NFI – Structured Outpatient Addiction Program – SOAP

76 Winter Street
Haverhill, MA 01830

NFI - Structured Outpatient Addiction Program - SOAP MA 1830

About NFI – Structured Outpatient Addiction Program – SOAP

NFI - Structured Outpatient Addiction Program (SOAP) provides substance abuse and mental health treatment for adolescents and adults. NFI - Structured Outpatient Addiction Program (SOAP) is located in Haverhill, Massachusetts.

At North American Family Institute (NAFI), they strive to help at-risk children, youth, adults, and families to reach their full potential. They specialize in community-based care and their programming is designed around the Normative Community Approach.

Some of the services offered by North American Family Institute (NAFI) include trauma-informed care, a cultural and gender-responsive approach to assessments and treatment, a Normative Approach, communication skills, problem solving, social and leadership skills.

Latest Reviews

Samira Faleh
4 weeks ago on Google
5
Andrea Rivera
2 months ago on Google
1
awful experience at this establishment, the med provider has no idea what the hell he s doing, went into psychosis because he wouldn t listen to me when I was telling him that the medication he giving me is not working for me. First therapist , I had left almost immediately after starting, and then the second I received, after giving them another chance pretty much ruined the whole establishment for me. Never had any availability for me. I would repeat things over and over to them and they would never remember anything that we spoke about, even called me the wrong name. I would bring up things that they had told me and they straight up would just gaslight me telling me they would never say something like that when I literally remember them saying what they said on the way out of the building. I won t name names and I m never one complain in reviews, but this place just gave me a really bad outlook on what the mental health services are really like out there. When I proceeded to tell them, I would not be coming back. My therapist berated me with attitude and more gaslighting. I did not feel welcome or safe at this establishment.
Silver
2 months ago on Google
3
Therapists are nice, medication prescription works out okay(?)The issue is how many therapists this place cycles through, and professionalism! I've been here around a year, and I've had about 4/5 different therapists, and often when I get a new one, they fail to contact me. A therapist I really liked changed work places back in August, and my last session with her was August 3rd. I was supposed to have a therapy session yesterday with a new one after waiting weeks, but she failed to contact me. I should mention that I'm an adolescent with a lot of psychiatric issues and things I want to work on. With how often they change therapists that I get attached to, it's stressful having to explain my issues to every new one, I don't know why so many leave the job, but it's frustrating. Keep that in mind if you go here.Edit: Left NFI a while back! Heard about another kid around my age with the same psychiatrist, who was bring pressured to take the same meds I was prescribed. I told this psychiatrist they didn't work, and they responded by telling my guardian(s) I have to take them, or else I would go back to the psych ward. I left NFI because of this, and only then heard about that kid in the same situation I was in. I am unmedicated now, and doing better than I was on those other meds I was prescribed. We are looking for a new therapy organization now!!Nice therapists, bad experience with the psychiatrist I was assigned to.

Location

Accepted Insurance

NFI – Structured Outpatient Addiction Program – SOAP works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

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800-985-8516
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Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare. The program operates 5 days per week, adult programming takes place during the day and adolescent programming takes place in the evening.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Rehab aftercare programs offer customized, wraparound support for clients in the maintenance phase of recovery. Many clients enroll in drug rehab immediately after completing intensive inpatient or residential care. Services encompass outpatient treatment but often extend long beyond the completion of a formal recovery program and typically include a variety of medical, mental health, and social service programs. Peer coaching, relapse prevention, 12 step program induction, and related services are commonly available.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Amenities

  • home-setting iconResidential Setting

Contact Information

Phone icon (978) 373-1181
Building icon

76 Winter Street
Haverhill, MA 01830

Fact checked and written by:
Miakayla Leaverson, BS
Edited by:
Quentin Blount

Reviews of NFI – Structured Outpatient Addiction Program – SOAP

4.1/5 (7 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.1 (7 reviews)
Samira Faleh
4 weeks ago
5

Andrea Rivera
2 months ago
1

awful experience at this establishment, the med provider has no idea what the hell he s doing, went into psychosis because he wouldn t listen to me when I was telling him that the medication he giving me is not working for me. First therapist , I had left almost immediately after starting, and then the second I received, after giving them another chance pretty much ruined the whole establishment for me. Never had any availability for me. I would repeat things over and over to them and they would never remember anything that we spoke about, even called me the wrong name. I would bring up things that they had told me and they straight up would just gaslight me telling me they would never say something like that when I literally remember them saying what they said on the way out of the building. I won t name names and I m never one complain in reviews, but this place just gave me a really bad outlook on what the mental health services are really like out there. When I proceeded to tell them, I would not be coming back. My therapist berated me with attitude and more gaslighting. I did not feel welcome or safe at this establishment.

Silver
2 months ago
3

Therapists are nice, medication prescription works out okay(?)The issue is how many therapists this place cycles through, and professionalism! I've been here around a year, and I've had about 4/5 different therapists, and often when I get a new one, they fail to contact me. A therapist I really liked changed work places back in August, and my last session with her was August 3rd. I was supposed to have a therapy session yesterday with a new one after waiting weeks, but she failed to contact me. I should mention that I'm an adolescent with a lot of psychiatric issues and things I want to work on. With how often they change therapists that I get attached to, it's stressful having to explain my issues to every new one, I don't know why so many leave the job, but it's frustrating. Keep that in mind if you go here.Edit: Left NFI a while back! Heard about another kid around my age with the same psychiatrist, who was bring pressured to take the same meds I was prescribed. I told this psychiatrist they didn't work, and they responded by telling my guardian(s) I have to take them, or else I would go back to the psych ward. I left NFI because of this, and only then heard about that kid in the same situation I was in. I am unmedicated now, and doing better than I was on those other meds I was prescribed. We are looking for a new therapy organization now!!Nice therapists, bad experience with the psychiatrist I was assigned to.

Doug Beaton
8 months ago
4

Brandy
1 year ago
5

Diane Doucette
1 year ago
5

Being going here since 2010. I have the best therapist ever. So professional and caring

Carol Collins
3 years ago
2

I'm a fairly new patient, I was switched off of one medication for another so far no problem. Yeah I called and left a detailed message for the psych nurse to call me back. Nope not even a text. I'm now out of the mood stabilizers and by the time I'm seen I will have been out for five days. So much for profesionalism. How can they do that to anyone, So who's responsible if I decompensate and something happens to me or someone else?

Robert Condon
4 years ago
5

They can't do any more to help people. If you need help, they are the people to ask.

Diane Kooser
4 years ago
5

Great staff! The MST team rocks!!

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