New Season Treatment Center – St. Charles

2027 Campus Drive
Saint Charles, MO 63301

New Season - St. Charles Treatment Center MO 63301

About New Season Treatment Center – St. Charles

New Season Treatment Center – St. Charles, located in Saint Charles, Missouri is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at New Season Treatment Center – St. Charles include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and inclusive treatment respecting diverse sexual orientations and gender identities.

New Season Treatment Center – St. Charles has received accreditations from CARF and SAMHSA.

Latest Reviews

Brendon Allen
1 month ago on Google
1
New management is incompetent and it s 2 hrs everyday.
Jon Becker
1 month ago on Google
1
September 2024- closed 2 days this week 1 day last week. Sending customers to the at Louis location to wait in line with 50 it 100 people. Will not last without the old management or way more employees. Feel sorry for those who really needed this place especially those with jobs.August 2024- new management has destroyed all the good things about this place. Fired the best employee, now horrible service. Good luck if you decide this is your best option .Wow. Maybe they need good replacement employees. What took 15 minutes is 2 hours this week
Response from the owner2 months ago
Hello Jon, we apologize for any unfavorable experiences and your feedback has been shared with leadership. We always endeavor to use patient feedback to make improvements which will allow us to best serve our patients and community now and in the future. We hope to continue working toward your satisfaction.
Stephanie Rulo
1 month ago on Google
5
Just wanted to come on here and leave an update since my last review. I only have one thing to say BRING BACK Becky!!!The only reason I m giving this place a five star rating is because of Nancy, Becky! These nurses are amazing and go above and beyond. They are so overworked and at times very unappreciated by some of the clients. High five to Mark and Jeff as well these two councilors are handling very heavy caseloads but still manage to show that they love their job and want what s best for their clients. They also know how to handle the hot headed ones the reasons I could have given it a one star:Their drug lab sucks!! 50 percent of the time their results are wrong. You could be 100 percent clean and the test could come back positive. They know the lab sucks but says there is nothing they can do about it when they send it back to be retested then most of the time the true results will come back. But now they have this new rule where you have to pay 35 dollars for your test to be retested!! It s a money making scam!! They tell you the lab sucks and most of the time will get your results wrong but now wanna charge you 35 to have it sent back!??!? They know they ll make hella money! What pisses me off is for the one such as myself who are on probation, this could potentially get me in huge trouble! Thank god I get hair follicles from the state! For the love of God New Seasons GET A NEW LAB!!
Response from the owner8 months ago
Hi Stephanie, we appreciate your kind words about the team at New Season Treatment Center in St. Charles! We're glad we've been able to provide you with a largely positive experience and apologize for any issues you may have encountered. Thank you for sharing feedback while still leaving a review recommending us to others. We hope to continue working to your satisfaction and make improvements to better serve our patients and community.

Location

Accepted Insurance

New Season Treatment Center – St. Charles works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal. The length of stay at the detoxification program is determined according to the specific needs of the patient.

Treatments

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (636) 321-7600
Building icon

2027 Campus Drive
Saint Charles, MO 63301

Fact checked and written by:
Miakayla Leaverson, BS
Edited by:
Quentin Blount

Reviews of New Season Treatment Center – St. Charles

4.7/5 (72 reviews)
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Reviews

Overall Experience
Date Submitted
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Google Reviews

4.7 (72 reviews)
Brendon Allen
1 month ago
1

New management is incompetent and it s 2 hrs everyday.

Jon Becker
1 month ago
1

September 2024- closed 2 days this week 1 day last week. Sending customers to the at Louis location to wait in line with 50 it 100 people. Will not last without the old management or way more employees. Feel sorry for those who really needed this place especially those with jobs.August 2024- new management has destroyed all the good things about this place. Fired the best employee, now horrible service. Good luck if you decide this is your best option .Wow. Maybe they need good replacement employees. What took 15 minutes is 2 hours this week

Response from the owner3 months ago
Hello Jon, we apologize for any unfavorable experiences and your feedback has been shared with leadership. We always endeavor to use patient feedback to make improvements which will allow us to best serve our patients and community now and in the future. We hope to continue working toward your satisfaction.
Stephanie Rulo
1 month ago
5

Just wanted to come on here and leave an update since my last review. I only have one thing to say BRING BACK Becky!!!The only reason I m giving this place a five star rating is because of Nancy, Becky! These nurses are amazing and go above and beyond. They are so overworked and at times very unappreciated by some of the clients. High five to Mark and Jeff as well these two councilors are handling very heavy caseloads but still manage to show that they love their job and want what s best for their clients. They also know how to handle the hot headed ones the reasons I could have given it a one star:Their drug lab sucks!! 50 percent of the time their results are wrong. You could be 100 percent clean and the test could come back positive. They know the lab sucks but says there is nothing they can do about it when they send it back to be retested then most of the time the true results will come back. But now they have this new rule where you have to pay 35 dollars for your test to be retested!! It s a money making scam!! They tell you the lab sucks and most of the time will get your results wrong but now wanna charge you 35 to have it sent back!??!? They know they ll make hella money! What pisses me off is for the one such as myself who are on probation, this could potentially get me in huge trouble! Thank god I get hair follicles from the state! For the love of God New Seasons GET A NEW LAB!!

