Niagara County Mental Health Services

About Niagara County Mental Health Services

Niagara County Mental Health Services, located in Niagara Falls, New York is a public alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include recovery housing and intervention services.

Specialty rehab programs at Niagara County Mental Health Services include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Patients at Niagara County Mental Health Services will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers and the private rooms that give personal space for reflection and undisturbed rest during treatment.

Niagara County Mental Health Services has received accreditations from the state of New York.

Gallery

Niagara County Mental Health - Outpatient NY 14301

Location

Accepted Insurance

Niagara County Mental Health Services works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516

Who Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Inpatient

Inpatient rehabs provide a space for clients to focus exclusively on their recovery while receiving intensive supervision and support. Inpatient treatment centers provide housing and food and most offer round-the-clock clinical care. Their primary treatment modalities typically consist of addiction counseling using various psychotherapeutic methods, including CBT, DBT, RBT, and motivational interviewing. Many rehabs also provide specialized services for clients with co-occurring addiction and mental illness. Recovery-focused life skills training and holistic therapies are other common services.

Sober Living Homes

Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.

Intervention Services

Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.

24-Hour Clinical Care

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

Medically Assisted Detox

Medical detox involves weaning your body off of addictive substances in a medically supervised environment. If you've become dependent on alcohol and/or drugs, quitting on your own can be uncomfortable and even dangerous. In medically assisted detox, a team of licensed medical professionals will help manage potential withdrawal symptoms, ensuring that you're as safe and comfortable as possible. This process typically takes about 5-7 days, although the length will depend on your individual needs.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Teen Program

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Program For Men

Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.

Program For Women

Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Seniors Program

Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

Hearing Impaired Program

A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Introduced in 1983, motivational interviewing is a method to help clients commit to change. It's based on the philosophy that change is hard, and clients must explore their own options and come to their own conclusions rather than receive warnings or advice from the therapist.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

You can participate in couples therapy to focus on a specific problem in your relationship or for general strengthening of the relationship. This therapy aims to help you improve communication, address conflict, and grow in affection for one another.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

As you recover from addiction, eating the right foods will help you heal and build your health for long term sobriety. Nutrition therapy teaches you about the nutrition your body needs and how to eat the right foods to support your recovery.

Nicotine is an addictive substance found in cigarettes. When you stop smoking, your body experiences withdrawal from this substance. Nicotine replacement therapy lets you slowly reduce your nicotine intake so you experience minimal withdrawal symptoms. Eventually you'll be down to zero.

Amenities

Residential Setting
Private Rooms

Accreditations

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: New York

Contact Information

(716) 278-1940

Website

1001 11th St
Suite 200
Niagara Falls, NY 14301

Get Help Now - 800-985-8516

Who Answers?

Fact checked and written by:

Miakayla Leaverson, BS

Edited by:

Quentin Blount

Reviews of Niagara County Mental Health Services

2.3/5 (17 reviews)

Google Reviews

2.3 (17 reviews)

NINA BIANCO

1 month ago

When people talk about how poor mental health help is in the world this facility is probably exactly what they re talking about. If I could give 0 stars that s what I would pick. They set you up for complete failure. I would say the doctors and therapist themselves are great however the policies and people that essentially run the show are trash and only care about their numbers. Yes someone struggling and fighting to maintain their mental health is simply a number to these people. I am seeing a therapist outside of their facility and since they found out I m no longer able to receive my medication from here. I tried to communicate that I ve been having success in my mental health journey with what I m currently doing and they simply don t care! Why!? Because it messes with their numbers :( I m so sad for people who struggle more than I do and have to jump through hoops for these people that don t care about the problem at hand. Another thing they do which I m sure I m not the only one who has fallen victim to is the way they schedule. I am thankful for text/email reminders for my appointments however they don t schedule 3 months in advance appointments. So I m supposed to remember to call and make an appointment 2 months later..? Well then I don t remember to do that of course because I m human and not a calendar and then 3 months pass and I need my medication refilled and I never scheduled my next appointment with my doctor so I m out of luck until I can schedule an appointment. Then you call the office and express your concerns but they can t do anything about it because I forgot to schedule my next appointment. They don t care if you miss meds for a week or two and have to start all over. They all work in mental health yet don t understand or CARE about you coming off your meds and having to start all over. I m sure that just ensures job security for them though and keeps peoples mental health low and their numbers where they want them. Good luck to the current patients. And I hope whoever is in charge and reading these reviews takes a good look inward and stops seeing people as numbers and start trying to help us be successful in improving our mental health.

