicasa.org), to ask for a case review. This will allow us the chance to make any necessary changes to your case, including reaching out to any referral sources and improve our services for those in the future. Thank you.
Katie Andrade
4 months ago
1

Mind blowing. This is a clear entity of revenue for the state of Illinois with a false pretense of actually helping people. Classes have been paid in full for over a week for a minimal risk 10 hour course and we can't seem to get the schedule even though we have paid in full up front. Funny how citizens are held accountable but non for profits "helping" and courthouses are not. This place should be SHUT DOWN.

Response from the owner4 months ago
Hello Katie. We are sorry about your experience with us. Nicasa has a system that allows us to improve our services and help our clients whenever there is a problem. Please contact either Dr. Emperatriz Guerra, Chief Clinical Officer (eguerra@nicasa.org), or Jennifer Larson, Clinical Supervisor (jlarson@nicasa.org), to ask for a case review. This will allow us the chance to make any necessary changes to your case, including reaching out to any referral sources and improve our services for those in the future. Thank you.
Aaron Rodriguez
5 months ago
1

Although the staff was polite, I d say the overall structure of nicasa is off putting. A lot of things seemed to be subtly designed to set you up for failure. From appointment availabilities, to billing and document request- Everything was terribly confusing and inconvenient My final opinion is that at the end of the day, the more help you need equals more dollars for this business. I d recommend seeking outpatient services elsewhere if possible.

Response from the owner5 months ago
Hello Aaron. We are sorry about your experience with us. Nicasa has a system that allows us to improve our services and help our clients whenever there is a problem. Please contact either Dr. Emperatriz Guerra, Chief Clinical Officer (eguerra@nicasa.org), or Jennifer Larson, Clinical Supervisor (jlarson@nicasa.org), to ask for a case review. This will allow us the chance to make any necessary changes to your case, including reaching out to any referral sources and improve our services for those in the future. Thank you.
David Does Music
10 months ago
1

My counselor was already shaking his head before we even shook hands, he told me I was a lier cause I ve had multiple brain injuries and couldn t recall 25 years ago, they already made up their mind before I even spoke

Response from the owner10 months ago
Hello David. We are sorry about your experience with us. Nicasa has a system that allows us to improve our services and help our clients whenever there is a problem. Please contact either Elizabeth Thielen, Senior Director (ethielen@nicasa.org), or Jennifer Larson, Clinical Supervisor, (jlarson@nicasa.org), to ask for a case review. This will allow us the chance to make any necessary changes to your case, including reaching out to any referral sources and improve our services for those in the future. Thank you.
Jennifer Szura
10 months ago
1

This place is set up to take your money and keep you stuck in services when they are not needed. This place is as corrupt as dcfs. Their supervisor couldn't even read a drug test and put my daughter in jeopardy of being taken by dcfs bc they misread the test. The supervisor swore I was taking opiates when it was my depression meds that are percrribed by a psychiatrist! They are ignorant and shouldn't be allowed to "help" people! Run away!!

Response from the owner10 months ago
Hello Jennifer. We are sorry about your experience with us. Nicasa has a system that allows us to improve our services and help our clients whenever there is a problem. Please contact either Elizabeth Thielen, Senior Director (ethielen@nicasa.org), or Kimberly Watts, Director of Mental Health and Peer Support (kwatts@nicasa.org), to ask for a case review. This will allow us the chance to make any necessary changes to your case, including reaching out to any referral sources and improve our services for those in the future. Thank you.
Ethan Gomez
1 year ago
1

Do not go there, go somewhere else, you dont even want to know.

Response from the owner1 year ago
Hello Ethan. We are sorry to hear about your experience with us. We would like to know more to see if we can improve your experience, and help others in the future. If you would like to let us know more information, please send an email to development@nicasa.org so we can follow up privately. Thank you.
edgar barrios
1 year ago
1

Taken over 75 hours, I m going to be going six/seven more months till they say I completed their program. Also they go off of records from nearly a decade ago.

Ms. Malissa Maisonet
2 years ago
1

Systematic extortion is the only way to sum this place up. On the day of my scheduled evaluation the counselor showed up a hour late while waiting in the waiting area I witnessed two roaches running up and down the walls & one was a baby. During my evaluation I was led to believe I would be able to start group right away when in fact I was not able to start until almost a month later. I was also scheduled for another class during the same time as the group. Again which was 60days out. Did not receive a reminder so here I am thinking I m done with the program when indeed I I have another class at an additional $140. The employees do not communicate with one another & often do not have very much knowledge of how the how program works they are only worried about their part. In group you watch Disney movies, draw pictures & listen to Ted talks. There is zero discussion about substance abuse statistics, how to handle triggers, long or short term effects of drug use. Quite frankly nothing to do with rehabilitation. But they make sure that you schedule your CSR s on time so that they can continue to get their funding/grants. The state/ insurance companies seriously need to investigate because there is clearly some fishy business going on. If you are serious about your sobriety choose a different place because here the only thing they help you with here is breaking the bank.

Chris (Chris)
2 years ago
1

There's one nice lady at reception, the entire rest of the staff are just downright mean people.

bill barton
2 years ago
1

This place doesn't give a hoot about you they will lie whatever attorney pays them whatever the courts want to get they will report came and clean they said I wasn't cleanThe Court doesn't want Real results they want the skewed results they give them the results they want you to look likeIf you're ordered by a court to go there they will make you look bad if they're paid to do so forget about help from them they're not about help I don't know how the kangaroo courts can get away with this but they doI'm very same day I passed drug and alcohol test the court ordered me to go to this place because they weren't happy with the clean results

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