New Season Treatment Center – Charlotte

3315 Wilkinson Blvd Charlotte, NC 28208
DetoxOutpatient
The facilities at New Season - North Charlotte Treatment Center in Charlotte, NC 1

About New Season Treatment Center – Charlotte

New Season Treatment Center – Charlotte, located in Charlotte, North Carolina is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at New Season Treatment Center – Charlotte include tailored care focusing on women's specific needs and experiences and gender-specific addiction treatment addressing unique challenges faced by men.

New Season Treatment Center – Charlotte has received accreditations from CARF and SAMHSA.

Latest Reviews

Sheree Russell
1 month ago on Google
5
Dianna Johnson the Customer representative I spoke with at the call-center was such a sweetheart. She gave me so much information and inspiration. Thank you Dianna
Stephanie Paul
1 year ago on Google
1
Google says the place is open til 130pm but they stop dosing at 11am and now I'm sick and can't get medicine.
Molly Martin
1 year ago on Google
3
The staff members who stand out and go above and Beyond are Miss teresa ( cashiers) Tara ( Councilor) niana , Joes , brandy (nurse) ! The Program director is rued in does not take responsibility for her own faults!!! Do your research before you take any of the medications !!! This program saved my life but you have to want it for yourself!!! Don't expect anyone else or staff to put the work in for you!! You can have a life a job a family !!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.6 / 10

Location

Accepted Insurance

New Season Treatment Center – Charlotte works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal. The length of stay at the detoxification program is determined according to the specific needs of the patient.

Treatments

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (704) 697-0044
Building icon

3315 Wilkinson Blvd
Charlotte, NC 28208

Reviews of New Season Treatment Center – Charlotte

3.6/5 (24 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.6 (24 reviews)
Sheree Russell
1 month ago
5

Dianna Johnson the Customer representative I spoke with at the call-center was such a sweetheart. She gave me so much information and inspiration. Thank you Dianna

Stephanie Paul
1 year ago
1

Google says the place is open til 130pm but they stop dosing at 11am and now I'm sick and can't get medicine.

Molly Martin
1 year ago
3

The staff members who stand out and go above and Beyond are Miss teresa ( cashiers) Tara ( Councilor) niana , Joes , brandy (nurse) ! The Program director is rued in does not take responsibility for her own faults!!! Do your research before you take any of the medications !!! This program saved my life but you have to want it for yourself!!! Don't expect anyone else or staff to put the work in for you!! You can have a life a job a family !!

Bunni Barnes
1 year ago
5

New client and I really appreciate how friendly and helpful everyone has been.

Response from the owner1 year ago
Hi Bunni, thank you for entrusting us with your care! The team at New Season Treatment Center in Charlotte is happy to know that we ve been able to provide treatment in the welcoming, supportive environment that all New Season centers aim for. We appreciate you taking the time to leave a review recommending us to others and we hope to continue working to your satisfaction.
Richard Stevenson
1 year ago
1

I was a patient at North Charlotte before it closed had a great experience. They closed the doors now we're on Wilkinson and the lobby has no chairs the Rn is rude obnoxious. She had my wife in a panic attack. She nosed in a conversation that wasn't intended for her starts screaming at us threw the dosing walls. Then proceed to call the police. Can't dose down fast enough.

Response from the owner1 year ago
Thank you for sharing your concerns with us, Richard. We take these matters very seriously and your feedback has been shared with leadership. We are committed to upholding the highest standards of care for all our patients and we sincerely apologize for any difficulties you have encountered.
Chelsea Harris
2 years ago
1

This place has gone down hill fast. How do they close for the entire weekend without telling their patients beforehand? All around not a good experience. Some of the staff are great but I see a tons of patients struggling to stay clean. Does anyone ask them if they re okay? Do they ask if you need to talk? Anuvia hands down is so much better. Suboxone is a lot better because you don t have to go every single day for the rest of your recovery.

Response from the owner2 years ago
Hi Chelsea, thank you for bringing your concerns to our attention. We are committed to providing the highest standard of care and apologize if you have had any unfavorable experiences. Your feedback has been shared with leadership and we endeavor to improve so that we can best meet the needs of our patients in the future. You can get the latest updates on hours on our website at NewSeason.com, our Facebook page, or by calling our 24/7 helpline at 1-877-284-7074.
Christina Bella
2 years ago
2

Response from the owner2 years ago
Hello, we are committed to providing the best care for our patients. We apologize if you have had any unfavorable experiences and look forward to continuing to work towards your satisfaction. If you need assistance, you can call us at 877-284-7074 so we can understand your concern and help you.
Gregory Bagwell
2 years ago
5

Response from the owner2 years ago
Hi Gregory, thanks so much for your review. The team at New Season Treatment Center in Charlotte appreciates it!
Dimitri Koutromanos (RealFiction)
3 years ago
1

Response from the owner3 years ago
Hi Dimitri, our team is committed to providing the best care for our patients. We apologize if you have had any unfavorable experiences. Please meet with a member of the team at New Season Treatment Center in Charlotte if you have any further needs.
MyceTrap Cultivation
3 years ago
1

Response from the owner3 years ago
Hi MyceTrap, your feedback is very important to us. New Season Treatment Center in Charlotte is committed to upholding the highest standard of patient care. We apologize if you have had any unfavorable experiences and are working diligently to correct them for all of our patients.
Happy Happy
4 years ago
1

Was ok til I got reassigned to Renee when my counselor left. She is fake unprofessional and doesn't care doesn't care at all unless u are one of her " pets" I've seen her toss first names around and even ask a guy by his first name in front of other that wasn't her case to go fetch another client who was her case by their first name also... The 2 clearly didn't know each other nor arrive together. That's not cool. Thats just NOT ok

Cody Wilder
4 years ago
5

Absolutely a great place and the staff and Dr. are amazing. Renee is an outstanding counselor

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