Response from the owner9 months ago
Hi Stephanie, we appreciate your kind words about the team at New Season Treatment Center in St. Charles! We're glad we've been able to provide you with a largely positive experience and apologize for any issues you may have encountered. Thank you for sharing feedback while still leaving a review recommending us to others. We hope to continue working to your satisfaction and make improvements to better serve our patients and community.
Steven Guetschow
6 months ago
4

Everyone there was kind and willing to answer any questions with no issues

Bridget Pearl
7 months ago
1

This clinic is NOT here to help you. If you have a job that starts at 6am they will do everything in their power to get you fired. They force in person counseling sessions in the morning when you're supposed to be at work. They offer NO afternoon sessions, NO phone sessions, NO video sessions or weekend sessions. They also force doctor visits causing the same problem. Only offered on limited days at the most inconvenient times. This is only the beginning of the problems you will face at this clinic.

Shane Brown
7 months ago
5

Love the efficiency and awesome staff!!

Response from the owner7 months ago
Hi Shane, we're glad your experience with the team at New Season Treatment Center in St. Charles has been positive! It means a lot to us to know that we've been able to provide the welcoming, supportive environment that all New Season centers aim for. Thank you for taking the time to leave a review recommending us to others.
Erica Sparks
9 months ago
5

Like many of us , I have been through treatment after treatment... Inpatient and outpatient... Jail, prison, and yes, institutions... Then I found this place and thank God because there are so many things about this place to love. From the counselors to the medical team and those absolutely wonderful nurses who put up with a lot of unnecessary B. S. from some of the ppl that haven't "gotten it" just yet and hopefully eventually will. Honestly, I am going to miss seeing them, Jeff, Mark, Becky and Nancy are so easy to talk to ... DON'TLIE TO THESE FOLKS, let them help you, besides they're going to know anyway...

Response from the owner8 months ago
Hi Erica, thank you for entrusting us with your care! We're so glad the team at New Season Treatment Center in St. Charles has been able to provide you with a welcoming, supportive environment and a positive experience. We sincerely appreciate your kind words and you taking the time to leave a review recommending us to others.
Bonnie Moon
10 months ago
5

The counselors and nurses are so over worked here. Each one goes above and beyond their actual job description to make sure you're understanding what's going on and why. Mark is amazing. One of the most empathetic people I have ever met.

Response from the owner9 months ago
Hi Bonnie, thank you for sharing some kind words about the team at New Season Treatment Center in St. Charles! We're glad to know we've been able to provide you with a positive, supportive experience and we hope to continue working to your satisfaction.
Joel Fisher
1 year ago
5

I would give this place zero stars if it wasn't for Mrs FIck.She is something special, but I'm sure you all know this already. She was one of my biggest motivators, and honestly, it helped so much to see she actually cares about people. She is one of the only I seen in 7 years that really cared. From STL Metro to New Season. This lady was my saving grace. I completed treatment about a month ago, and I have never felt better. I'll never forget you, Mrs. Fick nor will my children. Thank you. From me and my family.

Response from the owner1 year ago
Hi Joel, we appreciate you taking the time to leave a review recommending us to others. We are committed to upholding the highest standard of patient care and we're glad a member of the team at New Season Treatment Center in St. Charles has had such a positive impact on your recovery journey. Thank you for entrusting us with your care.
Steve Ondrako
1 year ago
5

My friend has been going here for awhile now and I have dropped him off/picked him up from time to time. The difference is unreal in how he lives his life and his outlook on his new life. Holly and Taylor work with him and he always tells me how amazing they are and I need to thank them for saving his life. This place saved my friend and so many others if you or a loved one is in need of help please recommend New Seasons and have them ask for Holly and Taylor. Thank you for all you do at this facility!

Response from the owner1 year ago
Hi Steve, we sincerely appreciate you leaving a review on behalf of your friend. We re always glad to hear that we ve been able to provide a positive experience for our patients, and it means so much to us that you have taken the time to share these kind words and also encourage others on their own recovery journeys. Thank you!
Lizz M
1 year ago
1

I'm transferring Monday to the other new seasons. I waste 3 hrs trying to dose but their app doesnt let me. They promoted some big ego woman who used to be cool. My favorite counselors who helped me get clean are quitting bc they're being abused by the staff. Do not come to this place. They don't care about you or your sobriety. The real ones are underpaid and abused. I'm sick of being abused for being a recovering addict at the place that's supposed to support me the most. So disappointed in them. They need to take a long hard look at what they are doing to people's life's and sobriety. I puked my guts out because they forced me to drink the last few drops which is completely pointless and I have vertigo so I knew it would make me sick and they forced me to anyway. Save yourself the pain.

Response from the owner1 year ago
Hello, we appreciate you bringing these concerns to our attention and they have been shared with leadership. We take these matters seriously and apologize for any unfavorable experiences. Thank you for providing feedback that allows us to improve, so that we can best meet the needs of our patients in the future.
Lilly,Maddie,an Colton Burkemper
2 years ago
4

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