New Vision – Atmore Community Hospital

This is one of the worst emergency rooms I've ever been at.There was a young technician girl in there yesterday who was nice (as well as a nurse named Shelly Jo)but the nurse Jamie and Holly were awful, as well as one of the doctors seen, (there were two because of shift change). Jamie was rude to me and a Spanish speaking patient in the room next to me. He also hurried out of the room when I was mid sentence trying to ask about my care, which I couldn't believe, so he could watch the game on his computer with another nurse. When I told someone what was happening, they spoke with Holly (without my knowledge) and she said "Well were you there? How do you know it really happened?!" (Essentially calling me a liar, and in no way trying to understand or help the situation.) I kept asking the nurses about the next step of my care and they kept saying they would ask the doctor. When I finally asked to speak to the doctor, after waiting about half an hour, the second doctor came in and I asked him myself. I asked him what's next? A CT scan or something else? The only thing he said was "we are going to take care of you" and hurried out the room. I kept getting no answers. As a patient I have the right to be informed about my care. But they just kept putting me off. Also, I waited over an hour to get into the CT scan, (which is usually understandable except they ended up telling me the CT scanner was down and one of the nurses added that they had known all day that it was down.) So I was waiting over an hour for nothing. (She also said they had tried it on a couple recent patients to see if it was working yet and it was not showing clearly). I'm pretty sure I'm supposed to have a call light but if there was one attached to the wall it was nowhere near my bed so I had to keep raising my voice for anyone to hear me. I had no privacy cuz the curtain was open the whole time. There were just so many things wrong that you shouldn't have to go through when you go to the emergency room.

This hospital should be shut down! It is the most filthiest hospital I ve ever seen. They did not do proper testing nor did they work with the concerns I had with dehydration, and not only that I d became ill with the flu after visiting there. When I was admitted they put me in, a bed that was filthy and the sheet wasn t changed. When the Orderly came in to change it. The nurse said to forget it. I ve been sick for a week since I left there. I was in there for high blood pressure and apparent dehydration with panic attack. Please buy all means go to a different hospital.

I couldn't help but to come here to brag on Cassey Surls, in radiology. I had to go in for an ultrasound because I was in so much pain. Scared of what they'd find, my anxiety and heart rate was through the roof. She was so reassuring and patient with me. She calmed my worries and helped me through what should have a been, but wasn't for me, a simple process. Such a sweet person with a soul full of hospitality and love. Thank you for being you!