Gina Baughman

4 months ago

My son's counselor is fantastic and his doctor is great. My only complaint is their phone system. If you use their first name, how are you supposed to find them by last name? Now I understand completely why people would come in to ask to speak with the doctors or counselors. I tried to call three different times to get ahold of his counselor and failed. What's even worse she gave me her personal phone number and I tried calling and texting but didn't get a reply. And the parking lot is very tiny, you have to park on the side streets.

Faye Bush

10 months ago

My therapist has been absolutely wonderful

Christina Rose

1 year ago

I wouldnt recommend coming here for mental health. My brother was there for about 5 years. They started making him attend meetings even though he told them many times he isnt comfortable being around alot of people. He managed to attend most but after missing a few they told him not to come back, and he ended up slitting his wrist. so I hope you people are happy. I will be looking into legal matters. I called his counselor 3 times begging for him to have another chance and the nasty girl I believe named christina didnt even have the nerve to call me back. I cant believe yall run a mental health facility the way you do. Many times they would send the wrong meds to the pharmacy and when he called they say oh now you have wait to see the doctor again. This place is disgusting. Please do not go here unless you are looking for people who dont really care or take their job seriously.

Rocio Negron

The only good people here were Erin and I forgot the other therapists name but I think its Katie. The politics of this place and some of the other therapists are horrible. When I was on meds it was always a hot mess to get the refilled, so bad I decided to get off of them and just stick to therapy. They forced some group meetings I was uncomfortable with and couldn't make them on time because of work and they closed my case.

fred allen

2 years ago

About 4/5yrs ago, I was trying it out at TROTT. However, I missed a session and was made to redo the intake process(cash grab). It already took me a lot of time thought and energy to actually go get help, due to my history with this system as well as the all around history. I'm Native And Black.... I don't trust it. Imagine how bad I had to feel to go ask it for help.... The thought of starting all over was disheartening but I did it. Another session I called and let them know I was running late and that I had my son with me (pre-COVID= 45min+ wait time on average). I was 2min passed the 15min grace period. They already took someone else. I brought up the fact that we usually wait a long time before getting seen. The receptionist was kind enough to let me know that other people that need help showed up on time. They sent me away and I had to reschedule for another intake. Another do over. I did. The very next appointment I was 15min early and was waiting 25min after my scheduled time before I spoke up. I asked the receptionist if she remembered me. She did. Seeing my frustration, she apologized over and over but the damage was done. I left. Can you imagine the progression of my mental regression due to, PTSD, anxiety and depression? I'm sure I'm not the only one out there wallowing in mental suffering due to this faulty system.

Anne Leturgey

I go here twice a week for groups plus my counseling one on ones..I go to yoga, meditation,peer counseling.. And they're all actually really good.. I'm sorry that people are having such bad experiences.. That sucks

Jeremiah Smith

They are working hard I know their job is not easy, however my only complaint is the phone service it never functions and I don't know why? My counselor and care manager are fantastic also my Dr took the time to help me, so I thank them very much everybody just try be patient and never miss your appointment because there could be someone out there who needs that appointment so get there no matter what..GOD BLESS ALL!

kris darla

Chris Abline

3 years ago

sierra martin

4 years ago

My therapist has helped me immensely. I don t know what I would have done without her.

Andi Wubben

6 years ago

Dr. Shahata drastically changed my meds without getting my medical records on the very first appointment. I ended up in the hospital and could have suffered suicide. I do not recommend this Dr. And he's sliding under the radar for a serious medical malpractice lawsuit.

Overall Experience

5 Star
4 Star
3 Star
2 Star
1 Star

Date Submitted

Last 6 months
Last 12 months
Last 2 years
2+ years